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All 9 Punta de Mita hotels »

Grand Palladium Vallarta Resort & Spa

3.5 of 5
C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)
Hotel amenities
Grand Palladium Vallarta Resort & Spa
Professional photos
1,579 traveller photos
Ranked #7 of 9 hotels in Punta de Mita
4.0 of 5 stars 1744 Reviews
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1,744 reviews from our community

What travellers say about this hotel
  • “Adult pool” (69)
  • “Royal Suites” (54)
  • “Great time” (42)
  • “Beach bbq” (27)
  • “Very good” (25)
  • “Mexican restaurant” (22)
  • “Snack bar” (21)
  • “Air conditioning” (18)
  • “Friendly and helpful” (12)
  • “Ocean view room” (10)
Traveller rating
    524
    684
    253
    177
    106
Only show reviews for Family (366) | Couples (505) | Business (12)
Date Rating
edmonton
1 review
3 helpful votes 3 helpful votes
“3 star at best”
3 of 5 stars Reviewed 19 April 2012
3
people found this review helpful

We just arrived home after a one week stay. I am going to try to make this simple by weighing against the numerous other all inclusive "Mexico" stays we have had at other properties. This property has good, average and poor factors all combined. They rate themselves through Signature Holidays as a 5 star property.... NOT EVEN CLOSE. I will... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
21 April 2012

Dear confused99, I would like to thank you for your comments about your stay in our resort. For us is extremely important the opinion of our guests, in particular when knowing about the industry, in order to enhance our offer and to exceed the expectations of our guests. About the food, I just would like to point out that we... More

Ottawa, ON
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
60 helpful votes 60 helpful votes
“Heaven on Earth? Almost...”
5 of 5 stars Reviewed 19 April 2012
4
people found this review helpful

I visited this resort with a friend of mine, from March 30th to Good Friday April 7th. I really, really had the time of my life. I hope I don't miss anything or anyone, I enjoyed my week at the Grand Palladium, despite the very upsetting accident involving a maintenance man that I'd befriended. Hugo, my heart goes out to... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
20 April 2012

Dear Calina2502, First of all, I would like to thank you for taking the time to write here your comments about your last stay in Grand Palladium Vallarta. I would like to thank you for your positive comments about the hotel. I will take note about your comments and I will send them to our staff. Regarding your comment about... More

sparwood
1 review
“Perfect Winter Escape”
5 of 5 stars Reviewed 18 April 2012

We visited this resort in March and everything about it was wonderful ! Alberto our daily waiter treated us like royalty. We could not ask for better service. We will be make this an annual escape from our long cold winter in Canada.

Was this review helpful? Yes
JulioCA, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
21 April 2012

Dear Guest: I would like to thank you for the time you gave us to know about your favorite staff and the good end of your vacation at The Grand Palladium, at the same time to inform you that all the comments are consider to improve always in better service. In case if you need any assistance for your next... More

Winnipeg, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Worst hotel”
1 of 5 stars Reviewed 17 April 2012
2
people found this review helpful

I can't stand this hotel. Room was disgusting. When addressed to management they did nothing. I then paid extra to upgrade to something I thought was decent to private section and food was terrible, room was big but no views at all and poorly run down. Location is far from everything. I'd never go back.

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
20 April 2012

Dear Dave N. I am sorry to learn that your stay and experience at the Grand Palladium Resort and SPA in Vallarta was a disappointing one About the issues that you said in your trip report, I would like to mention that it is important for us as a hotel to know how and where we fall short and what... More

Edmonton
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Spent a Great Week”
4 of 5 stars Reviewed 17 April 2012

This hotel is tucked away on its' own beach located on a cliff side - magnificent views of the sunrise and set - the beach service is great - the rooms have been upgraded and are very clean and modern - the service is fantastic - at all the bars and restaurants - "Please tip everyone " the front desk... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
21 April 2012

Dear sheryllynnsmith, First and foremost, thank you for your nice comments about your stay in Grand Palladium Vallarta and in particular about our staff and service. For us is really significant the feedback from our guests and is heart warming to realize that our dedication is in the right way. Thanks a lot and if there is anything further we... More

saskatoon
1 review
“Great Experience!”
4 of 5 stars Reviewed 17 April 2012

I went with 8 other friends as a grad trip and had an absolutely fantastic time! We are all in our 20s an planned on sticking close to the adult pool which was very close to our room in the 1000 building. If you are looking for the same experience I would request this building as the rest are quite... More

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Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
20 April 2012

Dear Nikki B. First of all I would like to say that I really appreciate all your great comments about our resort and staff. I will take note and I will send them to our staff. For us it is a gratifying that you and your friends enjoyed your vacation with us in your visit to Grand Palladium Vallarta. We... More

Slave Lake, A
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“The perfect family getaway!”
5 of 5 stars Reviewed 16 April 2012
4
people found this review helpful

WOW! The Grand Palladium was more than we expected. This was our first trip outside of Canada and we had heard stories from friends of walking from one resort to the next on the beaches, how crowded the beaches and pools were. NOT HERE:) This is definitely a secluded paradise for adults and children. From the time we landed at... More

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Was this review helpful? Yes
JulioCA, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
20 April 2012

Dear Newfiegirl42: Thank you very much for such of nice positive feed back about your family experience in our Resort, we are very pleasant to find out that the good job from the staff and the installation were of your completely satisfaction, for us this is a serious compromise to continue doing our best everyday to improve in our better... More

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great Family Vacation”
4 of 5 stars Reviewed 15 April 2012
3
people found this review helpful

What a wonderful place for a big group vacation. We travelled with a group of 30, ages from 1-63, and everyone had a great time. We were there to celebrate my Father-in-laws 60th Bday, and it was fantastic. The food was good, not the best we've had at all inclusive, but everyone was satisfied. The beach was alot of fun,... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
20 April 2012

Dear LoJoAlbertaBeach, I would like to thank you for your comments about your stay in Grand Palladium Vallarta. I am glad to know that you and your family group enjoyed your stay in the Resort. If you decide to spend your next holidays with us please, let me know in order to check your reservation or anything else. Best Regards More

Edmonton
1 review
7 helpful votes 7 helpful votes
“Be prepared to have many tips ready”
3 of 5 stars Reviewed 15 April 2012
7
people found this review helpful

My husband and I booked this trip as a relaxing getaway. The resort is very nice; the rooms are well-decorated and the beds are comfortable. There is a lot of walking up and down hills to get from one building to another, so this is something to consider. The food is passable. I did not care for the repetition in... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
21 April 2012

Dear AnnetteNEdmonton, First of all, we would like to thank you for your feedback, as we gladly accept any comments, so we can do our best to make sure that every guest has a great experience here. Concerning the commentary about the adult pool, I would like to clarify that we have constantly a person from security to prevent the... More

red deer
1 review
3 helpful votes 3 helpful votes
“Absolutely wonderful Mexican vacation!”
5 of 5 stars Reviewed 14 April 2012
3
people found this review helpful

We booked the Grand Palladium for our honeymoon because our friends and family highly recommended it. It is a fun, relaxing and safe resort. The staff are wonderful, especially Giovanni at the Hemingway Bar, Joana & Fernando, and the man who cleans up at the beach each day who does a great job keeping it clean and the loungers organized... More

Was this review helpful? Yes
JulioCA, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
18 April 2012

Dear Guest: Thank you for taking the time to describe your experience at The Grand Palladium Vallarta and for your very nice mentioning about the staff who collaborate to make of this place a perfect spot to have a great vacation. We appreciate all the comments that comes to our interest and at the same time to inform you that... More

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View all 9 hotels in Punta de Mita, ranked by popularity »

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Additional Information about Grand Palladium Vallarta Resort & Spa

  • Palladium Vallarta
  • Palladium Vallarta Puerto
  • Palladium Vallarta Resort
  • Palladium Vallarta Resort & Spa
  • Palladium Vallarta Resort Spa
  • Palladium Puerto Vallarta
  • Viva Vallarta
  • Hotel Palladium Vallarta
  • Club Viva Vallarta
Address: C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)
Price range (per night):* INR11,072 - 15,098

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Grand Palladium Vallarta Resort & Spa
C/ Carretera Punta de Mita Km 11.5
Punta de Mita 63734
Mexico
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