Yes, this hotel is in a safe neighborhood. Yes, it looks nice and is in a great location close to food, shopping, etc., but if you want a good night's sleep - GO SOMEWHERE ELSE! The first night we were there we were awakened at 1:30 am by the neighbors coming in. They were not yelling or anything, just talking,... More

Front desk person was rude at checkout the morning of 3/11 and not helpful at all. My room never got cleaned and had to ask to have it cleaned and just opted for new towels. I would say the hotel was clean but service was just not good at all. I am a director of Customer service and this sleep... More

Very convenient location. Room was nice, clean and as expected for the good price. Loved the huge shower. TV's could be updated. Breakfast area was small and crowded. To our amazement there was noone working to keep the breakfast area cleaned and stocked. Food was getting low at 7:30, tables were left with trash on them, and trash cans were... More

We have stayed in Matthews and picked this hotel because many of the others have doubles not queens in their double rooms. The beds were very comfortable and the room was well-appointed. The shower was much more roomy than it looked. The bathroom had a slider door which wasn't very clean. It was the only issue of cleanliness I noticed... More

We stayed here visiting family in the area and enjoyed the stay. Nothing special about the rooms. About what you would expect from a sleep inn except they had upgraded the TV to a flat screen. Did not use the breakfast area but it looked clean when we walked by.

A little expensive for a sleep inn but nice, clean and has 37 inch lcd tv in the rooms. 80 a night but clean, safe and quiet which means a lot. Rooms are sleep inn small

This location is great and the employees are very friendly. Our room was well-appointed. The beds were comfortable and everything worked well.

I was looking forward to a nice smoking suite room when I reserved the 'higher end' $100++ suite vs. $70 room on the hotel's website. Upon arrival, the lady made a mistake and gave me a non-suite room (201). I called front desk and they immediately moved me to a smoking suite (421). The suite room was a bigger room... More

I was very pleased with the service this hotel gave. The staff were exceptionally nice and were always there with answers to any questions. They also had a sense of humor which is great when you have drove a long way. The room I had was very clean and I found everything fine. I plan on making this a regular... More