Dear Robin : Thank you for the opportunity that gave us staying with your family in The Grand Palladium, we are very pleasant to find out how did you enjoyed of the new services and for your special mentions about the staff who day to day works hart to make of this Resort a perfect family option. We hope to... More

Dear Morgan1212, Thank you for taking the time to share your experience at our resort. We are glad that you have had an enjoyable staying with us. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve every day. Please, don't hesitate to contact with us for your... More

Dear mcmCalgary, We greatly appreciate your feedback - knowing what our guests expect and the perceived value they receive is something we always try to focus on, so we can do our best to make sure that every guest has a great experience here. It was disappointing to read that your stay did not meet your expectations, we take very... More

Dear Barbi H: In the Grand Palladium Vallarta we are convinced that our commitment with our Guest it is day to day stronger giving us a positives results since we can enjoy reading your feed back that gave us a clear idea that our services and the staff who collaborate in this Hotel are going trough the correct direction doing... More

Dear RiotBird, Thank you for your kind words and feedback, very much appreciated. I will pass to our staff your comments about the food and the service. These comments help and give motivation to the personal and to improve our service day to day. Our commitment is to provide the best service and attention at all times to our guests.... More

Dear Trish Edmonton: We are very pleasant to read your trip report and find out how well you and your family enjoyed of the services that we offer as Grand Palladium now, all the newest projects that you have mentioned as the mini club, baby club, and the Junior club, are just some of the new services we have available... More

Dear Will C: We are very pleasant to find out how did you and your family enjoyed all the new services that we are advertising to our visitors to know that the new Grand Palladium Vallarta offer a very good selection of concepts to do easy way to go through the vacation with the perfect combination of family atmosphere and... More

Dear drassarb, First and foremost, thank you for your comments about your holidays in our resort and for taking the time to give us your feedback, as management we really do care and pay special attention to our guest’s comments. About the issues that you said in your trip report, I would like to mention that it is important for... More

Dear Xcskir: Thank you for the time you gave us to share your experience in The Grand Palladium Vallarta, for sure all your information will be helpful for our future Guest, we appreciate all your observations about the service and the spectacular spot that we have to enjoy of a great vacation with the family, Best Regards, More