We found our room to be a typical double motel-style room from the 60's with an adequate vanity and a tub and shower with superior water pressure. Since we had arrived late, we decided to leave the "do not disturb" sign on our door the next day when we left as we had plenty of clean linens. Upon our return...
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Non smoking rooms are not enforced as our room had a strong tobacco and musty moldy odor. Decor and wallpaper was ancient and stained. No visible signs of remodeling or upgrading in spite of managements claims. Location, staff and external grounds are adequate
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We made an unexpected stop in Highlands because of a problem with our car. We chose the Mountain High Lodge because it is perfectly located within walking distance of the shops and restaurants in town. The first room we were assigned smelled of carpet freshener which was overwhelming. The accommodating manager assigned us another room in the deluxe building with...
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Thank you very much for taking the time to post feedback on your stay with us. We sincerely apologize for any inconvenience you may have experienced while you were our guest. As part of our emphasis on guest service, we do our best to relocate our guests if they are not satisfied with our original arrangements and/or we cannot immediately...
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I reserved a room for 2 nights. Only stayed 1!, here's why.
(1). when i first entered the room the fire alarm keep beeping, i called the desk and they sent a guy to fix it (had to replace the battery)
(2). the sliding glass doors on the closet were off the tracks, i fixed that.
(3). The back door...
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We deeply apologize that your stay with us was less than pleasant. Thank you for bringing these issues to our attention. We perceive this as an isolated incident and regret that you encountered these issues during your stay with us. Our goal is to always take care of any issues our guest may have as promptly as possible, or to...
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Went to Mountain High Lodge for a romantic getaway. Made advanced reservations and used credit card. At check in they gave us the wrong room number as we were trying to unlock the door we learned that the room was preoccupied. The room we stayed in was the deluxe with gas log fireplace and the room was $120. 00 for...
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Clean ,convenient, nice breakfast. A very good value. Could use a little updating.
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My wife and I enjoyed our annual pre-Christmas vacation in Highlands, NC this year. We have visited Highlands several times but have never stayed overnight. With no sources for recommendations (except TripAdvisor)and without any knowledge of the hotels, lodges, and B&Bs, we selected the Mountain High Lodge for our two night stay (Thursday and Friday -- December 2 & 3)....
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Hotel is right in town, easy walk to everything. Rooms were clean and the cheapest in town. Inviting, cozy. We are very happy with our choice. Evening reception with wine and cheese plate, and deluxe continental breakfast was also a plus. Some of the food they had were Jimmy Dean breakfast sandwiches, eggs, grits, oatmeal, pancakes, cereal, 4 kinds of...
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We were looking for a couple of days of relaxing and found this reasonably priced place. It was adequate as far as size of room. We had a 2 bed room with refrigerator, TV. The service was excellent and was not very crowded. Actually this was the slow season, 9/1-9/24. They had a very good continental breakfast each morning and...
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Older motel, but clean and staff very nice,all rooms have a balony with rocking chairs that my husband loved.We would sit out there at night and enjoy the cool mountain air. .Breakfast was good too, no waffles but sausage,cheese english muffin wrapped and put in microwave, hard boil eggs,cereal,juice, coffee. A savings considering how expensive it is to eat dinner...
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