Arrived very ealry morning to what looked like a lovely room-except it wasnt finished. No electrics, cutlery, kettle, water was not on. Tiles were not finished, nor skirting round doors, etc and someones rubbish was left in a cupboard-random. Opened the big big window to see a bomb site basically. Had a sleep on the "sofabed", which collapsed and was... More

The actual rooms may be nice enough when they are finished but are certainly not fit for purpose at the moment. Wires hanging out, no facings on doors etc. Food is terrible with little to no choice and is always cold. On the plus side the resort of Sunny Beach is lovely and there are plenty of places to eat... More

I strongly recommend you don't stay at this hotel. We stayed there for a week all inclusive and it wasn't an enjoyable experience. The hotel pictures looked nice and were probably taken on the day it was built but the hotel hasn't been maintained and the staff are useless and very ignorant. We booked an apartment for 4 lads and... More

all the recent reviews pretty much sum up this disgraceful hotel, everyone seems to be fooled by the nice description an photographs, it is all a con. KEEP WELL AWAY.I ended up with ecoli in my second week staying there. Its all false advertising. I was there as a family but even young men on self catering despised the place,... More

donna suppose to have been all inclusive food always cold if youliked pasta rice chips no entertainment which was stated 3 swimming pools only one gym jacuzzi disgusting there was familys there aswell no rep they just didnt want to listen to you payed for sunbeds at pool every morming it was just a rip off and false advertisement wouldnt... More

wouldnt stay here again food was cold had no choice unless you can live on cold chips rice n pasta.staff were ignorant there was no communication when arrived at all no welcome pack, there was no sauna jacuzzi as stated no entertainment.we ate and drank out all the time luckily it is cheap enough in sunny beach to do so.i... More

Cold food and all inclusive covers about 40% of the food and drink actully available. Poor service with moody receptionist and have horrible care for you! Will try and rip you off the only good side is a decent pool, rooms are ok and location is near the beach, apart from that it's a rip off and is not enjoyable!

The food was always cold esp for the first few days when not many in hotel all inclusive a group of 50 people arrived after 3 days of being in hotel all aged 18-20 did not cases too much bother but they left bottles of beer all over around the pool area. Have been told by owners of the hotel... More

We went all inclusive, food was dire, always cold, even if you were first into dining room. They had candle holders below food trays but were never lit. Cater for Europeans. Not a single desert or cake in 2 weeks, only fruit. When fruit was brought out Europeans piled plates so there was often none left. I don't usually complain... More