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Holiday Inn Brownstone - Raleigh DT


Hotel class 3.0 of 5
1707 Hillsborough Street, Raleigh, NC 27605
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Reviews you can trust

51% Recommend
3.5 of 5 stars 34 reviews
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All (34)
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[ Date ] [ Rating ]
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5 of 5 stars
GoldenCarter
6 Nov 2009 | Trip type: Business

I have used the Brownstone for several years for both personal and work. The staff always goes out of their way to greet me and find solutions to any issues that might arise. I feel like a valued customer, they always follow up after a conference to discuss feedback. During the many years I have been using the Brownstone Hotel,... more

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5 of 5 stars
raleigh, nc
6 Nov 2009 | Trip type: Business

The hotel, staff and facilities were above and beyond any guest's expectations. All of our needs were met immediately upon request, the food ws delicious and the stay was a very memorable and highly enjoyable one. I would recommend this hotel to anyone for business or pleasure. I did not encounter any unpleasantness at this hotel at all. We plan... more

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5 of 5 stars
NC
5 Nov 2009 | Trip type: Business

This hotel is right next to NC State University and close to restaurants and nightlife in the area. This is the location we always stay and where I recommend to others as well. more

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4 of 5 stars
Pittsburgh
19 Oct 2009

We had a group of over 50 people who stayed at the Brownstone during our trip to Raliegh for a football game.The staff at the hotel treated us very nice and our rooms were clean with very nice linens and towels.We would stay here again in the future.The cost of the room was well in line with the quality of... more

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5 of 5 stars
Clayton
15 Oct 2009

We used the Brownstone for my wedding reception. We also booked rooms for out of town guests to stay in. The staff was great and extremely friendly. The food was wonderful and everyone raved about how great it was! The room we used for the reception was big and accommodated our guest list of 300 people! more

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1 of 5 stars
Caribbean
2 Sep 2009 | Trip type: Business
0/2 found this review helpful

Please forgive the length of this review but you should read this if you are planning to stay at the brownstone. I have read some of the views that have been posted and I can genuinely say that I have experienced some aspect of each. My husband went to Raleigh for business so we stayed at the brownstone due to... more

Management response from
Brian Brooks, Manager

I was VERY concerned when I read this review and I have attempted to contact fellow_advisor with no response to offer my apologies, and to find out some more information regarding this review, because so many things she mentions are not accurate. I would simply like to point out several features of our property which are fact and which conflict...

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1 of 5 stars
Kailua, HI
28 Aug 2009 | Trip type: Business
0/2 found this review helpful

This hotel was just not in good condition. It was very dated and the rooms felt like they were unclean. Old bedding, drapes and furniture. It looked like it hasn't been updated for a long time. There was a lot of noise in the halls, it sounded like someone was getting ice from the ice machine all night long. On... more

Management response from
Brian Brooks, Manager

I wanted to take a second to update everyone on some improvements we've made in the last 60 days(10/09) as I think its important that everyone have a clear picture of what to expect here: -All new carpeting in the guestrooms -All new linens, comforters and towels -A brand new tankless boiler for the hotel that should never run out...

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5 of 5 stars
Springfield, Mass.
22 Aug 2009 | Trip type: Couples

This was our 3rd stay, flew in from out of state. Checkin was excellent, held packages for arrival and suitcase for departure. Room was clean all three times, plenty of towels, basic bathroom with large bath/shower and hot water. Hallways are carpeted and remind one of older hotel, but a hallway is just a place to walk, not sleep. Ice... more

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1 of 5 stars
coinjock,nc
9 Jun 2009 | Trip type: Couples
0/2 found this review helpful

The hotel is convieniently located to NC State Univ. but the rooms are dated and good luck if you need to talk to anybody about a problem.t more

Management response from
Brian Brooks, Manager

I felt the need to reply to the service issue this guest brought up, because I truly do not feel it is an accurate depiction of what guests can expect at our property. In fact, each month, all of the Priority Club members that have stayed with us are sent a survey regarding our property and the guest service they...

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3 of 5 stars
Charlotte, North Carolina
5 May 2009 | Trip type: Friends getaway
0/1 found this review helpful

This hotel near NC State University is a bit dated. It's layout is odd, with the lobby in a front building and the rooms in a rear building. The elevator is cramped and slow. The rooms are smallish, but not uncomfortable. They advertise Tempur-Pedic beds in their rooms, but be aware that if you try this hotel for this reason,... more

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Holiday Inn Brownstone - Raleigh DT Also Known As

  • Holiday Inn Brownstone
  • Holiday Inn Raleigh
  • Raleigh Holiday Inn
Address: 1707 Hillsborough Street, Raleigh, NC 27605
Hotels in Raleigh Holiday Inn Brownstone - Raleigh DT
3.5/5.0
34