My room was semi-clean...old shampoo bottles still in the shower. Breakfast was scheduled at 6:30 am. Didn't. Colleagues milk for their cereal was curdled! NO hot water for oatmeal or hot tea. Desk clerks could care less about customer service. We moved to the Hampton Inn which proved to be very clean with fresh milk! We (colleagues) will NEVER stay... more

We were quoted a specific rate online. When we got our bill it was $10 more. The staff said they don't know why it was changed. We checked out early by a few days and then were charged for another no-show the following night. Staff not friendly or helpful. more

I just stayed Nov 12 while in town on business. All of the hotel staff I encountered were very courteous and helpful. The hotel, however was very worn out. The wall paper was coming off the wall down the hall on the first floor. The bathroom floor in my room was sticky, which explained the ants running around on the... more

We stayed at the Holiday Inn Express a couple of weeks ago. We came to town to watch a Kinston Indians Baseball game and didn't want to drive home after the game. The hotel was very clean and we had no problems. The breakfast was fine and the employees were all very professional and did a great job. The location... more

Stayed at this hotel and enjoyed the stay. It was clean and the bed was comfortable. Nothing more or less. A pretty good night's sleep and you have A movie theater on one side, and Golden Corral on the other. This place runs pretty average with my experiences with this chain. more

My name is Ms. Brown & I stayed at this hotel from 4/20/07 - 4/22/07. My stay was exceptional. The hotel staff was very friendly from the time we walked through the door, until the minute we checked out. The manager, Jacki Davis had the staff really organized and everything was done in excellence. The housekeeping manager, Nova Sutton was... more