Our company had a meeting here in May and it was a wonderful place to stay. Clean, nice rooms and the hotel is close to lots of restaurants and shopping. It is perched on a hill overlooking the speedway. The breakfast and managers reception were great every day, as you would expect from Embassy. Would certainly recommend.
I stayed at this hotel for a 2 day conference. I have never stayed at an Embassy before, and was very impressed. The location was great, and the hotel is beautiful and very well designed. The convention center is very large, and the staff was always available, and very accommodating. If I needed something, any staff member could help me....
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Very nice hotel. First impression was great. Clean rooms, friendly staff. Was pleased with our stay and will definitely stay here again. Only thing I didnt like was the room service. Food wasnt fresh.
Thank you for your review and constructive feedback. We hope we have the opportunity to host you again when you travel plans bring you to the Concord, NC area.
Terry Crawford
General Manager
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This is a top notch hotel for either family or business travel. The rooms are fresh, well maintained, and very nicely equipped. The overall hotel has a nice pool area, dining area, and lots of attractions in the area including the speedway, dragstrip, golfing, and plenty of meeting space for effective business meetings. If you have to be stuck in...
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Thank you for your review and kind comments. It sounds like you were here for a meeting. We hope you have the opportunity to return to the hotel on a leisure visit and can experience our Spa Botanica, Rocky River Golf Club and the many other activities (including Charlotte Motor Speedway and Concord Mills Mall) in our area.
Terry Crawford...
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We took a trip with our 2-year old. Accommodations were very clean and having breakfast was included was very nice. Location was close to shopping and a great sushi restaurant. Would definitely stay there again if in the Charlotte area.
Thank you for choosing to stay with us. While we do not offer sushi in our restaurant, the food is excellent. On you next visit to the area be sure to check out our Rocky River Grille. We look forward to your next stay with us.
Safe travels,
Alan
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The best breakfast ever. Omlet bar is awesome. Rooms are big and very comfortable. Very close to lowes motor speedway.
Thanks for the nice review. I must admit that it is hard to work here some mornings and not jump in line for one of the omelets in our breakfast. It is a great way to start the day. At Embassy Suites the complimentary breakfast is always ready to make the perfect start to your day.
Safe travels,
Alan
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You may want to read a previous review from a few years ago that I made shortly after this hotel opened and had little to no competition around it. This hotel is among the cloest to the Charlotte Motor Speedway and is also just as close to the Concord Mills Mall (a major attraction in itself).
The hotel is very...
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Reviewed 13 January 2009
Thank you for your review detailing our property. Sleep is the number 1 reason travelers need a hotel room and we are glad to hear you like our beds. Nothing beats home but when traveling, we are thankful you chose our hotel.
Safe travels,
Alan Benson
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Overall this was an excellent experience. The ammenities are excellent, the staff is quite friendly. Only had two hiccups... needed catering manager to help with a wifi issue and couldn't get one. I finally figured out the problem myself. There were small pieces of paper and a zip top from an aluminum can in the hall of my floor that...
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Thank you for choosing to stay at our hotel. You have given us some points to work on to improve our services. We look forward to your next stay with us.
Safe travels,
Alan Benson
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We've stayed in Embassy Suites and always love our stay--never had a bad time.
The staff were very friendly. The Complex is very impressive from the minute you walk in--fresh, clean and modern.
Our rooms were well appointed and we had a small fridge, microwave and coffeepot.
There is a managers reception from 5:30-7:30 with 2 free drinks per person,...
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Your kind words are most appreciated. We do offer a lot to our traveling guests and I am glad you were able to enjoy our Manager’s Reception and breakfast. Don’t forget about our Rocky River Golf Course and our Spa Botanica on your next visit!
Safe travels,
Alan Benson
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We hosted a conference for over 200 Rotarians this week. Before we made our site selection, we came here two years ago as "Secret shoppers" and tried everything we could, room, restaurant, facilities, etc. and were treated like we were very special. We assumed that if the staff treated us this well without realizing we were looking for a conference...
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Whether you are traveling with a group or staying here on your own, we try to make certain everyone has a perfect stay. Thank you for “shopping” our hotel and sharing your experiences on Trip Advisor. My staff and I fondly remember your group and look forward to your return next year.
Safe travels,
Alan Benson
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