We booked this hotel based on their website which claims to have "luxury" accomodations. The room they gave us was very , very small, the furniture was old and nothing like the pictures on the website, in fact it had a built in radio probably from the 1960's that didn't work of course, the bathroom was very long and narrow,...
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We are so sorry you had a bad experience here. There was one form of marketing that used the word "luxurious", but hasn't been used in quite a while. We now market ourselves as clean & comfortable. It is totally unacceptable to us to have any rooms not in a clean state and sometimes we don't know until the guest...
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