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All 48 Fayetteville hotels »

Fairfield Inn Marriott Cross Creek Mall

2.5 of 5
562 Cross Creek Mall, Fayetteville, NC 28303
Hotel amenities
Fairfield Inn Marriott Cross Creek Mall
Ranked #13 of 48 hotels in Fayetteville
4.0 of 5 stars 52 Reviews
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52 reviews from our community

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Date Rating
Key West, Florida
1 review
5 of 5 stars Reviewed 27 May 2012

This hotel has a wonderful location. It is near everything you may need in Fayetteville, including a mall. The hotel seems to be recently renovated and the fitness center is exceptionally big whit everything you need for a good workout.

Was this review helpful? Yes
Fairfield Inn Fayetteville, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review
1 June 2012

Hello Lily D, We are so glad to see you had such a nice stay. It's true; we are one of the better located hotels in the area. Our near distance from the mall, restaurants & other popular places certainly is an advantage to our guests. We did in fact just build our fitness center; we pride ourselves in being... More

Clayton, NC
Senior Contributor
46 reviews 46 reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 25 May 2012

The staf was extremely nice & helpful. Unfortunately, this does not make up for the condition of the motel. This is another aging Fairfield Inn. It looks like it has had a recent make over with new carpets & televisions, but it's just like putting lipstick on a pig; No matter how good looking it is on the outside, it's... More

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Fairfield Inn Fayetteville, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review
1 June 2012

Hello amxpress, I want to thank you for taking the time to write a review. I apologize on any issues you had during your stay here, and I am glad to see our staff took good care of you. A room that is clean and comfortable is very important to us, and we will redirect your feedback to our staff... More

Fort Jackson
1 review
5 of 5 stars Reviewed 25 May 2012

This hotel supports the military and the Per Diem rate is easy to get. Breakfast and Internet are included in the rate making it a great value for the price. The rooms are not too big, but they have all the comfort one need, including microwave, refrigerator and flat screen tv. The hotel is extremely clean, the staff is friendly... More

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Fairfield Inn Fayetteville, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review
1 June 2012

Hello Shannon W, We are proud to support our military during their travels here to Fayetteville. We also pride ourselves in our amenities, we feel like you really get a great value while staying with us. A refrigerator, microwave, and a 32" High definition TV in addition to our breakfast and high speed internet are just some of the many... More

Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed 22 May 2012

This is one of the best hotels in Fayetteville. I would definitely stay here again. The customer service is magnificent and the location is near Fort Bragg. One mall is conveniently located just across the street and there are several restaurants around.

Was this review helpful? Yes
Fairfield Inn Fayetteville, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review
1 June 2012

Hello Jennifer S, We are so glad to see a satisfied guest. Our location certainly is one of our biggest bragging points, being around the mall and restaurants really helps the guests be as productive as possible while being in Fayetteville. Thank you for taking the time to write a review, we will see you next time you visit! Regards,... More

Dallas, Texas
2 reviews
5 of 5 stars Reviewed 21 May 2012

I have stayed in this hotel many times and every time the staff makes me feel at home. The staff knows me by name and they always make sure I have everything I need to make my stay pleasant. I have really enjoyed the new fitness center and the renovation was done without major inconveniences for the guests.

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Fairfield Inn Fayetteville, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review
1 June 2012

Hello Jacobs M, We are so pleased to see you enjoy your stay here every time you've visited us. It is a promise we make to give you service that makes you want to return, and I am glad to see it has been so. Our new amenities and newly remodeled rooms are certainly a sight to see, and it... More

Trenton
1 review
5 of 5 stars Reviewed 21 May 2012

This is the perfect hotel in Fayetteville. Location is excellent, staff is super friendly and helpful. Rooms are very clean and comfortable. Breakfast and Internet are included. I traveled with my husband and my 6 month old baby and the crib was ready in the room when we arrived. Excellent Customer Service, just what I have come to expect from... More

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Fairfield Inn Fayetteville, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review
1 June 2012

Hello Tracy R, We are pleased to see you and your family was well cared for while staying here. A lot of people do not know we offer cribs for infants, and we pride ourselves in providing the utmost care and efficiency to help mothers become travelers too! We are also glad you found the room comfortable, a good night's... More

Sacramento, California
1 review
5 of 5 stars Reviewed 19 May 2012

I loved this hotel and everything it offered. The check in process was very efficient and the clerk was very courteous. Breakfast the following morning was excellent and again the breakfast staff was very friendly. The rooms were comfortable and very clean with a flat screen TV. In general I enjoyed my stay and I will stay here when I... More

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Fairfield Inn Fayetteville, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review
1 June 2012

Hello Vanna R, Thank you for taking the moment to write a review. We are pleased to see that our efficiency and good customer service made your stay an enjoyable one. Our staff is trained daily to provide the highest quality of service, and we pride ourselves in the amenities we have to offer our guests. I am glad to... More

Mashantucket, Connecticut
1 review
5 of 5 stars Reviewed 18 May 2012

I have stayed at this hotel several times and I am always content with their level of service and friendliness. The rooms are very clean with refrigerator and microwave and the breakfast is excellent. Another reason I always come back to this hotel is because the location is perfect. There are several restaurants in the area and the Cross Creek... More

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Fairfield Inn Fayetteville, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review
1 June 2012

Hello Tod L, First, I want to thank you for taking the time to write a review. We always look to hear from our guests, and hearing a positive review like this only makes us happy that we are providing service that makes you want to return. Our location is one of our main attractions, being in the middle of... More

Seattle, Washington
1 review
5 of 5 stars Reviewed 12 May 2012

I recently stayed at this hotel once I found out my trip out of the country had been delayed a few days so I wasn't too happy checking in. While staying at this hotel I experienced such good customer service I decided to leave this review. The staff was great, the breakfast was very extensive and my room was pretty... More

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Fairfield Inn Fayetteville, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review
1 June 2012

Hello Glenn H, I am sorry to hear about your misfortune. I am glad our staff empathized and was able to provide a positive take to a bad moment. Our breakfast is certainly extensive, its one of our many prides here at the Fairfield Inn. We may not have a Spa, but our State of the Art fitness center certainly... More

Flossmoor, Illinois
1 review
5 of 5 stars Reviewed 12 May 2012

I recently stayed at this hotel visiting my Husband in Ft. Bragg. I must say I was very surprised at the variety in the breakfast, it was very satisfying! The staff was very helpful whenever we needed something, it must be the southern hospitality. The mall outside the hotel was a great convinience since I was able to shop while... More

Was this review helpful? Yes
Fairfield Inn Fayetteville, General Manager at Fairfield Inn Marriott Cross Creek Mall, responded to this review
1 June 2012

Hello Lucy M, We are very happy to see you found our hotel so accommodating. Customer service is our number one priority and I am so glad to see our staff was very helpful during your visit. Whenever you visit Fayetteville again, we will have a room ready for another great stay! Regards, Faysuri Villamil General Manager More

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Additional Information about Fairfield Inn Marriott Cross Creek Mall

  • Fairfield Inn Fayetteville
  • Fairfield Fayetteville
  • Fayetteville Fairfield Inn
  • Fayetteville Fairfield
Address: 562 Cross Creek Mall, Fayetteville, NC 28303
Price range (per night):* INR5,648 - 7,102

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