My experience here was a surprise. I read the reviews and was not sure. But upon arrival I was a little at ease. The exterior was clean and maintained. It is located in the heart of downtown High Point near the convention center. The location was okay and freeway access nearby. The front desk person greeted us with a smile...
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Thank you for taking the time to talk about the hotel. We appreciate your comment. We continue to make the necessary improvement to ensure guests are rewarded with excellent stays. Your comments will help us continue to shine and impress our guests. Once again thank you and we look forward to serving you in the near future.
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Getting a room 2 blocks from the convention center or High Point Market was great. The room was updated, but not really nice. I was happy the bedding was white sheets and not an old nasty comforter. My bathroom was clean. When I first walked in, I thought I had a smoking room based on the smell, but it was...
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Than you for such a great review. We appreciate you taking the time to talk about the hotel. We will continue to improve the areas that are below standard and move the hotel to a place where guests can have an excellet stay. We look forward to serving you in the future.
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Read the bad reveiws and was a little leery before check in.
Hotel is great. Clean, quite, and free breakfast and wi fi. They even sanitize the remote control.
Would stay here again. It is a downtown hotel near the convention hall, so you have to pay for parking - $6, however it is connected to the hotel, not a...
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Thank you for your comments about the hotel, we sincerely appreciate all the nice things you said about us. We will continue to work on difficiences that improve the overall hotel stay. We look forward to serving you in the future.
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Got my booking thru hotwire and was very leery when Best Western popped up as my hotel. I have not had good experiences in the past with them. I was pleasantly surprised! The room was very nice. They had a king sleep number bed with dual controls. That was soooooo nice! I rarely sleep well in a hotel and I...
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Thank you for the great review, we appreciate your comments. I am so deligeted that you had a restfull sleep on the sleep number bed. I shared your comments with the entire staff and they we happy to hear that you had a wonderful stay with us. We are looking forward to serving you again.
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The hotel is old,the first suite I was given was 313&315 DARK and outdated. The second room was 613& 615 a little better but not up to my standards, I will upload pics from my $156 a night room. And the manager's reception is only M-Th. Please read the fine print.The lobby bathrooms were filthy. The staff was wonderful but...
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Dear Valued Guest,
Thank you for your comment. I apologize for you not getting the accommodations that you were expecting. I only wished that we had the chance to fix the issues during your stay. Your comment will be shared with the entire staff. If you are in this area again, please give us a second chance to show you...
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I recently returned from a stay at the Best Western with my daughter, who was visiting High Point University. The hotel is within a 5 minute drive of the University. The accommodations were quite clean and comfortable, as was the lobby area. We did not have the time to use any other facilities, but did have their continental breakfast one...
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Dear Valued Guest,
Thank you for your review. I am so delighted that you find the accommodation here at the Best Western Plus High Point comfortable. We appreciate your comments and look forword to serving you on your next trip to our area.
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Had to do a stop over to get some rest after a long drive. I had no problems here and don't understand some of the bad reviews. You could smell new carpet within the hotel. This hotel had the best water pressure! I slept well in their sleep number bed. The room was vey clean and the heating/air conditioner unit...
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Dear Valued Guest,
Thank you for staying with us. You could have gone to any other hotel, but you chose the Best Western Plus High Point and we are greatful. We appreciate your comments and look forward to serving you on your next visit to High Point.
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Wow. In all my travels this would be at the bottom 5 of my worst. Staff didn't care if you were pleased, rooms had no way to control the temperature and the place was almost scary. We went to the bar and after waiting for 5 minutes and not seeing a single employer folks told us they only had about...
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Dear Valued Guest,
We apologize for all the issues you encounted while staying at the Best Western Plus High Point. Our goal is to meet or exceed the guest expectation and in your case we failed. Your comments are appreciated and we will use them to continue improving the hotel. Thank you for staying with us.
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This hotel has a great location and rate. The beds are very comfortable and the lighting isn't stark white as in some hotels. You feel like it's home. Breakfast is a treat as it has everything you could want.
Dear Valued Guest.
Thank you for staying with us. We appreciate your comment and looking for to serving you on your next visit to High Point.
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What an incredible stay that I need to report back, with amazing window view of the furniture mart and sleep number bed!! This was an awesome value through Priceline... Absolutely fantastic!
Dear Valued Guest.
Thank you for staying with us. We apologize for all the issues you encounted during your stay and wished that we were able to fix the problems while you were still with us. You comments are important and will be used to increase our customer service in the hotel.
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