I stayed at this location with 10 family members on a stop over during our recent family vacation to Hilton Head. 7 Hours from PA, 4 to Hilton Head. When we checked in, we were informed that one of our rooms (2BR Suite) was taken. A wedding party group extended their stay and did not check out. The Manager was... more

My husband and I had plans to meet friends here for the Coca-Cola 600. Both rooms were booked at the same time and both were for king beds. Our friends arrived first and checked in prior to us. When we arrived I asked if our room was near our friends, the gentlemen looked and said no nothing was available near... more

Stayed here at huntersville for 5 days when i moved to charlotte in december. Hotel is decent but I must stay this is not the best Residence Inn marriott I have stayed. It seemed to me that this was not an original Marriott property. The lady checking us in didnot even inform me about the Platinum bonus/gift. When contacted later,... more

My husband and I are looking to relocate to the suburbs of Charlotte. We chose the Residence Inn Lake Norman for our weeks' stay because of its location from both the airport (approx 20 min just about a mile off the Interstate) and to Lake Norman. Upon arrival we were greeted by the most friendly staff. Even though we were... more

My husband and I stayed here for 2 nights from October 19-21st. Friendly front desk staff, including Kenya and Jennifer. Room is spacious as others have written. I would not agree with someone who wrote that it was quiet. You can easily hear other guests doing their morning rituals. Rooms are definitely not noise proof by any means. Had we... more

We just got back from a 4 day trip to Charlotte. We wanted to stay at a place that had a full kitchen, and this hotel fit the description. Overall the room was decent--the beds were comfortable, and the suite was large. It was extremely quiet (almost too quiet for this girl--I'm used to NOISE at night!). Housekeeping service during... more

We reserved a room at this hotel 3 months in advance guaranteed for late check-in by credit card. Also called the day of arrival to make sure everything was OK and they had us confirmed for late arrival. But when we arrived at 9PM they had given our room away and left us with no place to go on the... more

A nice hotel with excellent location but we experienced a few problems. First the good stuff. Big, well appointed suite that was very clean with a big exception. The value for the dollar was much above average. Next the not so good stuff. We had to use the bathroom immediately(!) upon checking in and when we lifted the toilet lid... more

Small, quaint hotel located in close proximity to Birkdale Shopping Village. I would highly recommend you look into staying at this hotel. They have a complimentary hot breakfast for their guests and the rooms are very spacious. My wife and I had a wonderful vacation! more