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Hampton Inn Gastonia

2.5 of 5
1859 Remount Road, Gastonia, NC 28054
Hotel amenities
Ranked #3 of 15 hotels in Gastonia
4.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    18
    7
    3
    5
    2
Date Rating
Zinaamam
1 review
2 of 5 stars Reviewed 6 February 2012

A horrible customer service. There are many Other hotels close buy and mostly cheaper. I am sure they must have a better customer service. More

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swimkidsusa
Dade City, Florida
2 reviews
2 of 5 stars Reviewed 10 January 2012

Stayed overnight for a business meeting as I ususally stay at Hamptons because of the excellent experieince. Instead, my only night in Gastonia was met with disappointment. My 2 chief complaints were I left a $40 bottle of Shampoo in the room, and when I checked out I had left it in the shower. I called that night, and they... More

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lawtygrr
Anderson, South Carolina
Contributor
16 reviews
10 helpful votes
4 of 5 stars Reviewed 18 December 2011

The Hampton Inn in Gastonia is located right off I-85. It is typical for a Hampton Inn. On our stay the room and public areas were clean and the staff was friendly. Our room came with a microwave and a mini refrigerator, which was nice. The complimentary breakfast was ok, but a bit below the standard Hampton Inn breakfast. The... More

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Travis B
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 12 December 2011

I have to share how thoroughly impressed I have been after several stays at this property! There must be something in the water! Kristen, Ashley, Nicole and Carver continue to astound me with a touch of personal service I never see as I travel 200 days a year. This team and level of service is why I will always remain... More

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TravelersGermany
Germany
Contributor
16 reviews
1 helpful vote
4 of 5 stars Reviewed 7 December 2011

We recently stayed 3 nights in this Hampton to visit nearby relatives. I booked online after reviewing the positive comments on tripadvisor. We were not disappointed one bit. The room was clean and all amenities were in good working order. The TV remote was actually very clean, which normally it is not in most hotels. Free Wi-Fi was fairly fast... More

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GSTNCSales, Director of Sales at Hampton Inn Gastonia, responded to this review
9 December 2011

I am glad to read that you enjoyed your stay. We are family friendly and we hope your whole family felt welcome while visiting. I hope that you will be back again in the furture. Happy holidays! Sincerely, Nicole Bolt, Director of Sales More

Eddie M
Gastonia, North Carolina
1 review
1 of 5 stars Reviewed 27 November 2011

This was the worse hotel experience that I've ever had. I was told by one of the receptionists that I was in one of the best rooms at the Hampton Inn (Gastonia NC). This shocked me after my arrival. First, I had to request for a refrigerator and microwave to be brought to my room. The receptionist stated, some rooms... More

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GSTNCSales, Director of Sales at Hampton Inn Gastonia, responded to this review
9 December 2011

Hi Eddie, Thank you for your review so that I have the opportunity to point out a few details about your stay. Unfortunately, I cannot offer a refund due to the fact that your room was booked through a 3rd party reservation website. The rate that you paid is an agreement and transaction between you and the 3rd party. It... More

OnOurWay038
EastCoast
Senior Contributor
49 reviews
23 helpful votes
4 of 5 stars Reviewed 26 November 2011

We travel a good bit by car in the US, and our normal choice for hotel is Hampton Inn. We have stayed in this one a few times and have not been disappointed. We arrived for a late dinner at the Texas Roadhouse next door; it’s an easy, short walk through the parking lot, which is a welcome break after... More

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GSTNCSales, Director of Sales at Hampton Inn Gastonia, responded to this review
9 December 2011

Thank you for letting us know about your impression of your stay here. We agree that the adjoining restaurant (Texas Roadhouse) is a great amenity and most guests do love the ease of grabbing dinner just a few steps away. I am sure you are very tired after a long day of traveling. I read that you usually choose Hampton... More

G0Buckeyes_1
Kissimmee, Florida
1 review
1 helpful vote
5 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

I cannot think of enough words to express how incredibly wonderful the staff here is. I experienced the worst business trip imaginable. Anything that could go wrong did. What turned this trip around for me, was the astounding customer service and help I received from the staff. I cannot thank them enough. From the moment I spoke to Ashley at... More

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GSTNCSales, Director of Sales at Hampton Inn Gastonia, responded to this review
9 December 2011

Thank you for such a kind review and we are glad to have been such a help during your time of need. The entire staff grew to know and care for you, and we will never forget having you here with us. Sincerely, Nicole Bolt, Director of Sales More

DJinSRQ
Sarasota, Florida
Contributor
13 reviews
4 helpful votes
5 of 5 stars Reviewed 29 October 2011
1
person found this review helpful

If only more Hampton Inns along the interstate system measured up to this one. I have stayed here at least twice a year for years now. The renovation is complete and it is fanstastic. Rooms are spacious with really nice cherry furniture. The desks are not in front of the AC, so you don't get cold air blowing on you.... More

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GSTNCSales, Director of Sales at Hampton Inn Gastonia, responded to this review
15 November 2011

I am so glad to hear that you enjoyed yourself during your stay here. We pride ourselves on having a friendly staff with an inviting atmosphere and we want all of you to feel it when you walk in. Give me a "heads up" next time you come and I will personally see to it that you get the special... More

RoadWarrior47
North Bergen, New Jersey
Contributor
12 reviews
8 helpful votes
4 of 5 stars Reviewed 18 October 2011
2
people found this review helpful

Very nice. My room was on top floor at the end and was very quiet. Complimentary breakfast was nice. Internet was decent. More

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GSTNCSales, Director of Sales at Hampton Inn Gastonia, responded to this review
20 October 2011

Thank you so much for your feedback. We truly appreciate you choosing us as your home away from home. Sincerely, Nicole Bolt, Director of Sales More

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Hampton Inn Gastonia Also Known As

  • Gastonia Hampton Inn
Address: 1859 Remount Road, Gastonia, NC 28054

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