This hotel is next to the Cleveland Mall and many eating places. It is right beside the main road so it is very easy to find. The hotel was very clean and the staff were super nice. The breakfast was wonderful. You can fix your own waffle, or have scrambled eggs, sausage, hash browns, muffins, bagels, juice, coffee and all... More

Hilton Honors program rates this as a category 1, the lowest rating. I can see why. It's not as nice or modern as their other properties. The breakfast area is too small and the poor person trying to keep it stocked was swamped by the number of guests. Beds and furniture were older. TV had static. But for only 7500... More

I had a very pleasant experience anytime I talked with staff. They were very helpful with directions and suggestions for dining out. My room was extremely clean with nice crisp linens and no issues with heat or air conditioning. Breakfast was a standard Hampton Inn deal. The hotel is right beside the mall which gives an opportunity to shop and... More

I had read some of the reviews prior to our travels, and we picked up the hotel coupon books at the rest areas, and they had a coupon in it, so we decided we would give the Hampton Inn a try. Glad we did, as check in was fast and the clerk was very, very friendly. He called within 15... More

I recently stayed here for 3 nights. I am a Hilton Honors Diamond member and stay in many Hampton Inns. The check in was great. The rooms are large and very clean. This Hampton exceeded my expectations. I would highly recommend this hotel to everyone. I would like to say thank you to Sue ( GM ) and her entire... More

I stayed at the Hampton Inn Shelby, NC last week. Service at check-in was fine, very nice staff, and as it was late they got me checked in quickly. Upon checking in I realized the heat function on the a/c unit didn't work. I contacted the front desk staff and they stated they could move me. It was late so... More

The service was great.Price reasonable the breakfast good. The door closers slam the doors.Everytime some would leave or come in their room bam goes the door. They need to fis this problem.Hard to sleep.

Pros: -continential breakfast(waffles and chocolate muffins yum) -very clean. -sense of safety with the locked doors and the main door locks up at night, so you must have a key to get in. Cons: -tiny beds (ive always slept on a twin bed and sleeping in a "double" bed here seemed ultra small) -2 floors: on the first floor theres... More

The staff was very nice and helpful, the room was nice, a BIG bathroom which I like. Just a few minor glitches - no handicap parking by the front entrance, no business center. Also at breakfast the orange juice and the waffles both tasted funny. Everything else was great. I would stay here again.