We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 9 Punta de Mita hotels »

Grand Palladium Vallarta Resort & Spa

3.5 of 5
C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)
Hotel amenities
3.5 of 5 stars 1612 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

1,612 reviews from our community

What travellers say about this hotel
  • Adult pool(58)
  • Royal Suites(54)
  • Great time(39)
  • Very good(25)
  • Beach bbq(24)
  • Mexican restaurant(20)
  • Snack bar(20)
  • Air conditioning(17)
  • Friendly and helpful(12)
  • Ocean view room(10)
Traveller rating
    467
    630
    237
    174
    104
Only show reviews for Family (299) | Couples (465) | Business (11)
Date Rating
Scott S
Vancouver, British Columbia, Canada
1 review
9 helpful votes
1 of 5 stars Reviewed 17 December 2011
9
people found this review helpful

Please avoid, bed bugs was just one of the many issues we had here at this hotel. Unfortunately, we are here for our wedding. so we are stuck here for 4 more days. Since we are on vacation and do want to make the best of a bad situation. I will keep this short. bed bugs, all amenities we closed.... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
23 December 2011

Dear Scott, First of all, I would like to apologize for any discomfort you experienced during your stay. As you noticed, we do our best to fumigate in a regular basis but sometimes the bugs win. In a place like Palladium, surrounded by a lot of vegetation there are different types of insects and sometimes, inside of the rooms. Nevertheless... More

shyla m
Regina, Canada
1 review
4 helpful votes
1 of 5 stars Reviewed 15 December 2011
4
people found this review helpful

this hotel is horrible service was terrible only one bar and restaurant open at a time beach was not for swimming as there is lava rock everywhere the hotel was under renos with ladders all over they were replacing all the grass over walk ways grass falling everywhere food was gross pools were ice cold the snack bar was closed... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
24 December 2011

Dear shyla m, We feel extremely regretful that you didn’t enjoy your stay despite the effort we make to create an enchanting experience to all visitors and I hope you will reconsider to give us another opportunity to demonstrate you the authentic Palladium hospitality. To be honest we like to receive compliments but, in the other hand, I firmly believe... More

Travellers are raving about these Punta de Mita hotels

Royal Decameron Puerto Vallarta
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d264910?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Royal Suites Punta Mita by Palladium
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1005308?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The St. Regis Punta Mita Resort
5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1177214?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Marival Residences & World Spa
5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d154855?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Four Seasons Punta Mita
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d153285?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
xSpeedy_Gonzalesx
Manitoba, Canada
1 review
4 helpful votes
5 of 5 stars Reviewed 11 December 2011
4
people found this review helpful

Just got back from another one week all-inclusive stay at Palladium Vallarta and am already planning for my next trip! I was there from November 25-December 2 (2011). There are renovations still going on, but they were not disruptive at all. Although the gym was not open while we were there due to construction, there are much better ways to... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
24 December 2011

Dear xSpeedy_Gonzalesx, Thank you very much for your nice comments about your stay in our resort and for such a wonderful description of all the services and information for a pleasant holiday. We feel really happy that you enjoyed your vacation with us as this is our purpose and the aim of our dedication. Concerning the renovations, I am glad... More

coopdoodle
Victoria, Canada
2 reviews
5 helpful votes
5 of 5 stars Reviewed 8 December 2011
2
people found this review helpful

Just returned from Palladium Vallarta for the second time, had a great time, staff was awesome..Pepe, Fernando, Christian and Stefan down at the beach were always very friendly and remembered us from our visit last year!! Alberto at the restaurant was a great server and Giovanni at Hemingways was awesome....we did miss the old pictures they had on the walls... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
11 December 2011

Dear coopdoodle, First and foremost, I would like to thank you for your excellent comments about your stay in Palladium Vallarta and especially about our staff. We strive to make every guests vacation one that they will remember as their best vacation ever. For us is very important to know the opinion of our visitors, particularly when is not the... More

MMGirlCalgary_AB
Calgary, AB
2 reviews
21 helpful votes
5 of 5 stars Reviewed 5 December 2011
1
person found this review helpful

I first wanted to take the opportunity to say big thank you to Eddie, Mattias and Marcelino - 3 of the best staff members on the resort! The rest of the staff were also awesome (with maybe the exception of the front desk staff). I was travelling as a single female to this resort and they welcomed me and took... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
23 December 2011

Dear MMGirlCalgary_AB Thank you so much for taking the time to write this review on our hotel. Your remarks are very much appreciated as they help us to improve our service and our product. I was very pleased to read all the positive comments you had for us. If you plan to visit us on the future, please do not... More

shaq1958
Reviewer
4 reviews
5 helpful votes
3 of 5 stars Reviewed 28 November 2011
2
people found this review helpful

I stayed with my husband from July 29- Aug 3/11, and was very disappointed with this resort. First when we got there, the room that they gave us, the bed looked like if someone had just slept in it. We called the front desk and they moved to us another room in the lower level, and it looked just the... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
1 December 2011

Dear Shaq1958, I am really sorry that your stay in Palladium Vallarta doesn’t reach your expectations. While the staffs at Palladium do their best to make sure that our guests have a great experience while with us, at times we do fall short in our efforts. I would like to inform you that in the dates you and your husband... More

jeanie0811
Vancouver, Canada
Senior Reviewer
7 reviews
13 helpful votes
5 of 5 stars Reviewed 24 November 2011
7
people found this review helpful

This hotel is amazing! First of all there is a zoo in the hotel! if you are lucky you can catch an croc feeding or get a chance to feed the monkeys yourself. There are beautiful peacocks everywhere. The beach is beautiful and the pools are fantastic. If you want to get away from the families there is an adults... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
1 December 2011

Dear Jeanie0811, Thank you so much for taking the time to write this review on our hotel. Your remarks are very much appreciated as they help us to improve our service and our product. I was very pleased to read all the positive comments you had for us. If you plan to visit us on the future, please do not... More

1WestCoast
Port Alberni, Canada
Reviewer
4 reviews
4 helpful votes
3 of 5 stars Reviewed 19 November 2011
2
people found this review helpful

Had a great stay due to a fantastic wait and service staff,however, started out in a room with two double beds when we had requested a queen or king bed. Only got moved to a King room after intervention by our Sunquest rep and our travel agent in Canada. Issued only one room key card. Reason given, if you have... More

Was this review helpful? Yes
JulioCA, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
22 November 2011

Dear Guest: Thank you for share with us your estimation of the service during your stay in our Resort, for us its very appreciated each comment that come to our attention, regarding the temperature in your room and the different improvements that are in the Hotel we are trying to minimize the impact that we generate to the environment. The... More

n a
Vancouver, Canada
1 review
4 of 5 stars Reviewed 18 November 2011

This is a follow up under a different logon name, as I can not write more than 1review within 3 months, so if you want to read the first review it is from September 2011 under nad1SantaRosa. After the initial disaster and heavy discussions with Expedia, the entire situation turned around. My husband to be and I arrived first, with... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
23 November 2011

Dear Miss Al-Rawi, First and foremost, thank you for taking the time to write down your good comments about your wedding and your stay in Palladium Vallarta. I am really happy to realize that finally our commitment was successful and we could provide you with nice experiences and souvenirs of that special moment. Concerning your comments about your cousin, we... More

212lovetotravel
Edmonton, Canada
1 review
8 helpful votes
2 of 5 stars Reviewed 16 November 2011
8
people found this review helpful

Having been to Mexico on many occassions, this is a resort that we would not return to. The staff at the front desk and the management of this hotel have to be the most arrogant and condescending people we had ever met. If you would like to upgrade at this hotel, make sure you barter with them, because if you... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
23 December 2011

Mr/ Mrs. 212lovetotravel, I am sorry to learn that your stay and experience at the Palladium Resort and SPA in Vallarta was a disappointing one. While the staff at Palladium does their best to make sure that our guests have a great experience while with us, at times we do fall short in our efforts. Trust me that your comment... More

Travellers who viewed Grand Palladium Vallarta Resort & Spa also viewed

Royal Decameron Puerto Vallarta
4 of 5 stars 2,413 Reviews
Bucerias, Riviera Nayarit
CHECK RATES! ABS:HotelCheckRates-d264910?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Riu Jalisco
3.5 of 5 stars 2,178 Reviews
Nuevo Vallarta, Riviera Nayarit
CHECK RATES! ABS:HotelCheckRates-d263297?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Royal Suites Punta Mita by Palladium
4 of 5 stars 120 Reviews
Punta de Mita, Riviera Nayarit
CHECK RATES! ABS:HotelCheckRates-d1005308?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 9 hotels in Punta de Mita, ranked by popularity »

Been to Grand Palladium Vallarta Resort & Spa? Share your experiences!

Write a Review Add Photos Add Videos

Grand Palladium Vallarta Resort & Spa Also Known As

  • Palladium Vallarta
  • Palladium Vallarta Puerto
  • Palladium Vallarta Resort
  • Palladium Vallarta Resort & Spa
  • Palladium Vallarta Resort Spa
  • Palladium Puerto Vallarta
  • Viva Vallarta
  • Hotel Palladium Vallarta
  • Club Viva Vallarta
Address: C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)

Is Grand Palladium Vallarta Resort & Spa your business?

  • Manage your listing
Grand Palladium Vallarta Resort & Spa
Show the lowest price for this hotel* (from our partners)
CHECK RATES!