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All 13 Matthews hotels »

Quality Inn & Suites

2.5 of 5
13470 East Independence Blvd, Matthews, NC 28105
Hotel amenities
Ranked #1 of 13 hotels in Matthews
4.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    19
    5
    2
    0
    3
Date Rating
TechPoet
Atlanta, Georgia
Contributor
13 reviews
12 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW

I stayed here with a friend for one night on a road trip after getting a fantastic deal through Priceline. We stayed in a double room. Overall, the hotel was much nicer than I expected. We stayed in one of the rooms that had inside access. It was quite large and felt slightly more upscale than the price we were... More

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Nancy B
Richmond, Virginia
Contributor
19 reviews
5 of 5 stars Reviewed 28 January 2012

The front desk personnel were very nice and helpful. Our suite was large and had two televisions and a kitchen. The shower was wonderful and we were very impressed with the hotel. More

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Amanda H
Raleigh, North Carolina
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 22 September 2011
1
person found this review helpful

Staff was extremely friendly and upgraded our room to a suite, free of charge. The hotel is very motel like with outside access doors, which makes it feel lower scale and unsafe. There is an addition that has inside access rooms only. The water temperature was very cool and never seemed to get hot for a shower. Room was nice,... More

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CMichaelYates, General Manager at Quality Inn & Suites, responded to this review
25 September 2011

We do fall into a unique category with our hotel, we have exterior rooms. In our attempt to handle all our guest needs we have retained some exterior rooms for travelers that would like easy access to their vehicles or the outdoors. We offer interior rooms as well as rooms with balconies for a greater variety of options to suit... More

drobjr
Leland, NC
Reviewer
5 reviews
127 helpful votes
4 of 5 stars Reviewed 17 September 2011
1
person found this review helpful

Stayed here during a house hunting trip. Bed was very comfortable, room was clean and well maintained and the A/C ran cold. Great room at a great rate. Breakfast wasn't great, but to be in a well maintained room for less than $70 per night was an OK trade-off. More

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CMichaelYates, General Manager at Quality Inn & Suites, responded to this review
25 September 2011

Relocation can be an adventure and a challenge whether it takes a day or two or a week or two. We here at the Quality Inn & Suites try to make at least a few things easier for you in the process; a safe, clean, comfortable, affordable place to stay while you are searching for a new home. Our hot... More

sunnyfl945
Florida
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 12 September 2011
2
people found this review helpful

We stayed here for 7 days during the Labor Day weekend. 3 days were for business and other 4 were leisure time. Our room was very clean, everything appears to be updated. We stayed here in the past when it was Holiday Inn Express. They have a fantastic breakfast with eggs,sausage and lots of other things besides the typical starch... More

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CMichaelYates, General Manager at Quality Inn & Suites, responded to this review
25 September 2011

We appreciate all of our reviewers for taking the time and effort to let the world know how your experience was during your visits with us. With the extended stay guest you have a unique perspective into our daily operations. The 5 to 7+ days guest gets a chance to see how our service and the staff itself make the... More

sydney758
Monroe, North Carolina
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 5 September 2011
2
people found this review helpful

Our stay at the Quality Inn was very enjoyable! We were in town for one night and was pleasantly pleased with the hotel and staff here. Front desk was very polite and accomadating with our needs during our stay. We checked in late Sat afternoon and needed a late check out for Sun, front desk had no problem with honoring... More

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CMichaelYates, General Manager at Quality Inn & Suites, responded to this review
25 September 2011

We hope that every guest who chooses to stay with us here at the Quality Inn & Suites in Matthews has an enjoyable time. Whether it is a single night visit or an extended stay, we know that service is what sets us apart from other hotels. With your Choice Privileges account you are guaranteed a 2pm check out with... More

donna p
Fishkill, New York
1 review
2 helpful votes
5 of 5 stars Reviewed 4 September 2011
2
people found this review helpful

We needed a fridge - got one and a microwave. The staff made sure we were comfortable. Thanks S.S. More

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CMichaelYates, General Manager at Quality Inn & Suites, responded to this review
25 September 2011

We would like to take this opportunity to say thank you for choosing to stay with us on your recent visit to the Matthews area. It is our pleasure to ensure that each guest’s needs are met on an individual basis and we are happy that you found our staff and service helpful. S.S. says you are very welcome &... More

j0hnhill
UK
Top Contributor
73 reviews
67 helpful votes
4 of 5 stars Reviewed 30 August 2011
2
people found this review helpful

Stayed for seven nights at this Quality Inn and enjoyed every night with the exception of the last one, person in the room next door thought it would be a good idea to have his TV turned up to full volume until 2am and with the quality of the walls we heard every word! Room was excellent size and bathroom... More

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CMichaelYates, General Manager at Quality Inn & Suites, responded to this review
6 October 2011

Thank you for allowing us the opportunity to host you and your family during your recent extended visit to the Charlotte / Matthews area. We are glad that you found your accommodations to be exceptional and that you were pleased with your overall service while you were a guest with our property. There are some issues that you expressed that... More

jafBethie
State College, Pennsylvania
1 review
1 helpful vote
5 of 5 stars Reviewed 30 June 2011
1
person found this review helpful

No complaints. The room was clean, beds were very comfortable, everything worked as it should. We stayed in the interior rooms, not the front drive-up section. On our last morning there we had to leave early before their breakfast was scheduled to open, so I called the desk to see if we could grab a bowl of cereal before hitting... More

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CMichaelYates, General Manager at Quality Inn & Suites, responded to this review
29 July 2011

We believe that it is the personal touches that make the difference. Every guest is an individual and has special requirements to make their stay a great one. Sometimes just doing a little more than you expect can make us that kind of hotel. We enjoyed having you and your mother stay with us and hope that we can have... More

mrsVBS
nassau county NY
1 review
1 helpful vote
5 of 5 stars Reviewed 23 April 2011
1
person found this review helpful

My husband, daughter and I stayed at this hotel while in town looking for real estate. We were very pleased with our stay. The hotel was clean, staff was friendly and the hotel was quiet. The breafast buffet had great selections from cold cereal, bagels, eggs, sausage, yogurt, fruits and more. I initially had a issue with the first room... More

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MichaelQuality, Guest Relations Manager at Quality Inn & Suites, responded to this review
25 April 2011

We here at the Quality Inn & Suites of Matthews, NC would like to thank you for taking the time and effort to provide our property with a review. We encourage all of our guests to look for the flaws and provide us the opportunity to correct our mistakes. A lot of times, without guests informing us, we would not... More

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Quality Inn & Suites Also Known As

  • Holiday Inn Matthews
  • Matthews Holiday Inn
Address: 13470 East Independence Blvd, Matthews, NC 28105

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Quality Inn & Suites
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