Martin is the most friendly of innkeepers, going as far as personally escorting us to our room. In the morning we were welcomed with a smile and given directions to excellent photographic venues. His dedication to his patrons is exceptional.
Hi TravelerGe3
Thank you so much for your very kind review. We do try very hard to make our visitors' experience of our lovely town a memorable one. The best way to do this is to be friendly & helpful without going over the top. It certainly helps when you have a genuine love of people as it makes the...
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Old fashion service resurrected? - or is Martin just part of the old school? Very pleasant nostalgic discovery (stayed here regularly 15 years ago). Like a great wine - better with age.
Hi Drunken Lizard,
You are quite correct I am old school & firmly believe in giving great customer service. It is my job to make people feel welcome at our motel & I try to treat others how I would like to be treated myself. I'm pleased that you appreciated it. Please don't leave it another 15 years until you...
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Walking distance to beach and exceptional eateries. Martin recommended Sails@robe for the best seafood, we went back for a second time. I still can't believe how immaculate the whole place is. The outside window sills, paths driveways were spotless. No sea or any views but if you're not just lounging around in your room, the extra premium for views is...
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Hi Bronwyn G
Thank you so much for your review of our motel. We do try very hard to maintain a high standard of cleanliness & maintenance & it certainly pays, especially when reviewers comment on it.
We vdo hope to see you again.
Kindest regards
Martin Stanley
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I have never experienced a more friendly and comprehensive welcome to a motel ever. Despite being a high season period (school holidays in Sth Aust.) Martin, the very friendly owner, a natural at this type of work, found the time to personally take myself and my wife to our room and explain the features of the accommodation inside and out....
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Hi Jennifer H
Thank you so much for such a great review! Both Trudy and I treat all of our guests how we would like to be treated when we have a holiday. It really isn't hard to be friendly & courteous to people. I think one of the problems we have in Australia is that there are too many...
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Everyone else has said everything so what more can I say. It is a great little place to spend some time. The rooms are clean and comfortable, the hosts are exceptionally friendly and helpful and it is a delightful town. We didn't spend much time here this time but would definately come back to stay here.
Hi TheGlassHouse
Thank you for your positive review of our motel. We really do try to have exceptionally clean rooms and this comes down to training of staff and of course in checking their work. We also try to make our guests feel at home. We do hope to see you again
Kindest regards
Martin Sttanley
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Husband and I back for our 3rd (or 4th?) stay on our regular ramble along the Limestone coast and again ended up staying an extra night thanks to Martin & Trudy's fantastic motel. We continue to marvel at how they can keep the place so clean - not only neat but simply not a speck. They must have some secret...
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Reviewed 9 November 2011
Hi luckyfishsoup,(Marianne & Samnang)
Thank you so much for your great review. It is always great to have guests return & you are no exception. Trudy & her housekeeping team do a great job in our rooms and we pride ourselves on the cleanliness of our rooms
We hope to see you both next trip back to Oz
Kindest regards....
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This motel is very well kept, clean, nice gardens and bbq area, free wifi is added bonus :), room was spacious, nice hd tv with inbuilt dvd player, everything in room was comfy from bed to the nice couch.. only little gripe I could have is I found the bathroom to be a lil cramped but thats just me... Great...
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Hi Mark
Thank you for your great review. You are correct in that the bathrooms of our Standard rooms are a little small but unfortunately wee are unable to do anything about that. Next time you come please give me a ring on 87682599 & I'll upgrade you to one of our rooms with a bigger bathroom
Kind regards
Martin...
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I imagine the Best Western Hotel group are delighted to have such excellent hosts as Martin and Trudy. It's a humble motel offering so much more than you would expect for the $160 per night. Everything you could need for a comfortable stay is there. The laundry facilities are just perfect if you're touring and need to freshen up some...
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Hi Grimrater
Thank you for your review of our property. You are right about the Ralph Fowler wines they are an excellent drop. We have set up our laundry for our guests with free washing liquid and only $1 to use the machines. If the weather is good there are clothes lines available to hang the washing in the sun....
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We found the welcome to be first class, and the units are cute and most comfortable.
Great choice of DVDs if you can't get out, the room had all you would want, and was quiet and v/clean.
It was not a problem getting the filtered rainwater for the kettle from under the car port, fresh and clean!
The advice on...
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Hi Footynut
Thank you for your great review. We do try hard to make all of our guests feel welcome and at home. We also think it's important to help our guests with advice for the rest of their journey. We hope to see you next time you're in Oz.
Cheers & kind regards
Martin Stanley
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The rooms are very clean, comfortable and quiet! Nice helpful staff! Good location, within walking distance to all the restaurants.
Hi ChristchurchKevin
Thank you for your review of our property and for staying with us. We do have arguably the best position in Robe with easy walking distance to all the restaurants and it's peaceful & quiet where we are. The furthest restaurant is only a seven minute walk which means that you can have a drink or two &...
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