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Hilton Garden Inn Raleigh-Durham/Research Triangle Park

3.0 of 5
4620 South Miami Blvd, Durham, NC 27703 (Formerly Wyndham Raleigh Durham-Research Triangle Park)
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Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Ranked #13 of 66 hotels in Durham
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62 reviews from our community

    Trip type
Traveller rating
    30
    19
    13
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Date Rating
Charlotte
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Nice Hilton for the Business Traveler in RTP, rooms are good size, clean and very quiet (at least the corner rooms are). Beds were comfy as long as you adjust them to your liking and the bathrooms were nice as well. Great Customer Service, friendly employees, nice gym, I would stay again next time I end up in RTP for... More

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tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
22 May 2013

Thank you for the comments regarding our customer service culture, fitness center and beds. While we do not have any restaurants in walking distance we do provide a shuttle that will take guests to local eateries. Also, our restaurant has an amazing menu with weekly specials and cooked to order breakfast right here on site. Thanks again and we look... More

Falmouth, United States
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

This hotel was chosen because of location but became one of the best choices in recent years for hotel accommodations. The staff went out of their way to make our stay perfect! We had a graduation from the local university & needed special assistance with the proximity of the rooms, special parking consideration for our cargo trailer, and our seating... More

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Review collected in partnership with Hilton Garden Inn

tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
22 May 2013

Thank you for responding. We really appreciate it. It was our pleasure to make sure that all of your requests were accomodated. We like to think of our service culture as a "whatever it takes" atmosphere where we meet all guest requests with a smile. We hope to see you again soon. More

East Amherst, United States
1 review
5 of 5 stars Reviewed 17 May 2013

Everyone was very gracious! The room and the hospitality were excellent! I would stay there again! I needed some juice to take my meds and the manager said "Take as much as you wish!" They were polite and happy and caring! The manager captains a great ship!!!!!!!

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Review collected in partnership with Hilton Garden Inn

tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
22 May 2013

Thank you so much for the kind words. We shared your response with the team this morning and there was a great sense of pride in the room! We take pride in every customer service interaction and have developed a true spirit of "whatever it takes" Thanks again and we hope to see you again soon. More

Colorado
Top Contributor
176 reviews 176 reviews
44 hotel reviews
Reviews in 67 cities Reviews in 67 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 10 May 2013

This hotel is pretty nice. It has comfortable beds and pillows. The room size for a king was good and the furniture did not overwhelm the room. There is a café inside that offers dinner and breakfast. I was able to have an omlete made and grab some fruit and coffee and take it on a tray back to my... More

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tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
13 May 2013

Thank you for the kind words. We are very proud of our exercise facility and the surrounding area for jogging and long range walking. As a matter of fact, we are within an easy jog to a wonderful jogging and nature trail that runs 16 miles through the woods and corporations of RTP. Customers also enjoy our custom, made to... More

Boulder, Colorado
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 7 May 2013

I travel to RTP frequently and usually stay at another Hilton property, but due to a mix up, I ended up at this Hilton Garden Inn! The facility was clean and new. The staff was very friendly. The rooms were clean and nice. The beds were comfortable. Overall it was a great stay! Next time I travel to RTP, I... More

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See 2 more reviews by lkabernathy for Durham
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
8 May 2013

Thank you so much for the kind words regarding our service. We strive to provide the quality of service you described for all of our guests. We look forward to seeing you again soon!!! More

St Louis, United States
1 review
5 of 5 stars Reviewed 7 May 2013

During a recent visit, I found my rental car battery had died after sitting overnight. The hotel manager helped me push my car out of the parking spot, and proceeded to jump-start it using the courtesy shuttle. What started off as a bad morning, turned into a minor delay. Great hotel with great service!

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Review collected in partnership with Hilton Garden Inn

tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
15 May 2013

Thank you so much for the kind words regarding our staff. We all try our best to put hospitality and customer service first! We share these reviews with our staff and get such a charge out of watching the staff members high five and celebrate our customer service successes. Thanks again and we look forward to seeing you again soon. More

Bluffton, United States
1 review
5 of 5 stars Reviewed 3 May 2013

Great business meeting accommodations - clean facility and wonderful staff without exception. Dennis in the dining area is without exception Mr. Hospitality. Service top notch and hotel is in a great location for business or personal travel

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Review collected in partnership with Hilton Garden Inn

tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
15 May 2013

Thank you for taking the time to write this glowing review. Dennis has been with us for quite some time and he is a shining example of true customer service and hospitality. Dennis gets such joy and satisfaction from providing guests with this type of service. Our entire staff appreciates your kind words and we look forward to seeing you... More

Newport, Rhode Island
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 April 2013

This hotel provides quality service and amenities for the low nightly rate, including wifi and parking. You will have to drive about ten to fifteen minutes to get to a good restaurant. Air conditioning was a little loud, however.

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See 2 more reviews by Kevin B for Durham
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
22 April 2013

Thanks for the kind words regarding value and our property. We get a lot of compliments on our food and staff in the restaurant so hopefully next time you will stop in and try one of our drink or dinner specials. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 19 April 2013 via mobile

I booked this hotel because it had an airport shuttle but came to find out that it started at 7 which is useless for a 6 am flight. Hotel itself was ok but the cab cost me an extra $20. I could have stayed at a cheaper hotel that was probably just as nice with e functional shuttle and been... More

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tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
22 April 2013

Thank you for taking the time to post your review. I am very sorry that our shuttle service schedule did not meet your needs. We are constantly evaluating our scheduling to determine the best schedules to meet all of our guests needs. Also, please contact me directly at the property if you need assistance in recovering a folio. Thank you... More

Oxford, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 April 2013

Had a great overnight experience. The hotel is clean, right off the highway, and I got a good price for a weekend night. I would definitely stay here again. The staff was nice and the bathroom was really clean.

Was this review helpful? Yes 1
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review
15 April 2013

Thank you for the glowing review and most importantly, thanks for staying with us. We work hard to keep our property clean, fun and exciting. It really makes our day when we read the reviews with our staff and see the pride they take in providing our guests with these types of experiences. We look forward to seeing you again... More

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Additional Information about Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Also Known As:
Durham Wyndham
Wyndham Durham
Address: 4620 South Miami Blvd, Durham, NC 27703 (Formerly Wyndham Raleigh Durham-Research Triangle Park)
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Durham
#13 Family Hotels in Durham
Price range (per night): INR4,388 - 10,219
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hilton Garden Inn Research Triangle Park is conveniently located off Interstate 40 in Research Triangle Park, Durham, North Carolina, only a quick five minute drive from Raleigh Durham International Airport (RDU). The hotel is adjacent to Research Triangle Park a global epicenter of Research & Development hosting Fortune 500 companies such as IBM, GlaxoSmithKline, Bayer CropScience, Syngenta, Avaya, Cisco & many others. We are minutes away from the Durham Bulls Athletic Park, the RBC Center, Home of The Carolina Hurricanes, The Durham Performing Arts Center, & the North Carolina State Fairgrounds. Our hotel is located within 15 minutes of Duke University, University of North Carolina at Chapel Hill, & NC State University. Located 3.5 miles from the Raleigh Durham Airport our hotel provides complimentary airport transportation plus transportation within a five mile radius of the hotel including Research Triangle Park, Streets at Southpoint Retail and Restaurant Complex and Brier Creek shopping. ... more   less 
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Hilton Garden Inn Raleigh-Durham/Research Triangle Park
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