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All 9 Punta de Mita hotels »

Grand Palladium Vallarta Resort & Spa

3.5 of 5
C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)
Hotel amenities
3.5 of 5 stars 1612 Reviews
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1,612 reviews from our community

What travellers say about this hotel
  • Adult pool(58)
  • Royal Suites(54)
  • Great time(39)
  • Very good(25)
  • Beach bbq(24)
  • Mexican restaurant(20)
  • Snack bar(20)
  • Air conditioning(17)
  • Friendly and helpful(12)
  • Ocean view room(10)
Traveller rating
    467
    630
    237
    174
    104
Only show reviews for Family (299) | Couples (465) | Business (11)
Date Rating
Michellep8
Kelowna, Canada
1 review
4 helpful votes
4 of 5 stars Reviewed 24 January 2012
4
people found this review helpful

We like some of the people on this review board, decided to write a review when we returned from Mexico, about this resort. We cannot imagine where some of these travellers comments come from, as lots of the negative comments make no sense. This place is beautiful, some of the most gorgeous views i have seen from my many travels... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
2 February 2012

Dear Michellep8, I am glad to know that you and your partner enjoyed your stay with us. This is a very extensive report and I really appreciate the time that you took to write your comments about your stay in Grand Palladium Vallarta. I hope that you decide to spend your next holidays with us and if there is anything... More

Sandra H
Chilliwack, Canada
1 review
11 helpful votes
5 of 5 stars Reviewed 21 January 2012
11
people found this review helpful

We stayed at the Palladium from Jan 7th to 14th. It was the first time my sisters family and mine had vacationed together. We put in some requests with the resort to have our rooms together and what building we would be in, everything was done that we had asked for. Everyone had a fantastic time, from the 50 year... More

Was this review helpful? Yes
JulioCA, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
25 January 2012

Dear Sandra H, thank you for share with our visitors your experience in The Grand Palladium Vallarta, for us is always very pleasant to read this kind of trips reports and of course to take note of each suggestion and feed backs from our guest to improve in better service. We hope to continue attending you in a close future... More

beachdre
Cancun/Mexico
Contributor
14 reviews
20 helpful votes
1 of 5 stars Reviewed 21 January 2012
4
people found this review helpful

We stayed there last year and I just will sum up pros and cons because this place doesn't even deserve a detailed review. Pros: adult pool and installations Cons: poor service, too noisy by the main pool, dirty and small gym, rude staff, incredibly poor daytime entertainment, tacky and classless night shows, small rooms, awful food I could go on... More

Was this review helpful? Yes
JulioCA, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
26 January 2012

Dear Mr. Beachdre, we really sorry that your vacations in our Resort were not exactly what you expected and at the same time inform you that we are taking all comments very serious to find out the areas of opportunity. Palladium Vallarta just finished with a very important project of remodeling and new services that were added to the brand... More

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nancy s
lafayette, co
Reviewer
4 reviews
3 helpful votes
2 of 5 stars Reviewed 20 January 2012
2
people found this review helpful

This location is far from Puerto Vallarta. The grounds are lush, as in rain forest. However, the number of steps required to walk to a restaurant, a pool, the beach, hotel lobby (only wi fi hot spot on grounds) is awful. I'm talking stairs and steep ramps. One restaurant had a 3-flight stairway to the front door. DO NOT visit... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
24 January 2012

Dear nancy s, I am really sorry that your stay in Palladium Vallarta was a disappointed experience. About the perception that you had in your trip experience, I would like to mention that it is important for us as a hotel to know how and where we fall short and what we need to do to better meet our guests’... More

Carrie D
Calgary, Canada
1 review
11 helpful votes
5 of 5 stars Reviewed 20 January 2012
11
people found this review helpful

My family & I stayed at the Palladium January 9-15, 2 adults & 2 kids both age 8. My kids want to know when we are going back. I have to say that I was reading the trip advisor tons prior to our departure & my thought is you have to take what other people think with a grain of... More

Was this review helpful? Yes
JulioCA, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
29 January 2012

Dear Carrie D: Thank you for your positive feed back and for give us the opportunity to know your opinion about the service and installation, for us it is always very pleasant to respond and inform you these kind of comments motivate us to continue doing our best to make sure our Guest can enjoy of a perfect family atmosphere... More

Jim C
Wetaskiwin, Canada
2 reviews
5 helpful votes
5 of 5 stars Reviewed 18 January 2012
5
people found this review helpful

We stayed Dec 4-18/11. Our trip could not have been better. There was 2 adults and 3 kids(1boy 13 and 2 girls 16 & 17). The resort and grounds were beautiful. We stayed in newly renovated rooms. They were clean and comfortable. I would like to thank Kory,Martin,Nelson and Raul for making my children's stay there so enjoyable. I would... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
24 January 2012

Dear Jim C, Thank you for your kind words, very much appreciated. I will pass to our staff your comments about service. These comments help and give motivation to the personnel and to improve our service day by day. Our commitment is to provide the best service and attention at all times to our guests. Thanks again and if you... More

Baby_Doll63
Wasaga Beach girl
2 reviews
17 helpful votes
4 of 5 stars Reviewed 15 January 2012
11
people found this review helpful

My family and I stayed at the Palladium from January 6th to 13th. It was a bit of a drive fromt he PVR airport about 40 minutes and uphill as we neared the resort. We were more than pleased with the level of service at the Palladium despite all the negative comments on the Adivsor. We did initially have a... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
19 January 2012

Dear Bsby_Doll63, First of all, I would like to thank you for taking the time to describe your last vacation in Palladium Vallarta. It was an extensive report and that helps us to understand what our guests need or want from their vacation. I will take note about your suggestions about our night entertainment in order to improve our day... More

NHana
Calgary, AB
Reviewer
3 reviews
22 helpful votes
4 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

We booked Palladium Vallarta for a week with our 2 girls, aged 4 and 6 from Dec 10-18, 2011. We really enjoyed our time. I admit there were a few bumps to get to smooth sailing, but overall wonderful. Check in went well, rooms were nice, My MIL (motherInLaw did have issues with her room, TV, hairdryer, and drain in... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
29 January 2012

Dear NHana, Thank you very much for your good comments about our resort and for taking the time to explain your experience with us. It’s a pleasure to realize that you had a great time with your family here, as our aim is to provide memorable vacations to our guests. About the surf spot, it is in fact one of... More

bogas56
Winnipeg
Reviewer
3 reviews
5 of 5 stars Reviewed 12 January 2012

Our room was in bldg. 4 upper floor, and had a great view of the ocean and beach. We were at the end of the hall and had a very private, quiet room. The room was very neat, well kept and the King bed was exactly what we ordered. I had a great little balcony outside of our room where... More

Was this review helpful? Yes
Alejandro Martin, Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
29 January 2012

Dear bogas56, I would like to thank you for your kind words about your stay in our hotel. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve it every day. For us is really important the opinion from our guests and is gratifying to realize that our... More

RNWinnipeg
Winnipeg,MB
2 reviews
34 helpful votes
4 of 5 stars Reviewed 9 January 2012
28
people found this review helpful

Our family of 4, 2 adults and 2 boys aged 13 and 10 spent Dec 31-Jan 7 at the Palladium. I must agree with the previous reviewer that reading negative reviews made us a bit nervous. However, our family was very satisfied with our experience at the Palladium. The grounds of the resort are beautiful. Yes, some walking down clean,... More

Was this review helpful? Yes
Ana Maria Castro Souto, General Manager at Grand Palladium Vallarta Resort & Spa, responded to this review
12 January 2012

Dear RNWinnipeg, First of all, I would like to thank you for taking the time to describe your last vacation in Palladium Vallarta. It was a very extensive report and that helps us to understand what our guests need or want from their vacation. I am glad to know that you and your family will probably return to our resort... More

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Grand Palladium Vallarta Resort & Spa Also Known As

  • Palladium Vallarta
  • Palladium Vallarta Puerto
  • Palladium Vallarta Resort
  • Palladium Vallarta Resort & Spa
  • Palladium Vallarta Resort Spa
  • Palladium Puerto Vallarta
  • Viva Vallarta
  • Hotel Palladium Vallarta
  • Club Viva Vallarta
Address: C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734, Mexico (Formerly Palladium Vallarta Resort & Spa)

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