This hotel is by far the best Forest City has to offer! Immaculately clean, very large, spacious rooms, awesome comfortable beds and very nice, helpful front desk staff. Great kitchen in the room. We usually spend the extra $9-10 bucks and go for the suite! We stay here often for we visit family here quite a bit. The minute you... More

Stayed here 1 night for a Poco concert at Isothermal Community College. Room was large and comfortable. Refridgerator was good for keeping leftovers from dinner cold. Nice LCD TV. Very clean and a great location. Front desk staff were friendly and check in was fast. I recommend this hotel for stays in this area. Breakfast was not the best, but... More

They accused me and my wife of smoking in our room when we didnt. They kicked us out with 5 minutes notice and kept the money for the night we didnt stay there. I also have reason to beleive that they entered my room with a do not disturb sign on it .We always do that(leave the do not disturb... More

Not a very good stay. 1st the room smelled like an ashtray. It was a smoking room so you expect to smell smoke, but this was terrible. They obviously do not air out the rooms or use any kind of deodorizing spray. 2nd, the tv reception was messed up - several channels would not stay on, said poor signal, etc.... More

Reception staff outstandingly helpful here; breakfast foods kept at appropriate temperatures and re-supplied as needed. Rooms clean and smell good. Any problems in the room (a flickering beside lamp on my last visit) are dealt with in an extremely timely manner. Exercise room always clean and neat, with lots of towels and a working tv available. Staff here does a... More

If you are thinking about staying at this hotel, I would suggest you choose another location if you want customer service that is welcoming and honest. I booked this reservation just a few days ago. One of the first items I confirm when making reservations is that I either have King Bed/Sofa Sleeper or 2 double beds. My husband and... More

I have stayed at this HEI since 2009 for 2 weeks every year for business. Since then the hotel has improved every year and last year as well as this year is EXCELLENT across the board. A lot is due to the GM Chellen Blanton and one staff member Jennifer that has been there since day one. All the staff... More

This place is very modern- the beds are comfy- the location right off the main drag- got cookies at check in- and it was CLEAN & QUIET! Yes the floors are a little wacky- but big deal- you aren't sleeping on the floors! Definetly would recommend!

I recently stayed at this hotel and have to say that for a hotel located in such an "out of the way" area it was fantastic. The beds are very comfortable and the room was spotless upon arrival. At check-in, the front desk clerk (Michelle, I believe) was wonderful. I read some previous reviews so I was concerned a bit... More