stayed with my wife and 2 children(aged 13 and 7) from 12/8/11 to 26/8/11 travelled with balkan hoildays on a package deal all inclusive .on arrival a porter greeted us and after we checked in he escorted us to our room with our cases , very helpful explained about air con and locking of our door,very large room but little... More

I went to this hotel this summer. The location is the best you can get at Sunny Beach. The staff is friendly, and when my own travel agency Apollo tried to ripp me off, the manager of this hotel took responsibility and made our stay perfect. This is a very popular hotel and seems to be a bit overcrowded, but... More

Stayed here in june 2010,what a disaster!...mainly german based hotel.me and my girlfriend and her mum and dad and a family from england where the only english staying here as was over run with germans,the activities for children during the day are for german kids. The food isnt great as i suspected it was catering for germans as usual. the... More

Me and my partner stayed at this hotel at the begining of september,we arrived in the middle of the night to be greeted by a porter to help us with our cases from the coach to reception,after going to bed for a few hours we got up and opened the curtains to see a lovely view of the pool,beech and... More

I am just home from 2 weeks staying half board in this hotel with my husband and his parents and we had a brilliant time. the hotel is clean and bright, and the rooms are big with lovely balconies, we were lucky to have a sea view. The staff in the dining room are helpful and friendly and the choice... More

My husband and I stayed at Neptun Beach for 10 nights in June 2009 and travelled with Balkan Holidays The hotel was very nice. Clean, comfortable and very well situated for the beach, shops and bars. We stayed all incusive and found it to be really good value for money! The food was served in traditional buffet style. There was... More

I booked a 7 night stay in Neptun Beach Hotel January 2009; we paid in excess of €1300 for this holiday. We arrived in the Neptun Beach Hotel on Monday 6th July at approx 10pm local time. I unpacked the clothes from my suitcase and put all the valuables into the safe which was located downstairs in the lobby. I... More

beautiful clean hotel, but been bought by germans and very german based. the restaurant and reception staff are very ignorant towards the english. the staff and germans thought it was ok to keep making comment about my 13 year old daughter which i didnt find amusing at all, i would avoid like the plague.

My boyfiend and i stayed at the Neptun Beach from 21-28 Sept 2008. The hotels location was very good easy 5min walk to the centre, as was the view from our sea view balcony. The room and bathroom was a generous size and clean on arrival. However I did not find the housekeeping service to be as good as the... More