I just got back from amemorable trip to Sri Lanka, and this hotel was by far the worst managed establishment that I had come across. We arrived at 4pm and after being told by reception that they had no record of our (paid-up) booking, we kept waiting for 4 hours for a room to become available. The Manager and Director... More

We quickly realised that our visit at this run down hotel was going to be poor. No one greeted us or offered to take our luggage. All the shops on site had obviously realised that the hotel was going down the pan and sold up and left empty. The rooms seemed ok when we first got there but some of... More

Just returned from this hotel and want to leave this comment for your information. Let me start from the end. It has been some conflict between Ukrainean group of tourists and hotel's administration.Two girls lost their room key and wont pay $110 fee for that.This group was about ~15 tourists. I dont know how they left this hotel through closed... More

Minor things: No welcome drinks, hot towels, baggage assistance, no TV remote, no AC remote, only one channel was available on TV, mini-bar is locked. Major things: Phones are not working; we had to walk down to reception to get something done. Worst things: NO AC!! I visited with my 1.5 years kid and the family, AC machine of the... More

My spouse and 2 kids(one an infant aged 1.8 years)spent 1 night (29.10.2011), there was no electricity in the room, the bathroom had crabs in it and the receptionist was not reachable as he had convienently disconnected the phone, i had to contact my travel agent in order to have the room changed. There were mosquitoes galore . the meals... More

We were on a 02 weeks holiday and we lost money in the room which was kept in the locker. Be careful as some of the room boys use to steal money. The hotel management did nothing. I doubt that they too are involved in this racket. They say that they are a 4* hotel but when I checked with... More

My wife, 02 Sons & I spent a most memorable and relaxed weekend from the 19th night to the 21st evening when all too soon our vacation was over and we had to head back to our home in Colombo. From the moment we entered the hotel at around 8.45PM, we were extended a very warm welcome and it felt... More

For me and my family this is like second home. specially for my kids they enjoyed it so much. and the pool, we loved it. my son who is born autistic on the board line. never touched water and was so afraid of it . but, it was our first journey to Kosgoda Beach hotel that changed his life and... More

This is a "NO Star Hotel". Don't ever think of going there because it was a nightmare experience for every one of us. As we entered the hotel we were asked to take our baggage inside the rooms. Once we went inside air con was not working. A/C is is not working even now. I am inside the hotel right... More