We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 79 Raleigh hotels »

BEST WESTERN Raleigh Inn & Suites

3618 New Bern Avenue, Raleigh, NC 27610-1233
Hotel amenities
Special offer
Earn a $50 Gift Card
BEST WESTERN Raleigh Inn & Suites
Ranked #25 of 79 hotels in Raleigh
4.0 of 5 stars 26 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

26 reviews from our community

    Trip type
Traveller rating
    10
    6
    3
    5
    2
Date Rating
Winchester, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 25 April 2012
1
person found this review helpful

The good stuff:- Friendly staff Large quiet, comfortable room Breakfast selection good Handy for main road routes Not so good:- Pool needs good clean & constant inspection by staff as wet towels & more hanging around Fitness room equipment very old! Tired decor & cooking smells on our floor in corridor Would stay again but not for more than a... More

Was this review helpful? Yes
Bharat Desai, General Manager at BEST WESTERN Raleigh Inn & Suites, responded to this review
28 April 2012

Thank you for your feed back and we shall try to improvise and give beter service More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 April 2012

We stayed for 4 days recently and were pleased with the room and the affordable cost. The desk staff was quite helpful and friendly. The lobby did have a mild odor of Lestoil or some cleaning product which was rather unappealing. The room we had, one king bed suite was just fine. Quite large and clean and looks much like... More

Was this review helpful? Yes
Bharat Desai, General Manager at BEST WESTERN Raleigh Inn & Suites, responded to this review
19 April 2012

Thank you for the feed back.We appreciate your valuable business More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 March 2012 via mobile
1
person found this review helpful

This hotel was nice we stayed in the suite very spacious the pool could have been bigger but was nice very convient to the pavillion really enjoyed circus

Was this review helpful? Yes
Bharat Desai, General Manager at BEST WESTERN Raleigh Inn & Suites, responded to this review
12 March 2012

We appreciate your valuable time in sending the survey and thank you for the business. More

Olean, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 March 2012
1
person found this review helpful

Had a great experience reserving my room with the staff. I was able to check in early. The staff took a personal interest in my stay and they made me feel like a true guest. The room was "incredible" for the price. The breakfast was awesome. The customer service was 5 star.

Was this review helpful? Yes
Bharat Desai, General Manager at BEST WESTERN Raleigh Inn & Suites, responded to this review
7 March 2012

Thank you so much for your valuable time. More

Halifax
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 22 February 2012
1
person found this review helpful

I chose this hotel because it has an indoor pool and priced around $75. On arrival, I actually upgraded to a room will a whirlpool tub for $100. I was only there for I night, I went to the Canes game. Anyway I arrived around 4:00pm and thought I'd take a dip in the pool and then the whirlpool before... More

Was this review helpful? Yes
Bharat Desai, Manager at BEST WESTERN Raleigh Inn & Suites, responded to this review
24 February 2012

I apologise that there were problems during your stay.I assure you that your next stay will be upgraded and you have pleasant experience More

Conneaut Lake, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 25 January 2012

Had a great time visiting this interesting and educational city but found out just HOW nice it was when we stayed at this fine hotel and the staff went above and beyond to help us out in a dilemma of my own creation. Eva was immediately willing to do all she could to help us out and we cannot say... More

Was this review helpful? Yes
See 6 more reviews by Tricia D for Raleigh
Virginia Beach
1 review
5 of 5 stars Reviewed 22 January 2012

Accommodations surpassed my expectations for the price...Staff was courteous, friendly and professional..would highly recommend this hotel. Spacious, Clean, Comfortable and Affordable.

Was this review helpful? Yes
Top Contributor
78 reviews 78 reviews
Reviews in 39 cities Reviews in 39 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 16 January 2012

Best Westerns can be inconsistent as a brand, but this property is quite nice. Snagged a two-queen room for only $78 (including tax).

Was this review helpful? Yes
See 5 more reviews by dstclair for Raleigh
Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 7 January 2012

The services and cleanliness of the rooms were very good. The staff was very friendly. The location of the hotel was located in an easy access to Raleigh I-440 and located in access of several food services. The rooms were very spacious. I would stay here again if I was in the area.

Was this review helpful? Yes
Alexandria VA
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 2 January 2012

Our high school wrestling team stayed overnight at this hotel. The rooms were very clean and the service was wonderful. Nikki, the manager, went over and above in customer service. I highly recommend this hotel and would definitely stay there again if we are in the area.

Was this review helpful? Yes

Travellers who viewed BEST WESTERN Raleigh Inn & Suites also viewed

Red Roof Inn Raleigh Downtown NCSU
4 of 5 stars 42 Reviews
Raleigh, NC
Show Prices ABS:HotelCheckRates-d225193?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Candlewood Suites Raleigh - Crabtree
4.5 of 5 stars 109 Reviews
Raleigh, NC
Show Prices ABS:HotelCheckRates-d225190?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek
Show Prices ABS:HotelCheckRates-d1803632?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 79 hotels in Raleigh, ranked by popularity »

Been to BEST WESTERN Raleigh Inn & Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN Raleigh Inn & Suites

  • Best Western Raleigh
  • Raleigh Best Western
Address: 3618 New Bern Avenue, Raleigh, NC 27610-1233
Price range (per night):* INR4,194 - 4,921

Owners: What's your side of the story?

If you own or manage BEST WESTERN Raleigh Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN Raleigh Inn & Suites
Show the lowest price for this hotel (from our partners)
Show Prices