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Courtyard by Marriott Charlotte Matthews

3.0 of 5
11425 East Independence Blvd, Matthews, NC 28106
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Ranked #6 of 13 hotels in Matthews
3.5 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
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Date Rating
D8taSlay3r
Georgia
Contributor
11 reviews
10 helpful votes
3 of 5 stars Reviewed 27 January 2012

This Courtyard hasn't had the new remodeling in the lobby that many Courtyards have gone through to make more of a lounge/bar area. That is not to say the property appears old. My room was nicely furnished in the current style of other Courtyards I have stayed at. One thing that I consistently see though is hotel staff not doing... More

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PatricksMom
Oregon
Contributor
16 reviews
2 helpful votes
3 of 5 stars Reviewed 25 January 2012

My rating is average, meaning average for Courtyard Marriott - meaning pleasant, clean, predictable, fine for a business or ordinary travel stay, and overall good value. We visited (husband and I with cousins) on a family trip. We were very comfortable in the room, good bed, nice linens, a sofa and easy internet connection, which - as I recall -... More

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LizzPortsmouth
Portsmouth, VA
1 review
1 of 5 stars Reviewed 18 January 2012

First of all if you have a mold allergy avoid this hotel. I am still having an allergic reaction while trying to work in Charlotte today. The young man who checked me in at the Courtyard was very pleasant. My room was another story...aside from the mold, I did not have a remote control for my TV which I did... More

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DnA4Ever
Palm Harbor, Florida
Senior Contributor
40 reviews
12 helpful votes
4 of 5 stars Reviewed 7 January 2012

This hotel is pretty much what you would expect from a Courtyard. It was a touch on the upscale side. The staff was helpful and efficient. The hotel was clean, as was my room. I also had a pleasant view overlooking the pool area. Sometimes, this can be an issue, but in this case, it stayed pretty quiet. One drawback... More

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Shoney75
Midlothian, Virginia
Contributor
11 reviews
2 helpful votes
5 of 5 stars Reviewed 28 November 2011

Great hotel...clean and we booked a special online that included free breakfast for adults and my kids ate free. I only wish they had an indoor pool. Very convenient location. More

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Katie Register, Manager at Courtyard by Marriott Charlotte Matthews, responded to this review
14 December 2011

Thanks so much for taking the time to provide feedback. We hope to see you in the near future. Happy Holidays! More

bridthetraveller
Dublin
Top Contributor
50 reviews
17 helpful votes
5 of 5 stars Reviewed 11 November 2011

Stayed one night after flying from dublin to charlotte. It is about 15 minute drive from the airport. Very helpful staff it was about 8 pm on a Saturday night we just wanted something quick to eat before sleeping. I offered to buy some yogurts from their breakfast fridge but was given them free of charge. Nice gesture and would... More

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Katie Register, Manager at Courtyard by Marriott Charlotte Matthews, responded to this review
14 December 2011

Thank you very much for your kind words. We try to go above and beyond for our guests. We are glad we could help! More

susanlevit
Senior Reviewer
8 reviews
1 helpful vote
4 of 5 stars Reviewed 4 October 2011

I stayed here twice for business just this past August and September, and really enjoyed my stay. The staff couldn't have been nicer and more helpful. The rooms were clean; and while the breakfast was not free, it was reasonably priced and quite varied. And there's free wi-fi! Would definitely come back again if I was in the area. More

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whalewatchergirl
Atlanta
Contributor
20 reviews
25 helpful votes
5 of 5 stars Reviewed 2 October 2011

This is about the third time my husband and I have stayed at this hotel. They never fail to exceed expectations. Very clean, friendly staff - well managed - you can just tell. Don't hesitate to stay at this hotel. I've stayed a minimum of three times and it has been great every time. You might ask for a room... More

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Katie Register, Manager at Courtyard by Marriott Charlotte Matthews, responded to this review
14 December 2011

We are so happy to see you come back year after year. Thank you so much for being such a loyal guest! We look forward to next time! More

bradleystat
Milwaukee, Wisconsin
Senior Contributor
33 reviews
35 helpful votes
2 of 5 stars Reviewed 15 September 2011
1
person found this review helpful

I stayed here for 3 nights in September 2011 and was given a very nice 3rd floor pool facing room with a balcony. The weather was in the 80's during the day and 60's at night, clear and beautiful. I tried sleeping with the sliding door open, however there was a food truck parked nearby that ran the engine and... More

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Katie Register, Manager at Courtyard by Marriott Charlotte Matthews, responded to this review
14 December 2011

Thank you for taking the time to provide feedback. We are sorry to hear that you experienced problems during your stay. The truck you heard during your stay was a food delivery truck of a guest that has been staying with us for 12 years. He forgot to pull in facing away from the hotel so that his refer unit... More

popcorn79
Pittsburgh, Pennsylvania
Reviewer
3 reviews
4 of 5 stars Reviewed 19 June 2011

We liked the hotel their was free breakfast and nice staff the problems were that the pool was unclean and the mattress was bumpy and our son Brandon Markowitz thought they were sticky and bumpy like syrup. I think it's a good hotel but we may not stay here again. More

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Courtyard by Marriott Charlotte Matthews Also Known As

  • Courtyard Matthews
  • Matthews Marriott
  • Matthews Courtyard
Address: 11425 East Independence Blvd, Matthews, NC 28106

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Courtyard by Marriott Charlotte Matthews
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