This was our first time in Mexico and we were pleasantly surprised at the care & service provided. We started on the "family" side and found it okay. The two double beds in the room were a little tight but overall this side is just great for families with lots of activities for all. We went on a tour with... More

Spent a week here with grown up kids and 2 grand children. The resort was not very busy so all the activities they offered (tennis, archery, surf boards etc) were easily accessible which was good. The zoo and kids area was great for our grand children. Small problem at check in...but a tip ($$) for bell boy got us moved... More

I know its easy to knock all inclusives and we had been warned by friends living in punta mita that this wasnt our style but for sake of the kids (9 & 13) we spent half of our recent stay here (other half in a pricier boutique hotel). Was thoroughly enjoyable. The downsides, while minor, were beds only doubles and... More

OK, just to start off, I will give a fairly quick summary of our experience at this all inclusive resort. If you want to know more details read on afterwards.... Overall, we had an excellent stay at this resort. We left on Mar. 16th via Sunquest vacations (operated by WestJet airlines from Canada). We stayed for one week. This was... More

We have just returned from a Spring Break visit to the Palladium and we're sure to return again. Since our first visit 3 years ago, some noticeable updates have improved the resort. It was nice to see the cleaned-up children's and teens areas, the tennis court, gym and a newly renovated guest room. We enjoyed our meals and were thoroughly... More

Have been traveling to this area of Mexico and staying in these all inclusive type resorts for about 13 years. Have stayed at Marival, Paradise Village, Riu Jalisco, Samba, Occidental and a couple of others. and now the Grand Palladium. Our first time and sadly our last. We stayed for 2 weeks, a little too long. One week is too... More

Went with my partner and our 17 year old son. We had a great time here. Our son had a fabulous time with the Black & white club. Nice amenities, great beach, great surfing. We flew with Sun wing from Victoria and they were a great company to deal with. All round a no fuss vacation with lots of warmth... More

First of all, we had a great time and resort and the kids club especially was really great. Elsa and the rest of the great ladies at the kids club certainly made this vacation worth the other issues that we had with the management and more specifically the front desk staff. We did however run into one problem, that I... More

Just returned from 7 fabulous days at Grand Palladium. Our expectations were exceeded. The trip was wonderful! From the beautiful resort to the amazing food and wonderful service, needless to say we were impressed. The phenomenal customer service made us feel very welcome. Staff were so gracious for tips as they were not expected. The pool bar tender, Alejandro, was... More