I too found Peter to be very helpful. All of the staff that we came in contact with we're very courteous. We just checked out and have already recommended this hotel to other family members.

Stayed here twice in the Fall of 2011 for business (September and November). Thought things might improve the second stay......It was still a "No stay here again hotel". First trip, I asked for a room with no connecting door and they placed me in a room with a connecting door but promised me that nobody would be in the room... More

I checked in during the week when they weren't busy. Peter at the front desk was very friendly and helpful. My room was great! Upon checking out, I noticed that the staff was very professional in every way. To me this makes a big difference. I will definitely stay there again.

We are planning to travel through Morganton tomorrow and decided that would be our stopping point for the night, so I called to make a reservation at this Comfort Inn & Suites (without checking Trip Advisor- - big mistake!). The guy making reservations seemed helpful until I asked for a confirmation#. Then he got all snappy like I had asked... More

This place is ridiculous! Angel is suppose to be the GM. I had a wedding and had my guest stay at this hotel. My account was charged even though all of my rooms where either canceled or paid for. After numerous phone calls and emails Angel agreed to credit me back. Two months later still no credit to my credit... More

BEWARE OF THIS PLACE-we arrived back after supper and found an employee in our room going through our luggage. And yes, things were missing. The whole place reeks of stale cigarette smoke. at night, there are people just hanging out in front of the hotel and they are not what you want to see at a place where you are... More

The previous review is quite correct. It took me 30 minutes - for Mr. Patel (Bob) to check me in on a Tuesday afternoon, with no other guests there. And to top if off, after I turned on the air, 30-minutes later, it was still warm. I asked for another room. Same thing. I complained to "Bob" about it, and... More

I can not believe the way i was treated by the night person at this hotel !!!!!first of all she was asleep on the couch in the lobby.Second of all after 10 minutes or so trying to get in she did not say anything to me .....no greeting no anything just stared at me like"what do you want" .Wow this... More

Fantastic staff, great value, the best hotel you will find in Burke or the surrounding counties. Breakfast was good, fresh and a good variety, especially the waffles.