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Americas Best Value Inn Crabtree Raleigh

2.0 of 5
3921 Arrow Drive, I-440 at Exit #7, Raleigh, NC 27612 (Formerly Windsor Inn Raleigh)
Hotel amenities
Ranked #38 of 79 hotels in Raleigh
3.5 of 5 stars 5 Reviews
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5 reviews from our community

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Date Rating
georgemichaelfan
Garner, North Carolina
1 review
5 of 5 stars Reviewed 6 February 2012

I really enjoyed my "stay-cation" at this hotel. The rooms are spotless, the staff was excellent, and whenever i needed anything, the staff were the first to help. Being close to Crabtree Mall was a real plus because it is within walking distance. I have never felt so safe in a hotel in my life, and I do A LOT... More

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Jewel H
Chicago, Illinois
1 review
4 of 5 stars Reviewed 25 September 2011

I found the accomodations quite satisfactory for the price. The room was small but clean with comfortable beds, a microwave and fidge. It obviously had been redecorated/ renovated. The lobby was clearly new. Free internet was also provided. We only partook of the breakfast on our last day. The waffles were surprisingly good. The only criticism I had was that... More

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Amish Patel, Manager at Americas Best Value Inn Crabtree Raleigh, responded to this review
14 October 2011

Dear JewelH, Thank you for taking the time to share a review about our hotel. I am pleased to hear that you enjoyed our recently renovated property. I apologize for the lack of towel quality you experienced during your stay. We look forward to seeing you again or at another one of our Americas Best Value Inns located across the... More

deckhandoug
Charlotte, North Carolina
Senior Contributor
41 reviews
46 helpful votes
1 of 5 stars Reviewed 7 November 2010
2
people found this review helpful

AVOID!!! Run down, scary place! A car was actually up on blocks in the parking lot of this hotel! Unsavory characters lurking about in the parking lot and on the grounds, I spent all night looking out the window to make sure my car wasn't being broken into. This hotel had to have the sorriest continental breakfast ever, no newspaper... More

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Amish Patel, General Manager at Americas Best Value Inn Crabtree Raleigh, responded to this review
12 November 2010

I would like to thank you for taking your time to post a review. Crabtree area hotels are probably one of the safest in the area. The vehicle parked in the lot was being worked on by a mechanic. I am sorry if that made you uncomfortable. For a mid scale segment we provide the best value in Raleigh. Our... More

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Jack0783
Hartford
1 review
1 of 5 stars Reviewed 29 October 2009

My trip was for business purposes. The only highlight was the free parking and wi-fi. The room looked clean, and although I requested a non-smoking room and the room had a non-smoking sign, there was an ashtray in the room with the scent of old cigarettes. I was not able to get a mini-fridge, microwave or iron as you need... More

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Amish Patel, GM at Americas Best Value Inn Crabtree Raleigh, responded to this review
2 March 2010

I am sorry to hear that your stay was not satisfactory. As you have mentioned our hotel did go through extensive renovation and I am glad to report that the renovation is completed and it is much more peacful and clean. Hotel has added several more amenity since your stay. All rooms now have Microfridge, alarm clock, hairdryers and more.... More

An Expedia Traveller
4 of 5 stars Reviewed 8 December 2010
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