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Comfort Suites

2.5 of 5
4963 Southport Supply Rd., Southport, NC 28461
Hotel amenities
Comfort Suites
Ranked #3 of 5 hotels in Southport
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42 reviews from our community

    Trip type
Traveller rating
    20
    11
    4
    4
    3
Date Rating
Clayton
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 April 2013

After a mixup on my part booking a room for our first anniversary trip the night attendent was able to get us a room for less than the normal rate for the first night. We stayed the entire weekend, and could not have been happier. The room was clean, and even though our view was the back of the hotel... More

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Collinsville, Virginia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 12 August 2012

This Comfort Suites allows pets. There was a dog barking in the room next to us, possibly because the owner left it alone in the room. The hotel attendant was quick to call the owners to advise them so they could keep it quiet for all guests. This was done prior to my husband advising the front desk attendant. It... More

Was this review helpful? Yes 2
Reston, Virginia
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 31 July 2012

We've been coming to the Southport area for years to pick up young family members to bring home for visits. We travel most of the day and then stay overnight, and then do the same thing two weeks later. We used to stay in Wilmington a lot on these trips because we could save a few bucks. However, similarly priced... More

Was this review helpful? Yes 2
Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 22 July 2012

I stayed at Comfort Suites prior to this trip, but this one in Southport was quite disappointing. The room big, but filthy; the carpet could undergo some steam cleaning, and overall, the room was kind of tired. The location is okay, depends on what is your destination point. Continental breakfast was alright, but their coffee was a joke, some unknown... More

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MichelleGuests, Guest Relations Manager at Comfort Suites, responded to this review
2 August 2012

While it is never easy to get less-than-complimentary feedback on a guest's experience at our hotel, we welcome all feedback as it can be used to better train our team and maintain our property’s favorable condition. We have high standards for cleanliness and preventative maintenance of our guest rooms and the public areas of the hotel. Unfortunately, we seemed to... More

Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 13 July 2012

This place is Nothing Special been here going on three weeks, The Bath room was Filthy,The Carpet looked like someone Changed There Oil. I Notified the front desk immediately the front desk had it cleaned the next day. It's a Suite with one Chair small fridge,microwave, Bed, 20" tv, desk. and thats basically it. Haven't Seen any Bed Bugs Yet.

Was this review helpful? Yes 1
See 5 more reviews by Avalable for Southport
MichelleGuests, Guest Relations Manager at Comfort Suites, responded to this review
6 August 2012

All guest concerns and feedback are taken very seriously by our employees and management staff at the hotel. We do our best to correct a guest’s concerns as soon as they are brought to our attention, in order to ensure guest satisfaction. Offering to move a guest to another room is always our first attempt to ensure that the guest... More

Las Vegas, Nevada, United States
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 7 July 2012

I was staying at this hotel back in Feb 2012-March 2012. I was there for a little longer then 3 weeks for work. They had us all stay at Comfort Suites Southport hotel. I am from Las Vegas so I have stayed at a few hotels on the strip so I was used to checking the beds. We had got... More

Was this review helpful? Yes 8
Management response:
13 July 2012

All guest concerns and feedback are taken very seriously by our employees and management staff at the hotel. We do our best to correct a guest's concerns as soon as they are brought to our attention, in order to ensure guest satisfaction. As everyone has seen/read through the media this year, unfortunately bed bugs are now becoming a very wide-spread... More

Cleveland Ohio
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 July 2012

I found this hotel comfortable and quiet. The staff was helpful and accommodating. The breakfast attendant was very kind. I have food allergies and she checked packaging to make sure I was not eating anything that would make me ill. This hotel is not near the ocean but several beaches and towns can easily be reached from this place. The... More

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Matthews, North Carolina
1 review
2 of 5 stars Reviewed 28 June 2012

I stayed at the Comfort Suites in Southport, NC on Monday night (June 25, 2012) and Tuesday night (June 26, 2012). At 12:30 AM on Monday night we had to change rooms because bed bugs were attacking me. We actually caught 3 of the bugs that were crawling in our bed. One of us called the front desk and reported... More

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Matthews, North Carolina
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 13 June 2012

Registered for a room this morning. Reservation got lost somewhere in the system, so I called customer service and they told me to call the hotel directly. (passed the buck) Called the hotel and they told me they could not find my reservation and there were no more rooms. Then I was told to call the 800 munber. This is... More

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WI
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 11 June 2012

The hotel is clean and quiet, it's a good "base location" to explore Southport and Oak Island. Our 4 day stay was shortened to 1 night with the arrival of tropical storm Beryl, but the staff could not have been more helpful and accommodating. This is not on the beach, or even real close, but what you give up that... More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Southport
Comfort Hotel
Comfort Suites Southport
Southport Comfort Suites
Address: 4963 Southport Supply Rd., Southport, NC 28461
Region: United States > North Carolina > North Carolina Coast > Southport
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Southport
Price range (per night): INR7,024 - 9,768
Hotel Class:2.5 star (2.5*)
Reservation Options:
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