We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton New Bern Hotel, New Bern

All 10 New Bern hotels »
All 10 New Bern hotels

DoubleTree by Hilton New Bern

3.5 of 5
100 Middle Street, New Bern, NC 28560 (Formerly Hilton New Bern/Riverfront )
Hotel deals
Hotel website
Hotel amenities
Special Offer
AAA Member Discount
DoubleTree by Hilton New Bern
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Travelocity Priceline.com
53%
Ranked #8 of 10 hotels in New Bern
3.5 of 5 stars 192 Reviews
88 traveller photos
Write a Review

192 reviews from our community

Traveller rating
    39
    60
    46
    26
    21
See reviews for
Families
35
 
Couples
60
 
Solo
10
 
Business
57
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Atlantic City, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“REVOVATIONS NEEDED!”
3 of 5 stars Reviewed 22 May 2013 NEW

Numerous complaints could be overheard from guests checking-in upon our arrival. Seems AC, TV's & some electric service was on the fritz. We arrived in our room and found that indeed the TV did not work & we did not have the advertised small refrigerator. We subsequently moved to another water view room but it's evident that this property needs... More

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton New Bern, responded to this review
24 May 2013

Thank you for your recent stay and for taking the time to review our property. I apologize for the inconvenience you faced during your stay with the stairwells being locked, your TV programming and your lack of a refrigerator. We are just about to begin our renovations and high on our priority list is our guest rooms, we hope to... More

Youngsville, United States
1 review
“Nice location. Hotel & rooms need some work”
2 of 5 stars Reviewed 21 May 2013 NEW

Multiple chips in bathtub. Hallway carpet needs replacing. Loud music/pool party till 10pm at night. Had to call again at 10:30 and they said they would turn the "jukebox" down. Parking is terrible. People doubleparked and parking where there weren't official parking lot spots. Nice location with great view of pier and lots of nice boats.

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton New Bern, responded to this review
22 May 2013

I wanted to take a moment and thank you for your recent stay and for taking the time to review our property. I apologize for the issues you faced during your stay and have brought them to the attention of our General Manager, Chief of Engineering and our Food & Beverage Manager so each of these items can be looked... More

Travellers are raving about these New Bern hotels

Hanna House
Hanna House
5 of 5 stars
Show Prices ABS:HotelCheckRates-d777006?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Broad Creek Guest Quarters Resort
Broad Creek Guest Quarters Resort
5 of 5 stars
Raleigh,NC
Top Contributor
66 reviews 66 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
128 helpful votes 128 helpful votes
“Great location, Great Staff, inattention to details detract”
4 of 5 stars Reviewed 20 May 2013 NEW

(This rating of 4 is for a mid-level hotel like DoubleTree not to be confused w/ 4 Star Hotel) Location is superb. Right on the river overlooking marina. Great looking hotel. Secure area around hotel and within. Staff was great. Room was nice (5th floor w/ balcony, though no furniture on balcony, so just to stand and look at river/marina)... More

Was this review helpful? Yes
See 3 more reviews by cd1123 for New Bern
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton New Bern, responded to this review
22 May 2013

I am happy to know that we were able to Create A Rewarding Experience for you during your visit here in New Bern. As a HHonors member we also very much appreciate your loyalty to the brand. Breakfast is included for our Gold & Diamond HHonors members if you are of one of those tiers, contact me directly and we... More

Cuba,N.Y.
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Pleasant Surprise”
5 of 5 stars Reviewed 17 May 2013

We were traveling to Florida, trying to avoid I-95, so detoured to New Bern, N.C.. My only regret is that we didn't get there sooner to enjoy the patio and watch the sunset. New Bern is a small city located at the confluence of the Neuse and Trent rivers. The Doubletree is situated on the water with a lovely view... More

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton New Bern, responded to this review
22 May 2013

I am so happy to know that we are your go-to location in your efforts to avoid I-95 and that you enjoyed all New Bern has offer such as our spectacular location. I will make sure I share with the Executive Chef that you enjoyed your dining experiences. I hope we have the pleasure of you staying with us again... More

florida
Top Contributor
84 reviews 84 reviews
11 hotel reviews
Reviews in 40 cities Reviews in 40 cities
37 helpful votes 37 helpful votes
“Great Hotel”
5 of 5 stars Reviewed 16 May 2013

Enjoyed staying at the Double Tree in New Bern the other night. The view of the river and marina was great. The room was large and comfortable. The staff were very accomodating. Very convenient to all the sights in New Bern.

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton New Bern, responded to this review
22 May 2013

I am so happy to know that the DoubleTree by Hilton New Bern - Riverfront was able to Create A Rewarding Experience for you during your visit. I hope we have the pleasure of you staying with us again. Thank you and have a wonderful day! More

Springfield, Virginia
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
“Great location, otherwise average”
3 of 5 stars Reviewed 14 May 2013

My wife and I stayed here for a wedding. We had a suite on the 4th floor of the older building, which is attached to the main building by a covered walk. This will throw you off on check-in, so go to the front desk first to see which building you are in before you unloaed your bags...otherwiese, you'll be... More

Was this review helpful? Yes 1
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton New Bern, responded to this review
22 May 2013

I am happy to know that you enjoyed your stay here in New Bern, it is such a lovely little town and offers many little nuances to enjoy. The riverviews we have here are spectacular to say the least! I hope we have the pleasure of you staying with us again in the future. Thank you and have a wonderful... More

Charlotte, North Carolina, United States
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Nice for Business”
4 of 5 stars Reviewed 11 May 2013

I always stay here when I came to the New Bern area. I am a Hilton diamond so I always get two free drink tickets and free breakfast. The rooms are normal, bed is comfortable, bathroom is very small and bathtubs are always rusting. Good thing I am short b/c the ceilings in the tub are very low. Nice Sunrise... More

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton New Bern, responded to this review
21 May 2013

I wanted to take a moment and thank you for your recent stay and for taking the time to review your visit. Thank you also for being a Diamond HHonors member and your loyalty to the brand. We are just about to begin our renovations and high on our priority list is our guest rooms, we hope to have them... More

A TripAdvisor Member
“Our Last Resort”
3 of 5 stars Reviewed 8 May 2013

Could have been nicer accommodations for the price, too much, but there weren't any rooms left in the area, we were at their mercy. No complimentary breakfast for a $200/ night room?? I expected better from Double Tree, better service, better food, more than 1 bell-hop & cart.

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton New Bern, responded to this review
21 May 2013

Thank you for your recent stay and for taking the time to review the property. I apologize that we were not able to Create A Rewarding Experience for you during your visit and I have brought this to the attention of our General Manager and Department Heads so that we look into each of these items. Thank you and have... More

Hope Mills, North Carolina
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Not much change from when it was a sheraton”
3 of 5 stars Reviewed 28 April 2013 via mobile

Expected an upgrade from Sheraton but no change. Rooms look the same. King rooms were small compared to most other hotels. Bathrooms need upgrades. Tub has rust in it. Will stay elsewhere next time. Live jazz on the weekends was a plus and was nice to relax outside and unwind.

Was this review helpful? Yes
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton New Bern, responded to this review
21 May 2013

Thank you for taking the time to review your stay with us. I also wanted to let you know we are just about to begin our renovations and high on our priority list are our guest rooms. I am happy to know you enjoyed the jazz on the deck. We expect to have our renovations completed within the next 8-10... More

Greenville, North Carolina, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Great Room and Staff”
4 of 5 stars Reviewed 24 April 2013

Stayed at this hotel for the weekend for a wedding. We had to stay in a double queen room, because that was all that was available. To be honest, I think my wife just wanted to sleep apart for a few nights :) The check-in was easy and the staff was very accommodating--loved the free cookies. Our room had a... More

Was this review helpful? Yes 1
DianeJSchmitt, Guest Relations Manager at DoubleTree by Hilton New Bern, responded to this review
21 May 2013

I am so happy to know that you enjoyed your stay with us here in New Bern. I will make sure our Chief of Engineering is aware of the door issue and we will have that looked into immediately. I have also mentioned to our Food & Beverage Manager that all of our staff needs to be informing guests that... More

 
 
DoubleTree by Hilton New Bern
DoubleTree by Hilton New Bern
3.5 of 5 stars 192 reviews
Check-in Check-in Check-out Check-out
 
BEST WESTERN PLUS Riverside Inn & Suites
Great value on a similar hotel
BEST WESTERN PLUS Riverside Inn & Suites  
New Bern, North Carolina Coast
4.5 of 5 stars 71 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in New Bern
Good for business
Holiday Inn Express New Bern
Holiday Inn Express New Bern 4.0 of 5 stars 42 reviews
Show Prices ABS:HotelCheckRates-d99998?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these New Bern hotels
Comfort Suites Riverfront Park
Comfort Suites Riverfront Park 4.5 of 5 stars 88 reviews
BEST WESTERN PLUS Riverside Inn & Suites
BEST WESTERN PLUS Riverside Inn ... 4.5 of 5 stars 71 reviews
SpringHill Suites by Marriott New Bern
SpringHill Suites by Marriott Ne... 4.5 of 5 stars 70 reviews
Hampton Inn New Bern
Hampton Inn New Bern 4.0 of 5 stars 62 reviews
Show Prices ABS:HotelCheckRates-d100003?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1950053?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1236208?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d100001?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 10 hotels in New Bern, ranked by popularity

Been to DoubleTree by Hilton New Bern? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about DoubleTree by Hilton New Bern

Also Known As:
Hilton New Bern/Riverfront Hotel
Hilton New Bern/Riverfront Hotel New Bern
Hilton New Bern
Sheraton New Bern
New Bern Sheraton
Address: 100 Middle Street, New Bern, NC 28560 (Formerly Hilton New Bern/Riverfront )
Phone Number:
Region: United States > North Carolina > North Carolina Coast > New Bern
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 hotels in New Bern
Price range (per night): ₹ 6,251 - 9,711
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hilton New Bern / Riverfront is conveniently located in the heart of the downtown Historic District with beautiful views of both the Neuse and Trent Rivers. We are just minutes away from the area's premiere shopping, restaurants, and attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Olotels, Booking.com, Agoda, Hilton Hotels, Venere, Tingo, HotelsClick and Hotels.com so you can book your DoubleTree by Hilton New Bern reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton New Bern, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing

Related hotels...

Browse nearby

Hotels (10) | Restaurants (67) | Places to visit (18)
DoubleTree by Hilton New Bern
100 Middle Street
New Bern, NC 28560
Get Directions
What's Nearby:
Click map pins for more information.
Interactive map

Explore New Bern

Free Guide to New Bern
Get your guide to the top local hotels, restaurants and things to do
Christoph's Patio Inn Suite Bathroom Pool Bathroom
DoubleTree by Hilton New Bern Photos (88 traveller photos)

Hotels around New Bern

Explore the world
Hotels
Travel Destinations
DoubleTree by Hilton New Bern
See the lowest price*
Check-in Check-in Check-out Check-out
Show Prices