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All 40 Winston Salem hotels »

Quality Inn & Suites Hanes Mall

2.5 of 5
2008 South Hawthorne Road, Winston Salem, NC 27103 (Formerly Holiday Inn)
Hotel amenities
Ranked #26 of 40 hotels in Winston Salem
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    4
    8
    1
    3
    5
Date Rating
MsBearly
Detroit, Michigan
Senior Reviewer
7 reviews
4 of 5 stars Reviewed 19 January 2012

Took a trip with the marching band to perform in the homecoming festivities. Everything was perfectly arranged, as I had requested and what wasn't was remedied by the front desk very quickly and smoothly. When you have 20 picky teenage kids with you, you can expect chaos. Thanks to them, at least while we were there, we had none. Beds... More

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PennStater50
New Freedom, Pennsylvania
Senior Reviewer
7 reviews
1 helpful vote
3 of 5 stars Reviewed 5 August 2011

Nice clean hotel. When we dropped our daughter off at a summer camp in June we stayed here and the shower knob didn't work properly in the room we stayed in that time but this room was much better. Hotel pool was a good temperature. However, wish it was on side of hotel or in back. Right by the parking... More

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Winston_salem123
winston-salem
1 review
4 of 5 stars Reviewed 12 April 2011

I went to a Comedy show hosted by Kat-Daddy Ent. it was really great I wish they come back it was really great, the people were very nice and the comedy was clean and fun. This hotel should invite the Kat-Daddy Ent. back to perform, I could bring a lot of people back and give the hotel lots of business.... More

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W-Town
2 reviews
1 helpful vote
1 of 5 stars Reviewed 7 April 2011

Sleep in your car would better for your health than risking it in this hotel. After moving from room to room, due to heater issues or not enough beds, the last room the front desk put us in had bugs! After all the luggage was put away and walking all the way to the lobby for ice, all The other... More

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strollingbonez
Avery County NC
Senior Contributor
24 reviews
29 helpful votes
4 of 5 stars Reviewed 17 July 2010

We stayed one night. The front desk people were more than helpful in giving us directions to the hotel. The breakfast was nice and included waffles. The room was clean and we had no trouble with any type of bugs. It was not noisy given the location. All and all I would stay again. More

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Aprgrl
Winston Salem
1 review
5 of 5 stars Reviewed 3 December 2009

We have stayed in this hotel several times in the last 2 years due to my father-in-law's illness and poor health. I'll have to say that I really like this hotel for many reasons except for one, and that would be the very very poor internet service they have there. Tonight, for the very first time though, it's working like... More

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grannyli
North Carolina
Reviewer
4 reviews
11 helpful votes
5 of 5 stars Reviewed 1 February 2009

January 31st I hosted a 70th Surprise bday party for my mom and her husband. We had 32 guests (some had rooms overnight and some not). We reserved one of the ballrooms, a DJ and the magnificent talents of the staff at Hawthorne. This was a 4-course meal that began with a circulating wait staff with appetizers during a pre-happy... More

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Olivia55
Virginia
1 review
1 of 5 stars Reviewed 27 December 2008

This was the worst hotel experience I have ever had!!! Do yourself a favor, and go to one of the numerous places over the road instead (if you want a GOOD, QUIET night sleep that is). Firstly, the hotel advertises wireless internet, but funnily enough, this does not work. After spending over an hour on the phone to the people... More

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anthonyhotelgm, General Manager at Quality Inn & Suites Hanes Mall, responded to this review
2 September 2009

Thank you so much for staying with us. I deeply regret your experience. We have recently updated our wireless internet system. Our property had to over come some challenges being we are a solid concrete building. I know that our future guest's will appreciate the new system. We took our guest's comments and have made some great improvements to the... More

adamantvermont
Vermont
1 review
4 of 5 stars Reviewed 17 November 2008

For the price it was very adequate and reasonable lodging. The staff was helpful, the room was clean, the location was fantastic, the place was very quiet with an excellent continental breakfast. I had a positive experience and wouldn't hesitate to stay again. More

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anthonyhotelgm, General Manager at Quality Inn & Suites Hanes Mall, responded to this review
2 September 2009

Awesome! Thanks for your kind words. Our goal is safe, clean, comfortable and friendly accommodations. As you mentioned our location is great. I am glad you enjoyed breakfast. We are currently implementing a new breakfast program that will be even better. The New Q Corner Cafe should open for Breakfast in October, 2009. We recently renovated and added two room... More

shan31772
GA
Senior Reviewer
7 reviews
4 helpful votes
1 of 5 stars Reviewed 5 November 2008

Okay, so I had to stay at this same hotel, booked by my company two weeks after I wrote my first review. I was not pleased but was willing to give them another chance. The first problem began when I was put into a smoking room when my reservation clearly stated non-smoking. I was told that they could move me... More

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Quality Inn & Suites Hanes Mall Also Known As

  • Quality Inn Hanes Mall
  • Quality Inn Winston Salem
  • Winston Salem Quality Inn
Address: 2008 South Hawthorne Road, Winston Salem, NC 27103 (Formerly Holiday Inn)

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Quality Inn & Suites Hanes Mall
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