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Four Points by Sheraton Charlotte - Pineville

3.0 of 5
9705 Leitner Drive, Pineville, NC 28134
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Four Points by Sheraton Charlotte - Pineville
Ranked #1 of 6 hotels in Pineville
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70 reviews from our community

    Trip type
Traveller rating
    36
    18
    11
    4
    1
Date Rating
Sacramento
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013 NEW

It's no fun when you have to deal with flight delays due to unforseen circumstances. Especially when you have to worry about missing your connecting flight, not arriving at your destination in time, having to contact your hotel to let them know you'd be checking in late, etc. The staff at this hotel could have made my trip a lot... More

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Tammy H, General Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review
20 May 2013

Hi Syrah N, Thank you for taking the time to give us such a pleasant review of your stay at our hotel. Your feedback is very important in maintaining a standard for staff to follow in order to give memorable service to all guests. We are pleased to hear after a long day of travel your were serviced well by... More

Florence, South Carolina
1 review
5 of 5 stars Reviewed 12 May 2013

I normally stay with Marriott hotels but they didn't have my room type available upon my arrival. The staff at the front desk was excellent and my room made me feel like i was at home. Thanks four points, you now have a return customer.

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Review collected in partnership with this hotel

Tammy H, General Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review
14 May 2013

Hi Corey T, We are pleased to hear that you enjoyed your stay at our hotel. Your feedback is always welcomed and needed to improve customer service and maintain our high standard of quality. We look forward to your next visit to our hotel and feel free to contact us directly for your lodging needs. We offer a loyalty program... More

Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed 6 May 2013

I have stayed at many hotels and I have to say that this is one of the best values around. I almost didn't book the room because the price was so cheap that I figured something major must be wrong here, but was I pleasantly surprised. Free Wi-fi, fridge, microwave, local calls and large room make this place an excellent... More

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Tammy H, General Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review
8 May 2013

Hi Yachtbumz, The Four Points by Sheraton would like to thank you for your kind words and feedback about your stay at our hotel. We strive to make sure each guest has a memorable experience and enjoy their time with us. We are pleased to hear that you were happy with our amenities and the price you paid. We thank... More

Orangeburg, South Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 25 April 2013

The room was good but very disappointed by the staff. My family went as a group. The person that made the reservations held the rooms with her card until each party arrived. Everything ended up being charged to her card even when they hadour card number too. We weren't sure who was charged what until we got our statements. When... More

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Tammy H, General Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review
3 May 2013

Hi sabgamecock, The Four Points by Sheraton would like to thank you for taking the time to give us feedback about your experience at our hotel. We strive to make sure that all guests have a wonderful experience and take feedback such as yours into consideration when training our staff to get better. We thank you for choosing our hotel... More

Columbus, Ohio
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 22 April 2013

My husband and I had to make a quick trip to Florida and we decided that Charlotte, NC was a good half way point for stopping and staying the night. We were only at this hotel for a few short hours. Here are the pros and cons from our experience: Pros: `friendly staff `clean room (no b. bugs) `spacious room... More

Was this review helpful? Yes 1
Tammy H, General Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review
25 April 2013

Hi chops1971, On behalf of the staff here at Four Points by Sheraton we would like to thank you for staying with us and taking the time to give us positive feedback. We strive to make each guest feel at home and comfortable during their stay and we are pleased to hear you enjoyed your room and amenities we offer.... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 April 2013

We stayed one night on the way to Florida. The staff was welcoming and friendly. Our room was clean, comfortable, and quiet. There is a large mall and tons of restaurants nearby. Everything was very convenient. We ate breakfast at the hotel the next morning. It was only $5 and worth it....eggs, waffles, bacon, cereals, yogurt, juice, and hot coffee.... More

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Tammy H, General Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review
12 April 2013

Hi GMMK, We really do appreciate the kind words about your stay at Four Points by Sheraton in Pineville. Your comments and feedback is what energizes our staff and management to continue to give excellent service and strive to get better. Our hotel is always thinking of ways to get guest involved in the overall experience so we are glad... More

Arlington, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 April 2013

Stayed here for two nights for family business. A newly remodeled site. Everything seems freshly done. Rooms were immaculate. Lobby and hallways very nice. Service was very professional. Only downside was for me, the walls seemed thin. I had an adjoining room and the sound traveled through way too easily. The folks next door were mercifully quiet, but if they... More

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Tammy H, General Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review
12 April 2013

Hi Vacrew, The Four Points by Sheraton Pineville would like to thank you for taking the time to give us kind words about your stay. We take great pride in our facility and overall staff customer service in order to bring a great experience to our guests. With your feedback we will continue to learn and get better and develop... More

Ithaca, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 8 April 2013

nice surprise when driving south. very helpful staff. lovely staff at morning buffet. large rooms. could use a little fixing up-maybe we stayed in an older room. breakfast buffet had a nice selection of food. something for everyone.

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Tammy H, General Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review
12 April 2013

Hi LoveNYFingerlakes, We are excited that your stay down in Charlotte/Pineville was a good experience. Your feedback about your stay is important for our overall success because it details what you liked about our hotel and areas we can improve on in the future. Our staff takes great pride in providing excellent customer service and we are happy you felt... More

Elizabeth, Indiana
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 30 March 2013

We were pleasantly surprised by the size of our room as well as by this property's location. We got in late, after a full day of driving, and were tired and hungry. There are many restaurants within less than a half mile of the hotel. The bed was very good--firm, yet comfortable. We are very close to a mall, so... More

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Tammy H, General Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review
3 April 2013

Hi REC_23_12, The Four Points by Sheraton Pineville would like to thank you for choosing our hotel for your lodging needs. In our efforts to find out what our guests look for and really need it's refreshing to hear that we are on the right track. The Starwood company and our hotel are highly driven to become environmentally friendly which... More

Surf City, North Carolina
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 March 2013

This is a great hotel. The beds are very comfortable and the rooms are clean. We spent some time in the bar area and had really friendly service. Breakfast bar in the morning is $5 will a good assortment of breakfast food to choose from.

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Tammy H, General Manager at Four Points by Sheraton Charlotte - Pineville, responded to this review
1 April 2013

Hi cbbeachbabe, The Four Points by Sheraton Pineville would like to thank you for choosing our hotel for your lodging needs. We are delighted to hear our amenities helped your stay to be more comfortable especially our $5 breakfast. We will continue to train and staff people who only want the best for our guests and will provide the highest... More

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Additional Information about Four Points by Sheraton Charlotte - Pineville

Also Known As:
4 Points By Sheraton Charlotte - Pineville
Four Points By Sheraton Charlotte - Pineville Hotel Pineville
Four Points By Sheraton Charlotte - Pineville Hotel
Best Western Pineville
Pineville Best Western
Address: 9705 Leitner Drive, Pineville, NC 28134
Phone Number:
Region: United States > North Carolina > Pineville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Pineville
Price range (per night): INR5,393 - 8,034
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Four Points Charlotte-Pineville hotel is located in the heart of South Charlotte, we're convenient to the area's stunning array of endless restaurants, shopping choices, and business facilities. ... more   less 
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