Stayed at The Sundance Plaza the first weekend of November over a busy football weekend. Overall, the hotel was nice...clean room, decent hot breakfast, walking distance to the game and friendly staff. Things that could use improvement...the coffee pot in the room was broken and the hot water in the showers. I did not use the spa facilities so I... More

I recently stayed at this hotel for a debate tournament. Overall the hotel was alright. One of the biggest problems for me was the lack of hot water. On a morning when it is 28 degrees, I am not a fan of taking an ice cold shower. This got better as the hotel started to empty out, but when in... More

I stayed at this hotel for two and a half weeks during July 2011. I was here to instruct at a training conference which was taking place in the hotel. The hotel overall was very disappointing, and I would not recommend it, especially not for a professional business conference of extended duration. The hotel is convenient to Wake Forest, but... More

My husband and I grew up in Winston-Salem and now live in western North Carolina. We traveled from Franklin to attend his 50th high school reunion from R.J. Reynolds High School. We were so excited to see so many others who were staying at Sundance Plaza Hotel & Suites. We always seemed to congregate in the lobby where we could... More

Enjoyed a long weekend at the Sundance to take in the Wake vs. Va Tech football game. The hotel is within walking distance of the stadium, which is a big plus. It's also very close to campus and downtown W-S, too. The staff provided another outstanding weekend of customer service. They are all very friendly and attentive (Edith, Cynthia, and... More

The property is in a decent location adjacent to Wake Forest University. The lobby is nice...great first impression. The front desk staff was friendly, but somewhat unprofessional. There's a teenager sitting behind the desk talking to someone across the lobby about how to jailbreak an iPhone, and three other people are staring off into space. However the one that was... More

I recently attended a family event in W-S. While making the reservation via telephone, the person stopped me in the middle of receiving my credit card number to yell at a hotel--- guest" Y'all look good tonight!" Then told me she had to do this because they really looked good. Secondly, upon arrival, we were assigned to a room where... More

The hotel staff could not be more accommodating. If you have any issues at all, they are right on top of it. The hotel offers a hot breakfast in the morning and have a restaurant and bar within the hotel, which has decent food. The hotel also has a very nice sized swimming pool and an amazing spa on premise.... More

I recently traveled to Winston Salem for my family reunion. The hotel was alittle difficult to find but once we found it, it immediately felt like home. We arrived earlier than check in time but the front desk clerk Latrice was a just terrific!!! She worked us in, gave us information about the area and was just very accomadating. Latrice... More