They have three sections, an upstairs new area, downstairs older and an outside access motel type, so request accordingly. I had the pleasure of staying in a new room, have to say it was one of the better ones and outdid Hampton and Holiday Inn. Unfortunately a few weeks later I returned and was placed in the older section and... More

This hotel claims to be newly renovated, but all they renovated was the lobby. The rooms are still old and stink of cigarette smoke..... even though they claim to be a smoke free establishment. They DO NOT OFFER BREAKFAST anymore! They have 2 buildings. One of the buildings, is a Motel Style set up. You will be hearing doors slamming... More

I had to travel to Cold Lake for business with two colleagues and booked three rooms for one night. At around 1pm I found out that one colleague was not going to make it to Cold Lake so I needed to cancel his room. As I talked to the hotel and told them that one room was not going to... More

They are almost done the renovations but it is not very welcoming right now. It is very confusing on where to go, where to park and they are definelty having growing pains. I wish I would have stayed somewhere else this trip. To make things better upon check in, they said they would gibe me an upgraded room. When I... More

I was in Cold Lake on business and have picked the Cold Lake Inn because it is a Best Western. The stay I had was very comfortable and pleasant and I certainly received good value for my money. I liked the fact that I was able to choose from a wired or wireless connection. The room was very clean if... More

Our family was just there for winter games, they wouldn't let us check out on the saturday, made us pay for the extra night. They said at the front desk that had it been next week it would have been no problem but because it was winter games we were locked in. I heard from other guests they raised the... More

Good service, decent rooms, quiet and very close to all the amenities. Good value. They provided a breakfast chit for food at the attached restarant and bar. Always good food. The bar was good a well and is a well know meeting place in the area. Free internet what more does a person want?? More

Stayed here with my husband and his parents while visiting Cold Lake for the weekend. Nice hotel. Nothing fancy but clean. Nothing to write home about, but a comfortable place to crash. Pool was out of comission while we were there, which was a dissapointment, but not a big deal. Staff were polite. Wish they had the free continental breakfast... More

a good basic no frills room. I found it clean and it had plug in internet. No free breakfast but hey it's cheap enough. More