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All 103 Golden Sands hotels »

Helios Park Hotel

3.0 of 5
Golden Sands, Golden Sands 9007, Bulgaria
Hotel amenities
Helios Park Hotel
Ranked #94 of 103 hotels in Golden Sands
2.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    1
    3
    3
    3
    8
Date Rating
Northumberland
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 28 March 2012

We were sold this hotel as 5* by Thomas Cook. I have stayed in better travelodges. The cleaner on our floor didn't. We had to argue with the cleaner for extra pillows, I think she wanted a bribe to do her job. Not everyone was on an all inclusive package so the breakfast and dinner was a bit of a... More

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Pitesti, Romania
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 8 August 2011

The old Helios Spa & Resort is now Doubletree By Hilton. From a 4 star hotel it once was they claim now to be a 5 star hotel. Well IT IS DEFINITELY NOT!!! Bad points: 1. It is a real 3 star hotel, not 5 (this realy annoys me). Hate when they do this marketing scheme, so they could trick... More

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14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 May 2011
1
person found this review helpful

This hotel has been taken over by Doubletree by Hilton, it hasnt made the slightest difference, it is still of poor quality, and nobody seems to be interested, it is deffinatly not ready for occupation, Saga should be ashamed of itself for sending people here, it has proved to me that Saga do not take there customers into account it... More

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Dusseldorf, Germany
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 September 2010
1
person found this review helpful

The room service is bad, lazy and doenst clean. the toilet had pee stains, the drains smell of old rusty pipes, the balcony was flooded because it rained and didnt drain and covered with flying ants. I found an old shoe under the bed and the carpet was filthy! Now to the food, undercooked meats, sausauges that were served for... More

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bulgaria
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 September 2009
1
person found this review helpful

When first arrived went to our room and first thing that hit you was the smell, it smelt of drains and also had a ant nest in the door frame. Cleanliness in room was terrible, and towels were very shabby and frayed . The food in the restaurant was always cold, mouldy bread, no cups always in dishwasher, tea machine... More

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Salford
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 1 September 2009

On arrival hotel looks fine, staff unhelpful throughout. Room very basic musty smelling, the drains smelled terrible from within the bathroom, told our rep who said all the rooms were the same. Bed and breakfast board, breakfast not very good at hardly anything for the English, so after day two we skipped it. Smell from the drains made you heave... More

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Bucharest, Romania
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 May 2009
1
person found this review helpful

After reading all this reviews i was afraid that my little holiday will be spoiled. Indeed the hotel is rather old but is clean, the satff are smiling, has large rooms, large balcony, and it's surended by green woods. has a verry large inside pool. The food is not great but fair enough for the price we paid. If you... More

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Ballymena, N. Ireland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 January 2009

Me and my girlfriend stayed here for a week in june 2008, their are two parts to this hotel the spa and resort, the spa is very nice the resort is not, our room was at the back of the hotel which had a view of trees, we also had a hornets nest close by, the balcony is not private... More

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Kirkland, Washington
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 12 August 2006
4
people found this review helpful

My two teenage sons and I stayed here 5 nights as the final culmination of a 2 1/2 week family cultural heritage tour. It was to have been our resort portion of the trip. We were pretty dissapointed. First of all, DO NOT CONFUSE THIS HOTEL WITH THE HELIOS SPA HOTEL. Although they share the same phone number, swimming pools,... More

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tehran
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 29 July 2006
1
person found this review helpful

at the first glance it seemes to be a lovely palce but you may face with some problem during your accomadation in that hotel. the room service is not somehow acceptable. I found my room without any towel and they balme that there were some at your room and they wanted tocharg me for what i didnt do (missing towel... More

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Additional Information about Helios Park Hotel

  • Hotel Helios Park
Address: Golden Sands, Golden Sands 9007, Bulgaria
Price range (per night):* INR2,740 - 5,928

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