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Holiday Inn Crabtree


Hotel class 3.0 of 5
4100 Glenwood Ave., Raleigh, NC 27612
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Reviews you can trust

69% Do not recommend
3.0 of 5 stars 21 reviews
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[ Date ] [ Rating ]
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3 of 5 stars
Philadelphia
14 Sep 2009 | Trip type: Couples

Holiday Inn Crabtree I stayed in this hotel in September 2009 for a short weekend trip to Raleigh. I booked the hotel through an “opaque” travel website at a significant discount to the going rates online. I must admit that, when I first saw that I have received a Holiday Inn, I was a bit nervous. The overall brand has... more

Management response from
George Bleichert, General Manager

Thank you for the thorough review, we sincerely appreciate your business and taking the time to give such a concise review. Many happy future travels to you.

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3 of 5 stars
Atlanta
12 Jul 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

I travel to Raleigh 4 days a week from Atlanta and have stayed at ALOT of hotels. The staff here was nice the food was good but room 1214 looked nice great view but the first morning I woke up with 2 bite marks on my side thought nothing about it. The next morning 2 more and little small blood... more

Management response from
George Bleichert, General Manager

Thank you for the review I never received an email from you however after reading your review I did have the room thoroughly inspected and no bed bugs were found. Is it possible you picked them up from your other travels? Our rooms are regularly inspected and maintained by a major pest control company and we take this issue very...

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5 of 5 stars
Yark Pa
23 Jun 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

This hotel was a plesant suprise. I booked my room based on rate alone, and was doubting my decision after reading some of the reviews. That said, I was pleasantly suprised upon my , the hotel appears to have been recently updated. Phew! I haver other things to worry about! more

Management response from
George Bleichert, General Manager

Thank you for the kind review we appreciate having you.

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4 of 5 stars
Hamburg, Germany
8 Mar 2009 | Trip type: Couples
1/1 found this review helpful

I stayed there only for 1 night but it's very close the Raleigh/Durham airport and there is a large shopping Mall (Crabtree Valley) with good shops and many restaurants on the other side of the streets. The rooms were very clean and the beds were large (2 queen beds in a double room) with a variation of pillows (side sleeper,... more

Management response from
George Bleichert, General Manager

Thank you It was a pleasure having you stay with us

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5 of 5 stars
waltham, ma
18 Jan 2009 | Trip type: Couples
1/1 found this review helpful

I booked my trip through Priceline. I was pretty sceptical about staying here. The reviews everyone left TERRIFIED me to stay here but those reviews must have been before the renovations. I called priceline 2 times before I got to the hotel to try to cancel our reservation because the reviews truely did scare me. Anyways now on to our... more

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1 of 5 stars
NY
6 Jan 2009 | Trip type: Business
0/1 found this review helpful

I travel to the southeast regularly for business, I am actually there again now, but I have to convey my story from my stay at this hotel. I am a loyal Priority Club member, so I try to stick with Holiday Inn/Crowne Plaza hotels when I travel so I decided to try Crabtree. The rate that I got was way... more

Management response from
George Bleichert, General Manager

The hotel only recently March 2009 compleletly finished the renovation. We have new carpeting, wallpaper,tile bathroom flooring, sinks, granite marble tops, artwork, lighting and all new bedding. The hotel has also upgraded the internet service featuring the fastest complimentary wireless service available. Our customer satisfaction rating is at it's peak, guests are delighted with the changes.

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4 of 5 stars
Maryland
25 Jun 2008 | Trip type: Business, Family

Quite nervous to stay here after reading some of the reviews, but being a Priority Reward member w/ holiday Inn, wanted to make the deal work. First room on 3rd floor STUNK and carpet sopping wet by the A/C. Called the desk and they quickly changed us to another rm on the 4th floor which was just fine. Everything worked,... more

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2 of 5 stars
Houston
15 Jun 2008

Old, nasty hotel. Rooms are ok otherwise the rest of hotel smelled bad. 1 elevator servicing 12 floors. Shady neighborhood Got it through priceline for three night so I was stuck. They advertise it as 3 stars. NO WAY! more

terrible
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1 of 5 stars
Harriaburg
1 Jun 2008 | Trip type: Business
1/1 found this review helpful

I would never recommend this hotel to anyone. Rooms are aweful, bad smelling. Most of the things you will find broken.My booking was thru my job agency and it was for 2 weeks. No regrigerator, no microwave available. I asked for microwave, they said none available and waiting could be 2 weks. I am on special diet, i don't know... more

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1 of 5 stars
Tennessee
12 Mar 2008 | Trip type: Business, Couples

This is a very honest review that I am about to express!! My hotel was booked thru Hotwire so once you book you are stuck and there is no turning back. So I made the best out of it cause the name of the hotel I did not like alone. So I did homework and searched for reviews which all... more

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Holiday Inn Crabtree Also Known As

  • Crabtree Holiday Inn
  • Raleigh Holiday Inn
  • Holiday Inn Raleigh
Address: 4100 Glenwood Ave., Raleigh, NC 27612