Maybe it was the fact it was Memorial Day and they had to work. Regardless, the staff's attitude was south of bad.
During check in, the front desk clerk alternated checking me in- personal phone call - explaining the rooms were not ready (2:30 pm) - continue phone call - telling me she is waiting on housekeeping - contining phone...
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I was pleasantly surprised by my stay at this hotel. It's not a new hotel but it seemed to be well kept and my room was very clean and comfortable. All of the employees I came in contact with were very pleasant as well.
Thank you for having stayed with us at the Ramada Jacksonville. We appreciate your positive comments regarding our property and our staff. We hope to see you again in the future.
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Just stayed again at this hotel while on business to camp lejeune. Arrived very late and desk clerk made me feel like I just arrived at home. Quick breakfast in the morning which is free and more than adequate. Will be back again in a few weeks.
Reviewed 18 April 2012
Thanks Travelingmike for your continued patronage to our hotel. We are pleased to hear that we meet your needs and that you find our property to be clean and friendly. Please stop by the front desk during your next visit and allow us to say "Thank you" in person.
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Let me start off by saying that I am not a picky person when it comes to where I stay. As long as my girlfriend feels safe and the room isn't disgusting I am content. However, this hotel has provided the worst experience of my life in matters of customer service and an obligation towards safety of their residents. Our...
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We strive on a daily and minute by minute basis to provide the absolute safest environment possible for our guests while staying at our property. We apologize for the event that occurred during your stay. However, your comments are a bit beyond the actual events and failed to mention that we absolutely credited to you the funds for your remaining...
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less than good staff, not the brightest, room had roaches room wasn't very clean, items left in room from other guests, hosekeeping needs improvement
At first it wasn't bad, I checked into my room with no problem with my 4 month old son. I got the the room and within 20 minutes room service knocked on my door to bring me 2 warm wash clothes and the front desk called to see how everything was..after I said fine, things went down hill. I noticed...
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This is not a top line Ramada, but for the price it its outstanding! The staff called my room am hour after we checked in to "make sure everything was to our satisfaction so far?" and that has never happened before and I was very impressed! The courtyard is very nice with big beautiful shade trees, a nice playground, an...
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When we got to the hotel, I booked a non-smoking room and they gave me a smoking room and wouldn't change it. The room looked messy, and the bathroom was dirty there was hair in the bath tub and filth around the bottom of the toilet. This hotel offers free airport transportation, it really doesn't if they can't get ahold...
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I didn't expect much pulling into Jacksonville but found the Ramada to be quite nice. Room was clean, staff friendly and free breakfast was more than enough. Nice outdoor area. Good location.
Reviewed 23 May 2012
This hotel had some of the nicest and friendliest employees of any hotel I have ever been too. The breakfast far exceeded my expectations. Definitely a great value at a great hotel
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