My family stayed at this hotel for an overnight get-away over New Year. We generally like Springhill as it's inexpensive and provides a good size room for our 4 person family. Here is what we experienced: Check-in: Fast and efficient, the front desk staff was friendly and engaged Room: Clean, comfortable with a comfortable mattress, plenty of pillows and extra... More

I had to book a last minute trip to New Bern and decided to stay at the Spring Hill Suites by Marriott. The hotel was very comfortable. In addition to the normal hotel room stuff the room had two double queens, a flat screen tv, love seat and chair, desk, refrigerator, and microwave. The room was very clean and always... More

Location great, breakfast superb, wi-fi not so great. More

Stayed for a business trip, just a couple nights. Hotel is everything you would expect from a hotel of this type. It's relatively new and still in great shape. All the fitness equipment and TVs were in good condition. The room was nicely appointed for extended stay with refrigerator and microwave. Only criticism was the internet connection--exceptionally slow (especially during... More

The staff is "indifferent" to your patronage. I stay many Marriott properties each year, and I would not recommend this property. The physical attributes of the property are fine, but the staff is not helpful. By way of example, the staff did not have a list of nearby restaurants to recommend. When I asked for a recommendation, the desk staff... More

We stayed at the SpringHill Suites for 4 nights. We were attending a conference at the convention center in downtown New Bern, and it was a very short drive. Check in was quick (after the attendant stopped chatting with her friend) and the room type and location were exactly as requested. The room was spacious, although it had the dreaded... More

Left a Holiday Inn in Kinston to stay at this hotel! What a pleasant surprise! You cannot even to begin to compare the two! This hotel is spotless! The room was spacious, with two queen beds, a sofa sleeper and desk in the sitting area, as well as a fridge and microwave. The breakfast was amazing, with many choices, and... More

Great customer service, easiest and quickest check-in ever! Very clean facility. Lots of choices for breakfast. Definitely will stay here again! More

My 9-year-old granddaughter and I stayed here while visiting Tryon Palace, a must-see for all visitors. I was a bit concerned that I thought the property was on the outskirts of New Bern but I drove to the Palace with one turn and less than ten minutes. Our king room with sofa bed was spacious and spotless, the breakfast room... More