We were very pleasantly surprised by the quality of this hotel. I am a long-time Hilton HHonors member who has stayed at a number of Hilton properties throughout Europe and North America, and found the Golden Sands Doubletree to be above average in every respect. I was particularly impressed by how friendly and professional the staff was. This was my... More

We enjoyed our stay in DoubleTree by Hilton, and we are very sorry for what our fellow countrymen behaved. The food was very good, healthy and we really enjoyed your services. Staff was very friendly and helpful.

-Air Conditioning not working -Extremely rude head of customer service old short woman. I have never met someone this rude. -Pool not clean -Hotel Far from beach promise umbrella, chairs etc...all booked when we reached -Forgot to clean the room once. No cleaners. Managers forced a waiter to do the job who came up crying. -Booked a king size bud... More

When we arrived at the Hilton Doubletree, we saw a billboard saying Hilton above a big pile of rubble. The new wing of the hotel is still under construction, so we were put up in what was in fact another, older hotel adjoining it, with some new Hilton signs attached. This is of course somewhat deceptive. The hotel was on... More

This review is based on our stay at the Doubletree by Hilton in Golden Sands for 10 long days in July 2011. I should start by saying that we did not expect it to be a five star hotel. We tend to go to 4-star Bulgarian hotels most summers and just expected the service and perhaps the food (the breakfast... More

This is NOT a 5* hotel by western standards, but overall had a great holiday. The hotel is a 5 minute downhill walk to the beach, but there are 3 different free buses to different parts of the beach (please read further for more details). It is next door to the 4* Helios Spa hotel, both are owned by the... More

Not a bad hotel at all but definitely not a 5-star hotel. BUT for the price we paid we didn't expect more than that. As a whole our stay was a great one with a few things that could be improved there. Maybe we expected a better breakfast for the '5-star hotel' (although it was a huge buffet) but usually... More

I usually go to Bulgaria once a year and enjoy a mix of beach relaxation and city. The Doubletree in Golden Sands is still going through a transition from former 3-star to a real Doubletree. Upon arrival at 2 pm I was told that check-in is at 4 pm and that I would have to wait an hour but could... More

We were on an all-inclusive package holiday with a group of people with varying mobility. We were not expecting Hilton standards because we knew this would not be the case. However, the hotel was very clean, the decor good and the staff courteous. We arrived late at night. Check in was fast and we were given the traditional welcome of... More