Dear Marine B. Thank you so much for taking the time to write this review on our hotel. Your remarks are very much appreciated as they help us to improve our service and our product. I appreciate your positive notes about the hotel and I was very happy to read that you liked the all inclusive concept in our hotel.... More

Dear J H, First and foremost, I would like to thank you for all the great comments that you made about our resort and especially about our staff, and for taking the time to explain the services to other possible visitors. Our commitment is to provide the best service and attention at all times to our guests. Thanks again for... More

Dear Jenzede, Thank you for your kind words and feedback, very much appreciated. I will pass to our staff your comments about the food and the service. These comments help and give motivation to the personal and to improve our service day to day. Our commitment is to provide the best service and attention at all times to our guests.... More

Dear LaurentG14, On behalf of the Grand Palladium Vallarta by Palladium family, thank you for your comments. It is exactly feedback such as yours that assists us in achieving the service excellence that we constantly strive for. If you plan to visit us on the future, please do not hesitate to contact us directly and we will personally take care... More

Dear Bihigg858, Thank you for your time to share with us your feed back about your stay at The Grand Palladium, we are very interest in get the most reviews from our guest with the only reason to improve in our service, I would like to inform you that we are taking note of all your comments, regarding about the... More

Dear Linda1582, First and foremost, thank you for believing in us and for making Grand Palladium Vallarta your holiday’s destination, for us is really important to realize that our guests feel like home and become part of our Palladium family. We are really happy to realize that you enjoyed with your group and the kids, for us is gratifying to... More

Dear Sigrid 1: Dear guest, we appreciate the time you toke to let us know how was your holidays in the Grand Palladium Vallarta we are very aware of all the feed backs that comes to our attention to be improving in the areas of opportunity that we need to work with, we find out your vacation when trough the... More

Dear Ivcowtown, Thank you for your kind words, very much appreciated, we are glad that you enjoyed your stay in our resort and the facilities and service that we provide. All comments are very important for us and for improve our service and facilities every day. Concerning your observation about the pillows, I just wanted to explain that most of... More

Dear LJTCalgary, I would like to thank you for your nice comments about your stay, we really appreciate the feedback and particularly as frequent visitors, that experience several times our hotel and services and enjoy it, as that is our aim, not only to make our guests return but to make them feel more comfortable each time and to notice... More