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All 9 Punta de Mita hotels »

Grand Palladium Vallarta Resort & Spa

3.5 of 5
C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)
Hotel amenities
3.5 of 5 stars 1613 Reviews
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1,613 reviews from our community

What travellers say about this hotel
  • Adult pool(58)
  • Royal Suites(54)
  • Great time(39)
  • Very good(25)
  • Beach bbq(24)
  • Mexican restaurant(20)
  • Snack bar(20)
  • Air conditioning(17)
  • Friendly and helpful(12)
  • Ocean view room(10)
Traveller rating
    467
    631
    237
    174
    104
Only show reviews for Family (299) | Couples (466) | Business (11)
Date Rating
RNWinnipeg
Winnipeg,MB
2 reviews
34 helpful votes
4 of 5 stars Reviewed 9 January 2012
28
people found this review helpful

Our family of 4, 2 adults and 2 boys aged 13 and 10 spent Dec 31-Jan 7 at the Palladium. I must agree with the previous reviewer that reading negative reviews made us a bit nervous. However, our family was very satisfied with our experience at the Palladium. The grounds of the resort are beautiful. Yes, some walking down clean,... More

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Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
12 January 2012

Dear RNWinnipeg, First of all, I would like to thank you for taking the time to describe your last vacation in Palladium Vallarta. It was a very extensive report and that helps us to understand what our guests need or want from their vacation. I am glad to know that you and your family will probably return to our resort... More

FinncanKay
Winnipeg, Canada
1 review
3 of 5 stars Reviewed 9 January 2012

My husband and I went to the Palladium Vallarta (Feb 16-24/08)and upon getting there , were offered an upgrade for $200 for the week to the new side. We chose to do so, because there was no buffet line ups and adults only pool area. The bar also had premium drinks included. Though, that meant Crown Royal, and Absolut (... More

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Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
29 January 2012

Dear FinncanKay, First and foremost, I would like to thank you for your nice comments about your stay in Grand Palladium Vallarta. All the comments help us to improve our services day by day and we take them very seriously in order to make to our visitors holidays an enchanting experience. Please, if you decide to come back again and... More

travellingevan
Winnipeg, Canada
2 reviews
6 helpful votes
2 of 5 stars Reviewed 4 January 2012
6
people found this review helpful

After reading all the TripAdvisor reviews for Palladium Vallarta and despite all the negative things we read - we took a leap of faith and booked for 7 days. When we booked, we asked for a non-smoking, king room in building 3 with a view and received a smoking, king room in building 2 with no view. Building 2 was... More

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Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
10 January 2012

Dear Travellingevan, I read your comments about Palladium Vallarta and I want to let you know that we take all of our guest comments and suggestions seriously with the goal of improving our day to day services. I have taken note the comments you have made regarding our front desk staff in order to improve their attitude and improve our... More

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dizes
Whistler, Canada
1 review
5 helpful votes
4 of 5 stars Reviewed 4 January 2012
5
people found this review helpful

Stayed for 10 nights mid Dec and had a great time. The upsides were: the property - this is what really makes this hotel - stunning, lush, quiet and secluded. Loved the beach. I'm a surfer so was really happy to have a break outside my front door/easy access. Loved that the hotel wasn't that busy. Felt even more secluded/cocooned.... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
10 January 2012

Dear dizes, Thank you very much for your nice comments about your last vacation in our hotel. We are glad to realize that you enjoyed your stay with your family and you liked the new facilities that we have for kids. To be sincere we like to receive compliments but, in the other hand, we strongly think that any criticism... More

Live2Adventure
Vancouver, Canada
1 review
2 helpful votes
5 of 5 stars Reviewed 3 January 2012
2
people found this review helpful

Palladium Vallarta Rocks! My Fiance and I were at the Palladium Vallarta in November 2011 and we had a great vacation. It was my fourth time there, most of the times it was with big groups of friends, and every time was a lot of fun. The staff are all great, the food is outstanding and there is loads to... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
19 January 2012

Dear Live2Adventure, I would like to thank you for making Palladium Vallarta your home away from home while you and your fiance were in Vallarta. When our guests return here that show us we are on the right path. I read you and your fiance are considering to marry here. If you desire more information about our packages do not... More

katcon68
Dawson Creek
2 reviews
4 helpful votes
4 of 5 stars Reviewed 2 January 2012
4
people found this review helpful

the resort was beautiful, newly renovated and very intimate. it is a small resort, which was a nice change from the usual crazy noisy resorts. the pools were great, the beach was great, the staff were friendly and helpful. i loved the zoo area and all the little paths through the jungle. my only complaints were the food - it... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
10 January 2012

Dear Katcon678, I would like to thank you for your comments about our resort and staff. I have read attentively all your issues that you said in your trip report, and I would like to mention that it is important for us as hotel to know how and where we fall short and what we need to do to better... More

sunloverrrs
Courtenay, Canada
2 reviews
3 helpful votes
4 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

We stayed at the Vallarta Palace prior to staying at the Palladium and enjoyed the Palladium MUCH better. We liked the fact that the resort is not on the hotel strip, but it is still easy to get to other little towns to see some more of Mexico. The WARM infinity pool was the thing I have ever encountered at... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
10 January 2012

Dear sunloverrrs, I would like to thank you for your goods comments about your last stay in the Grand Palladium Vallarta, and I really appreciate that you had the time to share your opinion as this is the best way we have to improve our offer and make this place a little bit better each day. Concerning your observation about... More

Aniko V
Victoria, British Columbia, Canada
1 review
3 helpful votes
3 of 5 stars Reviewed 31 December 2011
3
people found this review helpful

We would give it a strong 4 stars, we had a great 2 weeks and are happy that we went however the resort is far from a 5 star experience. With our baby and 3 year old there were a lot of inconveniences. We have been to RIU and BARCELO resorts before in Mexico so naturally we compare our experience... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
3 January 2012

Dear Aniko V, First and foremost, thank you so much for your comments about your last stay in our resort. We really appreciate the feedback from our guests as it helps us to improve our service day after day, and in fact, your observation about baby food is very interesting, for that reason we started to work in a program... More

MikeV57
Chatham, Canada
Senior Contributor
21 reviews
16 helpful votes
5 of 5 stars Reviewed 23 December 2011
11
people found this review helpful

Those of you who regularly use tripadvisor reviews to plan your trip often get frustrated with the conflicting reviews of the same property, so here is one that is objective, comprehensive and that you can trust. We travelled mid December to this resort as I was presiding at a wedding there. This was our first time in Mexico for a... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
11 January 2012

Dear MikeV57, First and foremost, thank you very much for your excellent comments and for such a detailed explanation about your last holidays with us, and for the tips you gave to other travelers. It is a real pleasure to realize that our effort is rewarded creating nice experiences to our guests, and I will transmit your greetings to our... More

MRolfe
Victoria, Canada
1 review
13 helpful votes
5 of 5 stars Reviewed 20 December 2011
13
people found this review helpful

We just got home from a 10 day stay at the Palladium, and it was wonderful. My husband and i haven't really been on a vacation in about 20 years, due to lack of time for the most part, and our kids are getting older, so when the opportunity came up to take all four of them with us, we... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
23 December 2011

Dear MRolfe, I would like to thank you for your positive comments about the Grand Palladium Resort. I really appreciate that you and your partner enjoyed your vacations. I will take note about your comments and I will send them to our staff. We are continuously working in order to keep our guest expectations high and the comments that we... More

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Grand Palladium Vallarta Resort & Spa Also Known As

  • Palladium Vallarta
  • Palladium Vallarta Puerto
  • Palladium Vallarta Resort
  • Palladium Vallarta Resort & Spa
  • Palladium Vallarta Resort Spa
  • Palladium Puerto Vallarta
  • Viva Vallarta
  • Hotel Palladium Vallarta
  • Club Viva Vallarta
Address: C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)

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