I do not have a complaint about any staff. Everyone was extremely nice and courteous. I travel for business and rely on connectivity. Their wi-fi was extremely sluggish for the duration of my stay. They did not have an alternate source. The bed was also very hard and uncomfortable...I have never had such an uncomfortable sleep. If you like a... More

Booked for six nights during a visit with relatives based on location. This was by far the worst Hilton\Hampton I have ever stayed at. Poor clientele, poor staff, wifi barely functioned. Worst of all the bed was horrible - could feel the springs in the mattress. Barely slept all night. Left after one night!

The person checking me in was so friendly. I needed an Apple store since I messed up my phone. She looked it up and gave me the address and I was on my way to get that fixed and off to dinner. The room looked like it needed to be updated. The bed comfortable but the comforter was very lumpy.... More

I travel about 80% to 85% of the time, usually 2 or 3 days the weeks I do. I'm a Hilton Diamond member and mainly stay at Hampton Inns so I have a good base to judge my experience at The hampton Inn Raleigh Durham Airport from my stay on January 25, 2012. Overall it was disappointing and below Hampton... More

I needed a hotel near the RDU airport for one night. This is an older property, not up to the new Hampton Inn & Suites standards. It served the purpose but was pretty expensive for the quality of accomodations.

The staff is very accomodateing and helpful, but if you are looking for a quiet night's sleep, you should look elsewhere. Airplanes and jets fly directly over the hotel past midnight, and the houskeeping staff slams doors, shouts up and down the hallways and runs vacumm cleaners starting at about 7am. Sound insulation was not high on the construction standards... More

Poor check in ==> Despite being a Hilton Honors member - Diamond Level no less - a clean room was not ready at 4p when I arrived. Took an extra 10-15 minutes to get one ready. Staff wasn't particularly sympathetic. Inadequate parking ==> Upon returning from dinner in Raleigh there were ZERO parking places left in the lot. Had to... More

We stay at Hampton's usually. This place is standard; and a little tired. Am tempted to try the HI Express, next door, next time But free airport parking at Hampton is pretty sweet.

This place is horrible, my lousy travel agent booked me at this one instead of the Inn & Suites at Briarcreek. Though recently renovated, this property is garbage, the whole floor is non smoking but smells like the fiercest ashtray. Hilton needs to get on their business and kick this dump out of the GDS. Forget that, how can the... More