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Casablanca Winery Inn

3.5 of 5
4 Windward Dr, Grimsby, Ontario L3M 4E8, Canada (Formerly Kittling Ridge Winery Inn and Suites)
Hotel amenities
Ranked #2 of 2 hotels in Grimsby
3.0 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    6
    7
    7
    4
    9
Date Rating
Lisa A
Mississauga, Ontario, Canada
1 review
3 helpful votes
1 of 5 stars Reviewed 23 January 2012
3
people found this review helpful

Stayed on January 20th, 2012. Bartender was excellent, other staff, not so much. Lost lights and power in bathroom, couldn't shower in the dark or use blow dryer. Tried the reset button, to no avail. Called front desk...no answer. Called Housekeeping...no answer. Had to leave without showering....not nice. Spoke to the "girl" on the front desk. Was very dismissive. Non... More

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Joannie28
Grimsby, Canada
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 2 January 2012

On December 24th.2011, our family and guests had a wonderful time in the Vintage Room. At 4pm we had champagne and hors d'oeuvres delivered to us by a very efficient waitress followed by an outstanding dinner of Prime Rib and Yorkshire Pudding starting with salad and finishing with a melt in your mouth blueberry cheesecake, tea and coffee. From 4-5pm... More

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Lori-AnnS
St. Catharines, Canada
2 reviews
9 helpful votes
1 of 5 stars Reviewed 10 December 2011
7
people found this review helpful

Hallways had major paint chips, rooms seriously dated with small showerheads and old style bathrooms, hideous decor with flowers and stripes everywhere. Stained carpets in hallways and exterior doors had scrub cleaning marks everywhere (the only thing that will fix this is new paint). Our friends had a suite and the fireplace didn't work. This hotel is in serious need... More

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famtimeOntario
Ontario
Contributor
17 reviews
5 helpful votes
4 of 5 stars Reviewed 30 November 2011
2
people found this review helpful

Kevin was most helpful in providing me with much needed access to the internet for my meeting in a timely fashion. Michelle's great service in Bogey's dinning room made the meal most enjoyable. More

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Archie218
Dunnville, Canada
1 review
2 helpful votes
5 of 5 stars Reviewed 6 September 2011
2
people found this review helpful

August 31 st 2011 To the desk of Management: Casablanca Winery & Inn My wife Cheryl & I have considerable experience in the arena of weddings. This is our third married child. Over the years, we’ve attended over 100 functions and receptions. This wedding went off with such a well organized flair that we thought someone from Casablanca must have... More

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alwaysplanahead
Toronto
Top Contributor
79 reviews
45 helpful votes
4 of 5 stars Reviewed 21 August 2011
3
people found this review helpful

Needed a room for a few hours to have a place to freshen up in between a wedding ceremony and the reception for our family of 4. Initially we were told we would have to pay the full rate for an overnight stay as it was a busy weekend and they couldn't release one of their last rooms at the... More

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Lori Alexander, Front Office Manager at Casablanca Winery Inn, responded to this review
23 August 2011

Thank you for the lovely review. I am pleased that the room, our amenities and service met your needs. It was a perfect weekend for a wedding. Also, as an avid traveler myself, I like to read reviews of other establishments. Based on your comments I have already made a reservation to try Starfish Restaurant in Toronto. It was a... More

26skidoo
Toronto, Canada
1 review
20 helpful votes
2 of 5 stars Reviewed 17 August 2011
20
people found this review helpful

We stayed in one of a block of rooms reserved for a family wedding. Hotel told the person organizing that they were offering a "special rate" but charged the $190 rack rate for standard rooms. There's better value for money available in the area. Room was clean but it did not seem to have been used for while. None of... More

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Hotelgo
1 review
41 helpful votes
1 of 5 stars Reviewed 1 August 2011
41
people found this review helpful

Booked the jr suite had a great view of my car since it was on ground floor it had broken ac unit and the roof was leaking toilet water as room above had toilet issue. Managers lied to us and compensated nothing. If u read this don't stay here find a cheaper hotel to stay at as this one is... More

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Dodgerific
Hamilton, Canada
1 review
43 helpful votes
2 of 5 stars Reviewed 25 July 2011
43
people found this review helpful

We'll forget the mold on the walls in some of the rooms or the green pool. What really bothered me was that the gratuity included with the charges for an event I held there was actually a service charge under a different name. When I went to the front desk to take care of the bill for the function, I... More

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juliapejic
Hamilton, Canada
1 review
34 helpful votes
1 of 5 stars Reviewed 23 July 2011
34
people found this review helpful

I stayed at this hotel on my wedding night. The hotel and the rooms were beautiful however none of that matters when its onley 15 degrees in your room and cant sleep because its too cold. Also, I accidently left behind my wedding jewelry which was "never found" by hotel staff. I'm appalled at the dishonesty of the staff at... More

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Lori Alexander, Director of Sales at Casablanca Winery Inn, responded to this review
2 August 2011

Thank you for your comments and for choosing Casablanca Winery Inn for your Wedding night. We are truly sorry to hear that your guest room was too cold. Each guest room in fact has its own temperature control that can be set to the guest's liking, so that definitely could have helped your comfort level. Unfortunately, we are unable to... More

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Casablanca Winery Inn Also Known As

  • Casablanca Winery Hotel
Address: 4 Windward Dr, Grimsby, Ontario L3M 4E8, Canada (Formerly Kittling Ridge Winery Inn and Suites)

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