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Holiday Inn Express Hotel & Suites Huntersville-Birkdale

2.5 of 5
16905 Caldwell Creek Drive, Huntersville, NC 28078
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Holiday Inn Express Hotel & Suites Huntersville-Birkdale
Ranked #4 of 12 hotels in Huntersville
4.5 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    28
    9
    3
    2
    0
Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2012 via mobile

This hotel was extremely clean and modern. The rooms were great. The staff was excellent. We will definitely stay again.

Was this review helpful? Yes
Huntersville, North Carolina
1 review
5 of 5 stars Reviewed 7 May 2012

Excellent customer care and hospitality. Great Staff.

Was this review helpful? Yes
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review
9 May 2012

Thank you for your valuable feedback. Holiday Inn Express & Suites was totally renovated and with clean, fresh and modern decor opened in 2010. We're thrilled you both enjoyed and appreciated all of the little details that went in to making our guests feel comfortable and cared for while staying with us. We appreciate your business and your comments and... More

florida
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 May 2012

We chose this hotel because it is pet free and smoke free. I cannot sleep in a room that had pets staying, so I look for smoke free and pet free places. We were not disappointed with this Hotel, Coming through the lobby it looks like an old hotel, but the rooms are modern, very clean and spacious with a... More

Was this review helpful? Yes
marietta
1 review
5 of 5 stars Reviewed 24 April 2012

I travel to Charlotte, NC an average of once a month. After a few stays at other properties I came across this Holiday Inn Express in Huntersville and have returned every month for the past year. The staff does such a great job of making their guests feel welcome and really go out of their way to make your stay... More

Was this review helpful? Yes
hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review
26 April 2012

Thank you for sharing your experiences and your time in writing your review of our hotel. The greatest compliment you've given is that you have chosen to stay with us each month over the last year. It's a pleasure to see the familiar faces of our great guests each time they visit us. Know that we appreciate your business and... More

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 16 April 2012

This HI Express was clean, easy to access (near I-77) and had a good setup for the morning breakfast. Stayed 3 nights and was definitely satisfied.

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hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review
18 April 2012

Thank you! We greatly appreciate your time and your feedback . This provides us with a true perspective of our guest's experience and a good measurement of our service. We hope your experience will prompt another visit to our hotel so that we may thank you in person. Again, thank you. More

morgantown, wv
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 April 2012

My family and I were heading home from Disney world and stopped at this location at 4 am to get a room. The front desk staff said that they were overbooked by had just ran his nightly numbers and found us a room! He was so very accommodating and kind to us (especially at the time that we arrived!) The... More

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hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review
18 April 2012

Thank you for such a nice review of our hotel and staff. It's gratifying to know that even at 4:00am the service you experienced motivated you to take the time to review our hotel and guest service on TripAdvisor. We appreciate your doing so. We also want to thank you for your business and let youu know that we look... More

Mashpee, Massachusetts
Senior Contributor
29 reviews 29 reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 18 March 2012
2
people found this review helpful

We have stayed at this hotel several times and the last visit was a few days ago. I would highly recommend this hotel, friendly staff, nice clean rooms with king size beds, good highway access, resturants nearby. There is a breakfast availble in the morning that has hot and cold choices, we found it to be a perfect start to... More

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Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 March 2012
1
person found this review helpful

I had a horrible stay. I paid for a King room and because of a Special Event in Charlotte, I ended up with a handicapped room with a Queen bed that slept more like a Full. The bath towels felt like sand paper. The maid staff did not clean my room or bring fresh towels one day. When I called... More

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hiexbirkdale, Director of Sales at Holiday Inn Express Hotel & Suites Huntersville-Birkdale, responded to this review
8 March 2012

Thank you for taking the time to share your experience while staying with us this past weekend. I am extremely sorry that your visit fell far below your expectations. I would like to apologize to you on behalf of our entire team for your stay. Our ADA accessible rooms do have one Queen bed and one Queen sleep sofa as... More

West Seneca, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 26 February 2012 via mobile
2
people found this review helpful

We stayed for one night in a King Feature Suite. Since all of the rooms in the hotel are a single king bed suites, I tried to book what looked to be the largest. This suite had a full-sized refrigerator! My son slept on the queen-sized sofa sleeper with no complaints. I liked the size of the bathroom and the... More

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Dallas, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 January 2012
2
people found this review helpful

I am frequently in the Lake Norman area on work and have tried many of the hotels around. Simple room layout, king bed, flat screen TV with Comedy Central and 50+ others. free wifi always but of late with the password requirement one has to login for each use. wish it had a login validity for multiple days. breakfast is... More

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Additional Information about Holiday Inn Express Hotel & Suites Huntersville-Birkdale

  • Hawthorn Suites Huntersville
  • Huntersville Hawthorn Suites
Address: 16905 Caldwell Creek Drive, Huntersville, NC 28078
Price range (per night):* INR5,424 - 8,276

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Holiday Inn Express Hotel & Suites Huntersville-Birkdale
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