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All 42 Wilmington hotels

Fairfield Inn & Suites Wilmington / Wrightsville Beach

2.5 of 5
307 Eastwood Road, Wilmington, NC 28403
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Fairfield Inn & Suites Wilmington / Wrightsville Beach
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Ranked #12 of 42 hotels in Wilmington
Most recent review
5 of 5 stars Reviewed 28 May 2013
Joan B Wilmington, North Carolina
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121 reviews from our community

    Trip type
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Date Rating
Wilmington, North Carolina
2 reviews
5 of 5 stars Reviewed 28 May 2013 via mobile

I recently spend 2 months in Wilmington, NC for business. I checked in on Sundays and out on Fridays. Every single person that I came to know at the Fairfield Inn & Suites went above and beyond to exceed my expectations. I travel 100-200 days each year, so I recognize quality service. The front desk staff was excellent, always made... More

Was this review helpful? Yes
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
5 June 2013

Greetings, Thank you for your kind words. I have shared your review with the staff and they are overjoyed to see that their efforts are acknowledged. I tell all of our associates to treat our guests as would treat our families at home. People are the difference and we have the best. More

Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 May 2013

When we arrive quite early, the front desk clerk gave us a room right away. When we asked about a suite, one was available and we were accommodated. Later we had an issue with the lights not working in the room and maintenance was there within minutes. We also got up very early the next morning and went to get... More

Was this review helpful? Yes
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
5 June 2013

Thanks for taking the time to review us; it's through comments like yours we can improve. We are so glad that you had the opportunity to experience what great customer service is about treat people well and they will return that’s hospitality. Our people make the difference. More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 24 May 2013

This was my first trip to the Carolina coast and I had a few questions about the area. Daniel was at the front desk both nights I was there and had an answer for ever thing. He was amazing, always present at the desk and attentive to the guests in the lobby. He never got annoyed with me and very... More

Was this review helpful? Yes
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
24 May 2013

Greetings, Thanks for taking the time to complete a survey, comments like your help us improve our service. I always take great pride when I see an associates name mentioned like Daniel, People are the only difference and I strive to have the best. Please come back and see us again on your next trip to Wilmington. More

Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 May 2013 via mobile

Very clean and bright rooms. Great breakfast with variety. Would definitely stay again and recommend to others. WiFi kept going out for my iPad making it hard to work so I really hope they improve that soon. Also recommend bringing your own shampoo as the "classic Pantene" provided doesn't feel like it cleans well. No beer in the pantry if... More

Was this review helpful? Yes
See 2 more reviews by NCTravelPro for Wilmington
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
24 May 2013

Greetings, Thanks for your kind support of our hotel. Given the number of devices the current traveler carries with them in today’s world, we are constantly upgrading services to handle the volume. We are currently in the upgrade process again and hope to be completed prior to the end of the month. I look forward to seeing you on your... More

Arlington, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 April 2013

Our family really enjoyed our stay here. It was my husband and two children. The rooms were modern, clean and spacious. We stayed in a regular room with two queen size beds. There were plenty of towels too ~ a plus for the four of us. The things that we enjoyed most were the hotel lobby and pool. In the... More

Was this review helpful? Yes 1
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
15 April 2013

Greetings, Thanks for taking the time to fill out a survey; I know how hard it is to make time for this when raising kids. I am glad you and your family enjoyed your stay and we look forward to seeing you again in the future. I shared your comments with Daniel and he was very thankful. More

West Virginia
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 April 2013

The rooms were modern and clean. We were near the elevator but did not hear any noise the one night we were here. We were on the back side so our view was of the Marriott Town Suites. Not much to look at here but there is a big shopping area across the highway. It's 5 miles from beach. There... More

Was this review helpful? Yes 1
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
8 April 2013

Greetings, Thanks for taking the time to fill out a survey. I share all reviews with our staff because I believe comments like your can only make us better. I was happy to hear that you enjoyed your stay and felt it was a good value. I am truly sorry you missed out on the new hot breakfast, all our... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 April 2013 via mobile

The suite was open floor plan, the living room tv sound and light came into bedroom Both nights we had to call for extra towels... They only put three for a family of four. One night i called for towels and the lady told me i had to come get them because she was the only person working I will... More

Was this review helpful? Yes 1
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
3 April 2013

Greetings, Thank you for taking the time to fill out a survey. I will use your observations to improve upon our customer hospitality. I apologize for not doing a better job in picking up on the need for additional towels; this will be shared with the staff so others can be better serviced. I hope that if you get an... More

Wilmington, North Carolina
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 April 2013

I hope the manager of the hotel reads this and takes notes. The hotel was very clean and well kept and better than most Marriott properties I have stayed at. However, some of your employees make your hotel less than desirable to stay at. For example, when I finally got back to my room and wanted to settle in for... More

Was this review helpful? Yes 1
See 16 more reviews by TimeTraveler0530 for Wilmington
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
3 April 2013

Greetings, Thank you for taking the time to fill out a survey, it is through comments like yours that we can improve. First and foremost I would like to offer you my sincere apology for the lack of hospitality you received during your recent stay. As the General Manager of the hotel I need to be able to here the... More

Alexandria VA
Senior Contributor
47 reviews 47 reviews
43 hotel reviews
Reviews in 41 cities Reviews in 41 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 21 March 2013

Very quiet and clean with good size room on first floor. Breakfast was fine- yogurt and cereal and fruit available in addition to packaged stuff. Handicap friendly too. I did not use pool or gym. For dinner try Catch- very good!

Was this review helpful? Yes
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
25 March 2013

Thanks for taking the time to fill out a survey. I have shared your comments with our team and the associates are proud of the fact you noticed how hard we work at making sure we are a clean and friendly hotel. We look forward to being your home away from home when in Wilmington. More

North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 March 2013

I had 2 stays at this hotel. Both were wonderful! Had a 2 queen beds room and a King suite. Very clean and spacious. I had no issues at all. The breakfast was more than just cereal and microwave sandwiches, they had fresh fruit, yogurt and great waffles. Great staff at this facility. Easy to get into and out. Had... More

Was this review helpful? Yes 2
See 3 more reviews by Thriftytravelerx2 for Wilmington
Steven J, General Manager at Fairfield Inn & Suites Wilmington / Wrightsville Beach, responded to this review
18 March 2013

Greetings, thank you for taking the time to complete a survey. We are glad you enjoyed both of your stays and hope to see you in the near future. More

 
 
 
 
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Additional Information about Fairfield Inn & Suites Wilmington / Wrightsville Beach

Also Known As:
Fairfield Inn & Suites Wilmington / Wrightsville Beach Hotel Wilmington
Fairfield Inn & Suites Wilmington / Wrightsville Beach Hotel
Fairfield Inn And Suites Wilmington / Wrightsville Beach
Fairfield Inn Wilmington
Address: 307 Eastwood Road, Wilmington, NC 28403
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Wilmington
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotels in Wilmington
#10 Family Hotels in Wilmington
Price range (per night): ₹7,112 - ₹9,714
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the brand new Fairfield Inn & Suites by Marriott. We strive to provide our guests with all the comfort and class that one has a right to expect from Marriott hotels. Our reputation relies upon excellence in cleanliness and guest service. We offer guest rooms with either one King-sized bed or two Queen-sized beds in addition to spacious suites with separate living, working, and sleeping areas. All rooms have 32” flat-screen televisions and the suites have i-Home music systems, mini-refrigerators, and microwave ovens. Every morning begins with our complimentary deluxe continental breakfast—featuring Jimmy Dean Breakfast Sandwiches, fresh coffee, and a variety of food/beverage options. When it comes to business travel, the Fairfield Inn & Suites Wilmington will always afford you an easy, comfortable trip. Our amenities are geared towards ensuring a world-class stay. Here’s how:Be Productive• Large, well-lit work area• Ergonomic desk & chair• Free wired and wireless Internet services• Free local phone calls• Business center with fax & copy service Be Comfortable• Complimentary 24-hour coffee & tea• Vending machines and Lobby Market offering snacks & beverages• Heated Indoor Pool and 24-hour Fitness Center• Same-day dry cleaning service• Individual room temperature control• In-room coffee maker, iron, hair dryer, & ironing board• Committed to a smoke-free policy• Conveniently located only minutes from the Wilmington International Airport, Wrightsville Beach, and Historic Downtown Wilmington.• The closest Marriott hotel to the University of North Carolina Wilmington. ... more   less 
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