Dear Andrea C: We appreciate all your comments about our Resort and the time you toke to share your feed back with our visitors, for us every comment it is very value and we have strong commitment to go beyond our Guest satisfaction, we hope to continue attending you in a short future. Cordially, More

Dear tandcsaw10, Thank you for your comments about your stay in our resort, particularly about the staff, and thank you also for taking the time to explain your experience in your last holidays in Vallarta. All comments, bad and good, are very important to us for constantly improving the quality of our service, and I am very sorry about the... More

Dear Guest: I would like to thank you for all your comments about the service and the installations that are very welcome, because that way we can see how we are doing our job to continue giving our best in order to improve from every opinion from our Guests, since we take these opinions very seriously all the positive and... More

Dear John0251, I am sorry to learn that your stay and experience at the Grand Palladium Resort and Spa in Vallarta was a disappointing one. About the issues that you said in your trip report, I would like to mention that it is important for us as a hotel to know how and where we fall short and what we... More

Dear Sarnia_CanadaDenver, I would like to thank you for your comments about your stay in Grand Palladium Vallarta and especially about our staff, our commitment is to provide the best service and attention at all times to our guests. For us is really important the opinion from our guests and is gratifying to realize that our dedication is in the... More

Dear Chantel M: Thank you for your preference and your royalty to our Resort, we fell very proud when a positive comment like yours comes to our attention and for this kind of felling we have a very strong compromise to continue doing our best to improve always in better service to get Guest as your self. I cordially invite... More

Dear Guest: Before anything I want to thank you for the time you toke to describe every moment of your holidays in The Grand Palladium, it is important to mention that all the improvements that are now part of our Resort were crated to assure our Guest satisfaction since it is our main goal. All these comments help to our... More

Dear JSL68: I want to thank you for share this very nice trip report of your stay in the Grand Palladium Vallarta because the comments like your are the ones that motivate us to continue doing our best to improve in better service and to recognize the best staff in our Resort, as you said the installations and the warm... More

Dear Cat_the_Wild, I have read your comments and wish to thank you for what you said about our hotel. We take all the comments and suggestions we receive very seriously in our efforts to improve our hotel and our day to day services. Please, let me know if you plan to return and if there is anything else in which... More