I have stayed in the hotel for a week, overall it was a very good experience. The good: very clean, good food, nice comfortable rooms, great view from pool side, great location, nice pool and casino, free drinks!!! the bad: rude staff especially at the front desk (the maids and in the restaurant they were very nice), elevators bearly worked,... More

The hotel was recommended to us by the travel agent we used to purchase the 3 night package deal to Sunny Beach. It looks pretty good from the outside – the pool is great, especially for children, and the outside dining area is also welcoming. But once you go in, the problems begin. The service was the worst I've encountered... More

We were there with 3 kids (4, 10 and 14 years old). We took two rooms and half board. The food was very good. Free drinks all day including wine, beer, etc. The pool is very large and excellent. The beach is in waling distance. A lot of shops and supermarkets all over. If we come back to Burgas, this... More

Hotel is located 3rd or 4th row off the beach. 10 mintues walk. Its a very reasonable hotel, efficiently run. Rooms are big and clean, so are the public areas. Swimming pool lovely and very well kept. The reason they don't deserve 4 stars is that in almost every aspect they are close-fisted: only 2 towles (threadbear) to a room;... More

I stayed here for a week with my friend and her family, lovely all inclusive hotel and my first time in Bulgaria. The rooms were excellent nice and clean and spacious, not at all like the basic rooms I had become used to from previous self catering holidays. Breakfast was good, I alternated with breakfast and dinner as either was... More

The hotel is very clean and it has lots to do. I would go back here but although some of the staff weren't very helpful a times. The pools are very clean and I got woke up some mornings when they were cleaning outside. I had lots of fun and I think it was great the night times especially. The... More

Deficient service of patience and insolent person from side of staff of the hotel....they dont know how to treat them guests. Power outages return on themselves the continuous long hours. Exchange towels every two days is strong you also descend to the pool. Dreadful dining room with deplorable aroma even more

Rude staff, bad food, noisy and full of criminals! The first thing we found in the way to the room was a break-in (picture), it took them 3 days to fix that. The elevators didn't work properly, I took 6 flights of stairs several times. The staff was perhaps the worst I've experienced in my traveling life, they were badly... More

Well, i was looking forward to stay in this hotell, since the seller rated this hotell with 4 stars, and it was a 4 stars hotell. all incusive hotell, bad food, terrible drinks, wount help you with anything. Rude staff. If i could i would climb up on the roof and tear off 3 stars... The swimmingpoll was the best... More