When trying to change a reservation, not only was she unable but she was extremely nasty and rude. more

I stayed here for one night. I was traveling to Sneads Ferry with my elderly parents to visit relatives in the area. I booked a first floor room for my parents (106) and I stayed directly above them on the second floor (206). The rooms were very spacious and well-appointed and the front desk staff was very pleasant and helpful... more

We almost didn't book a room at Holiday Inn Express Sneads Ferry because of several negative reviews, but the location near the beach was appealing. The Inn is set back from a quiet road, and the entrance leads into a pleasant sitting room/dining room and then to the pool. I had made an error in making our reservation, and the... more

It's true! My family and I have been visiting this particular Holiday Inn Express since the first summer it opened. We even have a specific room we request, and often are lucky to receive. The staff is so kind, we feel as if we are visiting friends. The breakfast is delicious, and varied, so we are always pleased. Our room... more

Good: Large room, sweet staff, good lighting in the room, window opens for fresh air, about 40 min from Jacksonville and about 5 minutes from public access to the ocean at Topsail beach. TV and air conditioning worked well. Bad: There aren't any businesses nearby. The hotel is old. Decor may have been updated a few years ago, but in... more

This hotel is a lovely, stress-free alternative to staying in Jacksonville if you need to go to Camp LeJeune. It was very clean and quiet, considering the hotel was near full, and the restaurant recommendations for local establishments, which they gave me a map for, were quite good. The hotel is located about 20 minutes away from the base, and... more

I was sent to this area for work, and this was the best accomodation there. This holiday Inn Express lived up to all my previous experiences with the chain. The room was clean and comfortable, The service was pretty good, and the breakfast was halfway decent. I got a great night's sleep on the wonderful bedwith "triple sheeting" but I... more

The hotel staff at Snead's Ferry was wonderful!! Warm chocolate chip cookies at 4:00-The cleaning staff did a thorough job every day in the room. There was a breakfast food that appealed to all in my party and the staff always had fresh hot coffee any time we wanted some. All of the staff was accomodating and all had a... more

The Holiday Inn is a great value for beach goers. The hotel is clean, comfortable, and felt safe. The beds were exceptionally comfortable, and we got great sleep. Expect nice service at the front desk, but don't ask for restaurant recommendations. They suggested the Riverview Cafe. It was the worst food that I have EVER eaten in my life. The... more