Dear Sandra H, thank you for share with our visitors your experience in The Grand Palladium Vallarta, for us is always very pleasant to read this kind of trips reports and of course to take note of each suggestion and feed backs from our guest to improve in better service. We hope to continue attending you in a close future... More

Dear Mr. Beachdre, we really sorry that your vacations in our Resort were not exactly what you expected and at the same time inform you that we are taking all comments very serious to find out the areas of opportunity. Palladium Vallarta just finished with a very important project of remodeling and new services that were added to the brand... More

Dear nancy s, I am really sorry that your stay in Palladium Vallarta was a disappointed experience. About the perception that you had in your trip experience, I would like to mention that it is important for us as a hotel to know how and where we fall short and what we need to do to better meet our guests’... More

Dear Carrie D: Thank you for your positive feed back and for give us the opportunity to know your opinion about the service and installation, for us it is always very pleasant to respond and inform you these kind of comments motivate us to continue doing our best to make sure our Guest can enjoy of a perfect family atmosphere... More

Dear Jim C, Thank you for your kind words, very much appreciated. I will pass to our staff your comments about service. These comments help and give motivation to the personnel and to improve our service day by day. Our commitment is to provide the best service and attention at all times to our guests. Thanks again and if you... More

Dear Bsby_Doll63, First of all, I would like to thank you for taking the time to describe your last vacation in Palladium Vallarta. It was an extensive report and that helps us to understand what our guests need or want from their vacation. I will take note about your suggestions about our night entertainment in order to improve our day... More

Dear NHana, Thank you very much for your good comments about our resort and for taking the time to explain your experience with us. It’s a pleasure to realize that you had a great time with your family here, as our aim is to provide memorable vacations to our guests. About the surf spot, it is in fact one of... More

Dear bogas56, I would like to thank you for your kind words about your stay in our hotel. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve it every day. For us is really important the opinion from our guests and is gratifying to realize that our... More

Dear RNWinnipeg, First of all, I would like to thank you for taking the time to describe your last vacation in Palladium Vallarta. It was a very extensive report and that helps us to understand what our guests need or want from their vacation. I am glad to know that you and your family will probably return to our resort... More