Dear BDawn, We would like to thank you for your nice comments about your stay in our resort, for us is very important to know all the opinions from our visitors in order to improve our offer and provide a better service day by day. We take note of all the observations you expresed in your review and we are... More

Dear DonnaRhea, Thanks a lot for your excellent comments about your stay in Grand Palladium Vallarta Resort & Spa. We are really glad to realize that you enjoyed your holidays with your family in our resort, as our aim is to offer a family friendly environment where to be given wonderful moments with the beloved ones. Thank you again and... More

Dear henry n, First and foremost, thank you for your good comments about our hotel, this feedback is really important for us, as our aim everyday is to improve our facilities and the quality of service that we provide to our clients. Concerning the observations about the food, I would like to assure you that we will take very seriously... More

Dear Fairmar: I want to thank you for express your comments about your last stay with us at the Royal Suites, we are very pleasant to know that after your holidays you have good memories of our place and hoping we can continuing attending you in a shore future. Best Regards More

Dear Connie D, Thank you for your feedback about your last holidays with us. For us is really important to know all the impressions from our customers and what we need to do to better meet our guests’ expectations. Concerning the bugs, we must keep in mind that given the natural surroundings, people sometimes can bring from excursions and tours... More

Dear Alda B, We are really sorry that your stay in Grand Palladium Vallarta was a disappointed experience. About the comments that you said in your trip report, I would like to mention that it is important for us as a hotel to know how and where we fall short and what we need to do to better meet our... More

Dear guest: First of all I want to appreciate for the opportunity to know about your perception of the resort and the staff, for us every comment from our guests it is very welcome and is analyzed in detail to improve and learn direct from our visitors that we know is the best filter to find out way to go... More

Dear tiredthree, First and foremost, I would like to thank you for all the great comments that you made about our resort and especially about our staff, and for taking the time to explain your experience to other possible visitors. Our commitment is to provide the best service and attention at all times to our guests. In reference to your... More

Dear brie p, Thank you for your recent review, as well as your compliments. We strive to make every guests vacation one that they will remember as their best vacation ever, and all comments help us to know which are our guest’s expectations. I'll be sure to pass along your compliments to our kids club staff - they works so... More