Dear Jenny C, I would like to thank you for your good comments about your stay in Palladium Vallarta. We are really glad to realize that you had a great holiday as that is what makes it work for you and us...satisfied clients. Regarding your comments about the food, I am happy to tell you that we are constantly improving... More

Dear Sasktraveller1960, First of all, sorry for the delay in my answer. But I would like to thank you so much for taking the time to write this review on our hotel. Your remarks are very much appreciated as they help us to improve our service and our product. I was very pleased to read all the positive comments you... More

Dear Lesya, Thank you for your comment, it is gratifying to understand that you came 3 times and you enjoyed all of them. Regarding the renovations, indeed we have been renovating many areas of the hotel with the aim of enhance our offer and modernize our facilities; in fact, next month will be finished all the construction work and we... More

Dear Paul B, First of all I would like to thank you for your positive comments about our services. I am really appreciate it. Regards your comment about air conditioning on the room, let me explain you that our hotel is certificated with an environmental program called “Earth Check” that means we need to follow some standards about several items... More

Dear Penny K, First of all I would like to thank you for your comments about your stay in Palladium Vallarta. I am glad to know that you enjoyed your stay in the Resort. Regards your comments about king size bed; trust me, than I am really surprised about that. We never guarantee request, the hotel has king size beds... More

Dear Bjduncan11, I am glad to know your first visit in Mexico was a good experience. For us it is important all comments that we receive from our guest because that helps us to know if we are in the right path. I am sorry if your room is not accomplish your expectations, trust me that our goal is to... More

Dear 4004cheryl, I am sorry to learn that your stay and experience at the Palladium Resort and SPA in Vallarta was a disappointing one. About the issues that you said in your trip report, I would like to mention that it is important for us as a hotel to know how and where we fall short and what we need... More

Dear Ksimss, First of all, thank you for considering Palladium Vallarta for your next vacation. Regarding your question I do not have any exactly date yet but we estimate to finish all the works for the 15th of December. I hope that information helps you and if you need anything else do not hesitate to contact me Best regards, More

Dear Gatewood M, I am glad to know that you enjoyed your last vacation in Palladium Vallarta. For us it is important all comments that we receive from our guest because that helps us to know if we are in the right path. Regards you comment about our employee, I would like to apologize for your inconvenience with her. All... More