I had gotten a couple of rooms for myself and for my brother and his wife. From the outside it looks like your typical sleep inn design. When I walked into the lobby, the first that I noticed was that the couch looked dirty and dingy. The check in clerk, I believe his name was Dustin, was nice, but looked...
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Thank you taking time to review our hotel. We appreciate your honesty with your review. We are now under new management and are working to correct some of the issues you described.
We will be undergoing major renovations over the next several months and the issues with carpeting and furniture will be resolved at the point.
We look forward to...
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We booked this hotel based on price and location. It is a budget hotel with a good location far enough from the Interstate so it is quiet. My first impression was not good because the lobby smelled of cigar smoke. The check in was fine and the man at the desk was very helpful. The room was a little smaller...
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Mr. Jerry, Retired
Thank you for taking time to review our hotel. We always look forward to receiving feedback from our guests. It tells us what we are doing right and where we need to improve.
To specifically addressed some of the points in your review we have added a new air freshner to te lobby to counteract the smoke...
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The staff and management of the Sleep Inn hotel did their very best in making sure everyone who was involved with the Pageant had everything we needed as well as went out of their way to make sure we had the uptmost comfort and pleasant time while we were there. From checking in to the young man working the night...
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Thank you for taking time to review our hotel. The staff and I strive to make all of our guest feel comfortable and at home during their stays. Half of the third floor is now non-smoking to accomodate our guest who prefer non-smoking rooms. Unfortunately because of insurance requirements we are no longer able to unlock the windows on upper...
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We stayed for 3 nights with our Mini Aussie Shepard Jack, and it was like we were old friends coming for a visit. The GM Steve was courteous and genuinely concerned with our experience.
He told us that they were trying to make this a pet friendly destination and they are doing a great job. This motel is very conveniently...
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Jim S.
Thank you for taking time to review our hotel. We value each and every guest that walks through our doors and thier opinions. Yes, we value the four legged furry guests as well.
The Team and I take all opinions, good, bad or indifferent and use that feedback to continuously improve the services, surroundings and overall stay provided...
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we use this hotel often for my college's homecoming and the staff takes extra measures to ensure we enjoy our stay. the manager, steve, and his stay go out of their way to make sure we have everything we need. i would definitely recommend this hotel to my friends.
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Thanks for taking time to review our hotel. I was a pleasure to have you and your fellow alumni with us for the homecoming weekend. The hotel staff and management all strive to provide the highest level of hospitality for all our guests.
We look forward to next year when you and the guys arrive again to celebrate Homecoming.
Steve...
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My teammates and I recently stayed at the Sleep Inn while visiting our Alma mater. The manager Steve and his staff made sure our visit was perfect from check in to check out. We are planning this trip again next year and won't consider another hotel!
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It was a pleasure to have you and your fellow teammates with us for Homecoming Weekend. Each and every member of the Sleep Inn Team strives to provide the highest level of customer service, the cleanest rooms and the best value for every group and individual that walk through our door.
Thanks again for your kind words and we look...
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I recently stayed at the sleep inn and the stay was great staff was friendly and it wasan all around great stay. Would recommend to anyone.
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On behalf of the entire staff of Sleep Inn-Hickory, NC I would like to thank you for taking time to review our hotel.
We strive to provide superior customer service for all who walk through our doors. Your review re-enforces that committment to excellence.
Again, thank you for your review and we look forward to seeing you again when are...
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Very nice hotel. We stayed here with my large German Shepard, and I was impressed that for a pet friendly hotel, it was very clean and comfortable. It was close to tons of restaurants, and the staff was helpful. Overall it was a nice place to stay.
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Ashley H,
We love our pets at Sleep Inn-Hickory! Thank you for taking the time to submit a review, your opinion matters to us. Guest service and cleanliness are top priorities to the entire staff and I am so pleased you could see that during your recent stay. Whenever you (and your German Shepard) are back in Hickory stop in...
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I have stayed in over 300 different hotels in the past 7 years in North and South Carolina and this one is by far in my Top Ten hotels. I enjoy the customer service and price is the best in the area for the quality of the hotel. I am a smoker so that is a big thing for me...
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Thank you for taking time to review our hotel. Good customer service is the hallmark of any successful business. We strive to provide the highest level of hospitality for all our guests. We believe it is the small things like room upgrades, greetings with a smile and the personal touch keep our guests coming back.
The staff very hard to...
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The staff was wonderful the price was excellent and the breakfast was awesome. Would recommend this hotel to anyone looking for a great place to stay.
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It is our goal to provide the hghest level of hospitality, cleanliness and value for all our guests. Your comments are very much appreciated and we look forward to seeing you again during your next visit to Hickory.
Steve W. Starnes, GM
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63 Reviews
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