Heritage Inn in Pincher Creek (Alberta) - Hotel reviews, photos, rates

Also Known As:: Heritage Hotel Pincher Creek; Heritage Inn In Pincher Creek Alberta

Address: 919 Waterton Avenue, HWY #6, Pincher Creek, Alberta T0K1W0, Canada

Region: Canada > Alberta > Pincher Creek

Amenities:

Bar/Lounge Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #3 of 7 hotels in Pincher Creek

Price range (per night): INR6,083 - 8,762

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The Heritage Inn in Pincher Creek, Alberta is conveniently situated on Highway 6. Whether you're here to soak up the spectacular scenery or to simply "hang your hat", we'll make your stay with us a memorable one. We offer a full range of services with your comfort in mind. ... more less

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sue j

Vancouver

Senior Reviewer

9 reviews

8 hotel reviews

Reviews in 8 cities

2 helpful votes

“We went for the Treat.”

Reviewed 5 May 2013

We had narrowed our choice of motels down to 2 before we arrived into Pincher Creek. Once here though, the thought of a swim and hot tub was too tempting, so we paid the extra and stayed at the Heritage Inn. We too were greeted by very friendly staff. The lobby area is nothing fancy really, but our room in... More

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Dear Guest, Thank you for taking the time to post this review and share your experience here at the Heritage Inn. I was very pleased to read your positive comments regarding the quality of your stay and your enjoyment of the pool and hot tub. I will ensure your comments are shared with the Staff. It is always satisfying and... More

DyG-55

Ontario's Highlands, Canada

1 review

“Excellent 2 night stay”

Reviewed 24 April 2013

Upon arrival I was greeted by a friendly front desk staff and the Assistant General Manager. I was instantly given a coupon to use in their restaurant or lounge and was even offered help by the manager to assist me with my bags to my room. I chose to stay in an elite room which was basically their upgraded newly... More

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Dear Guest, Thank you for sharing your comments regarding your recent stay with the Heritage Inn Hotel & Convention Centre in Pincher Creek. We value your feedback and appreciate that you took the time to convey your satisfaction to us. Our staff strives to offer each and every guest a pleasant stay and I will definitely pass your review along... More

OzGirl19

Calgary, Canada

Senior Contributor

29 reviews

16 hotel reviews

Reviews in 16 cities

20 helpful votes

“New refurbished rooms are Devine!,,”

Reviewed 23 February 2013

Stay in the new section ( back of hotel ). The rooms are generous in size and well appointed. Mini bar area has basic tea/coffee and fridge, added bonus microwave. We received a free upgrade- to a room with a separate bedroom (king bed), queen bed in main and a sofa bed! So great for a family or 4 or... More

Dear Guest, Thank you so much for your kind comments. Our new wing is truly a great place to stay. Our rooms are large and very comfortable and we are glad you enjoyed it. We have made several upgrades to our standard rooms and also are in progress of renovating our public areas and food & beverage departments. These improvements... More

Moose2506

Longview, Canada

6 reviews

4 hotel reviews

Reviews in 4 cities

3 helpful votes

“Pay the extra for the Elite Section!”

Reviewed 5 November 2012

We stayed here for one night after our association banquet and had been given a preferred rate which we really appreciated. As we walked through the older section we were very glad we chose the new Elite section. The older area has a very stale and smoky smell, at least in the halls. We chose a king bed and the... More

Dear Guest, Thank you for your comments. I appreciate hearing our customer feedback and was so glad to hear that you enjoyed your stay with us. The elite rooms have been very well received by our guests, as they offer that upscale boutique feel that comes with many upgraded features. I have been doing recent improvements to our standard section... More

Georges1970

Banff, Canada

Reviewer

3 reviews

5 helpful votes

“"Unacceptable"”

Reviewed 13 October 2012

For the price please stay away! as the following issues need to be address within our room. upon arrival and walking through the hallway to our room the hallways smelt like of stale beer and dirty contract workers. entering our room cartridge in our shower constantly dripping, toilet sit loose,fridge door broken,blanket cover stained/stink, shower pull handle broke as well... More

See 2 more reviews by Georges1970 for Pincher Creek

Dear Guest, I was very distressed to read your comments regarding your recent stay with us. We strive to offer our guests a clean and comfortable stay no matter which room they are in. All the issues you mentioned are being investigated and addressed immediately and I can assure you that they are not commonplace. I have recently made upgrades... More

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halowings

Contributor

20 reviews

12 hotel reviews

Reviews in 15 cities

9 helpful votes

“Okay Hotel”

Reviewed 24 September 2012

We stayed here one night while visiting Waterton National park as their hotels were all booked. Be prepared to use a credit card authorization for $250.00 damage deposit up front. Do not consider a room in the old wing. Our room was in the new wing on the third floor. Nicely appointed and tastefully decorated. Small fridge, microwave and coffemaker... More

Dear Guest, Thank you for staying with us during your recent trip to Waterton National Park and thank you for taking the time to comment on your stay. Waterton is beautiful and we have many guests that stay with us during their visit to the park. You mentioned that you stayed in our elite new section. Our new wing is... More

matwaites

Vancouver, Canada

Top Contributor

87 reviews

42 hotel reviews

Reviews in 41 cities

68 helpful votes

“Conveniently Located for Waterton National Park”

Reviewed 12 September 2012

This hotel is conveniently located if you're wanting to travel to Waterton National Park. From this point, it is about 50km to the entrance of the park. The Heritage Inn looked like an upscale hotel from the outside of the property. When we entered into the lobby, it looked really good too. We were met by the check in person.... More

Dear Guest, I would like to thank you for your business and for taking the time to share your comments with us. I am sorry if there was any misunderstanding regarding your upgrades and how this calculated into our Summer Free Ride promotion. I have spoken with my staff to ensure they understand how to properly calculate and convey these... More

bigjim5551212

22 reviews

Reviews in 14 cities

11 helpful votes

“Know what you are going to pay before hand. Ask about the extras on the bill”

We stayed here in early September 2012. The front end staff are a bit clueless. There was one guy that I saw once that knew what was going on, and then one lady but no one else was in the loop. We got the Free Ride deal, so we could get entry into Waterton National Park and some ice cream... More

Dear Guest, Thank you for your comments, as these reviews do offer us insight into our customer experience and allow us the opportunity to address any concerns. I am sorry for any misunderstanding regarding the rate increase for the second night. I will be speaking with my staff to ensure they fully understand how to make adjustments to the special... More

Jason T

Meadow Lake Sk.

“Awfull service at the Heritage Inn in Pincher Creek”

Reviewed 25 August 2012

I stayed four nights. I asked twice daily for a plug for the bathtub, an alarm clock that worked, a TV remote, and a chair so I could sit at my desk so I could do paperwork. I was assured they would help me, but never did. On the third day I was told I could bath in the hotel... More

Was this review helpful? Yes 2

Dear Guest, I would like to apologize and convey to you how sorry I am that your stay with us was not up standard. First and foremost, the concerns and requests that you put forth to the staff should have been attended to immediately, since these items are generally in place upon check in. I have investigated this with the... More

Peter P

Powell River, Canada

4 reviews

3 hotel reviews

Reviews in 3 cities

“Our Saved Holiday”

Reviewed 5 August 2012

The manager (Claire Layton) saw our desperation and after some juggling she was able to give us a room. The treatment we received was above and beyond the call of duty. Please extend our gratitude to them.

Dear Guest, Thank you for taking the time to post your comments about your stay with us. It was my pleasure to be able to assist and accommodate you while traveling through the Pincher Creek area. We strive very hard to give each guest our very best in service and product. I appreciate your positive comments and I am glad... More

1-10 of 24 reviews

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Heritage Inn in Pincher Creek Hotel, Alberta

Heritage Inn in Pincher Creek

24 reviews from our community

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