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All 9 Punta de Mita hotels »

Grand Palladium Vallarta Resort & Spa

3.5 of 5
C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)
Hotel amenities
3.5 of 5 stars 1612 Reviews
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1,612 reviews from our community

What travellers say about this hotel
  • Adult pool(58)
  • Royal Suites(54)
  • Great time(39)
  • Very good(25)
  • Beach bbq(24)
  • Mexican restaurant(20)
  • Snack bar(20)
  • Air conditioning(17)
  • Friendly and helpful(12)
  • Ocean view room(10)
Traveller rating
    467
    630
    237
    174
    104
Only show reviews for Family (299) | Couples (465) | Business (11)
Date Rating
Belinda037
Red Deer, Canada
Reviewer
4 reviews
10 helpful votes
4 of 5 stars Reviewed 10 July 2011
2
people found this review helpful

This was the first time we had been to the Pacific side of Mexico. We had heard about this resort from friends who had been there before. It is located some distance from the airport so it took a bit to get there. But the bus ride was well worth it. Beautiful beach, wonderful restaurants, great service and fun things... More

Was this review helpful? Yes
JulioCA, Guest Relations Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
13 July 2011

Dear Belinda: I want to thank you for share with our visitors your experience in our Palladium Vallarta Resort & Spa & The Royal Suites, at the same time inform you that all your comments are very much apreciated and make us to do a compromise from our part to continuing doing our best to asure our guest satisfaction. If... More

pineapple_bride
Anchorage, Alaska
2 reviews
3 helpful votes
5 of 5 stars Reviewed 27 June 2011
2
people found this review helpful

First of all, I want to say how sorry I am for all of you who did not have a wonderful experience at Palladium Vallarta. I am sure, you had a valid reason. As for our stay at Palladium, it was excellent! Exceeded all my expectations! Let me get everything in order, before I get ahead of myself. We traveled... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
11 July 2011

Dear pineapple_bride, Thank you very much for your nice comments about your stay in our resort and for such a delightful description of all the services and tips for a wonderful vacation. It’s a pleasure to see how a family can enjoy in our hotel as our aim is to make an enchanting place where the visitors could have marvellous... More

Cathie077
Tweed, Canada
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 20 June 2011
2
people found this review helpful

We stayed at the Palladium the end of January. Had a wonderful time. 90% of the experience was positive. The only negative was the accommodation we were given was not great. We were in Building one and the room was damp and had a odor, I complained to the desk and was told it would take 4 days for us... More

Was this review helpful? Yes
PRodriguez_11, Assistant Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
1 July 2011

Dear Cathie077: Thank you for your interest in submitting your review about your recent stay in our resort. I am truly sorry to know that our accommodations did not fulfil your expectations. Thinking about our guests and to continue being your best choice in terms of both facilities and services, we are currently renovating all superior rooms for rising them... More

annieinshelton
Shelton, Washington
1 review
2 helpful votes
4 of 5 stars Reviewed 20 June 2011
2
people found this review helpful

My husband and I spent the first week of June at this resort, and hated to come home! When booking, we too read all the reviews, and still decided to go...we are so glad we did! Take the negative reviews with a grain of salt, and remember if you want everything to be like home, then stay Home! In this... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
8 July 2011

Dear annieinshelton, First and foremost, thank you for your excellent review of your stay in Palladium Vallarta and for taking the time to explain your experience to other possible visitors. This kind of comments motivate us to keep trying to make our guest’s feel in “home away from home” and it is really gratifying to realize that you enjoyed your... More

Indynortheast
Indianapolis
1 review
2 helpful votes
4 of 5 stars Reviewed 13 June 2011
2
people found this review helpful

Despite the mixed reviews this resort received we decided to give it a try. We have no regrets! We were upgraded to the Royal Suites from Building Three and it was great. They are in the process of remodeling building one. The staff, food & activities were a huge value for the money spent. You are now allowed to dine... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
13 June 2011

Dear Indynortheast, I would like to thank you for your nice comments about your stay in Palladium Vallarta. For us is very important to know the opinion of our visitors, even more when giving us the opportunity to show you our hospitality despite the mixed reviews, as our goal is not only to make guests return but to make them... More

hisSB
Edmonton, Canada
2 reviews
2 helpful votes
1 of 5 stars Reviewed 11 June 2011
1
person found this review helpful

Me & my boyfriend stayed at the palladium for 2 weeks May 14-28 .. i'll start with the rooms .. We stayed in building 2 .. which is absolutely disgusting ! .. they are so outdated i wouldn't of minded the outdated look if the beds and pillows were actually decent !!! .. i don't know anybody that classifies sleeping... More

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kelowna84
Kelowna, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed 8 June 2011
1
person found this review helpful

We went on our honeymoon from May 30th to June 6th! We had an amazing time! We checked in at 11:30 at night and it was a fast check in, we were also upgraded to the royal suites along with 5 other couples that had checked in at the same time! The Royal suites was amazing, we had a king... More

Was this review helpful? Yes
JulioCA, Guest Relations Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
9 June 2011

Dear Guest: I want to thank you for take a time to share with our visitors your experience at The Palladium Vallarta, this comments motivate us to continuing doing our best for our guest satisfaction witch is our priority, and regarding the staff you mentioned we are recognizing and making sure they know about all your positives feed back. If... More

CalgaryOne
Calgary, Canada
Reviewer
3 reviews
5 helpful votes
5 of 5 stars Reviewed 5 June 2011
2
people found this review helpful

Wow! Fantastic! This was a great experience and it was very difficult to get back on the bus and head home. I spent two weeks here with my wife and three-year old daughter. We were so happy with the property, the rooms, the food, the amenities and especially the people. The property: the property is large and spread out which... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
7 June 2011

Dear Calgaryone, Thanks a lot for your great comments about your holidays in Palladium Vallarta and particularly about the ones to our staff. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve every day; the staff is our best asset and we are really happy to realize... More

BushraDickson
Calgary, Canada
1 review
3 helpful votes
5 of 5 stars Reviewed 5 June 2011
3
people found this review helpful

Our family jsut returned from our 2 week trip - 2 adults and our 3 year old. We had a fabulous, fun filled vacation and would definitely return. We are at a loss for words when it comes to the staff at the Palladium- they ar nothing short of fabulous and amazing. The resort is great and caters to all... More

Was this review helpful? Yes
Ana Maria Castro Souto, Assistant to manager at Grand Palladium Vallarta Resort & Spa, responded to this review
17 June 2011

Dear BushraDickson: I want to thank you for choosing Palladium Vallarta Resort & Spa. It is our commitment to provide our customers with the best in accommodation and services, I want to personally reaffirm that your satisfaction is our number-one priority. For sure we have congratulated our staff on its commitment to provide an excellent customer service, now they know... More

Wappyflap
Red Deer, Canada
1 review
1 helpful vote
3 of 5 stars Reviewed 4 June 2011
1
person found this review helpful

My wife and I traveled to this resort in february of last year and had a terrific trip. Just getting back from our second stay with our 13 month old son at this resort i though i might write a review. The service and treatment recieved by the staff is second to none, very nice people. The negatives we experienced... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
7 June 2011

Dear Wappyflap, First and foremost, thank you for your good comments about your last stay in our resort and especially about the friendliness of our staff. For us is extremely important the opinion of our guests, in particular when knowing already the hotel. Concerning your comments about the rooms, I am happy to announce that we just started a deep... More

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Grand Palladium Vallarta Resort & Spa Also Known As

  • Palladium Vallarta
  • Palladium Vallarta Puerto
  • Palladium Vallarta Resort
  • Palladium Vallarta Resort & Spa
  • Palladium Vallarta Resort Spa
  • Palladium Puerto Vallarta
  • Viva Vallarta
  • Hotel Palladium Vallarta
  • Club Viva Vallarta
Address: C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)

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