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Wingate by Wyndham Concord

2.5 of 5
7841 Gateway Lane NW, I-85 exit 49 Bruton Smith Blvd, Concord, NC 28027
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Wingate by Wyndham Concord
Ranked #16 of 24 hotels in Concord
3.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    3
    11
    3
    1
    2
Date Rating
Greensboro, North Carolina, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 27 March 2012

The hotel physically is fine. The customer service is terrible. When we checked in the woman behind the desk was very slow, she appeared to not know what she was doing. She continued to swipe my friend's credit card until it finally locked up and she wasn't able to use it, I had to pay for her room. No apologies... More

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See 2 more reviews by Cindy M for Concord
Mount Airy, North Carolina
1 review
1 of 5 stars Reviewed 20 March 2012

There is limited parking. We had to park in the back of the hotel and our car was broken into. The hotel takes no responsibilty. They staff at the hotel was not helpful. It seemed like just another break in to the staff. We will not stay here again.

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WingateConcord, Front Office Manager at Wingate by Wyndham Concord, responded to this review
22 March 2012

Dear Guest: I truly apologize if you felt that my staff did not take the break in of your car seriously or handled the situation properly. It is unfortunate that it happened to you and for that I am sorry. The Guest Service staff is trained that if in an event such as theft or another criminal act does occur... More

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Columbia
Contributor
19 reviews 19 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 9 March 2012 via mobile

Checking in staff were not welcoming at all. Took a minute for greeting and looked at our money as if we had stole it! All that whispering under breath to each other while we were checking in was unprofessional! Arrived in too And it appeared to be nice; however, tub was not cleaned well. Hair in mini fridge and hair... More

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WingateConcord, Front Office Manager at Wingate by Wyndham Concord, responded to this review
12 March 2012

Dear Ms. Jefferson: I truly appreciate your feedback on your most recent stay at Wingate Inn Concord. I apologize if the Guest Service Representative did not greet you as soon as you entered the lobby. I have spoken to the staff and instructed them to make sure to greet each and every guest as soon as they enter the hotel.... More

Little River, South Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 January 2012

Second time I've stayed here . The staff is very accomodating and resolved an issue quickly.Since my last visit Hotel has been renovated..Very pleasant rooms.

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Cleveland, Tennessee
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 November 2011

I recently spent one night at this location and was totally satisfied. The room was clean, bright, and quiet. The breakfast was excellent, with eggs, potatoes, and meat, in addition the the standard continental breakfast fare.

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See 2 more reviews by Randy934 for Concord
Asheville NC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 September 2011

I stayed here previously for business and also had less than a positive experience with the front desk and a couple of other small issues. I honestly answered questions on a hotel survey and was pleasantly surprised to learn that the hotel was actually concerned about those responses. I was encouraged to give the Wingate another try at a very... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 June 2011

My husband & I stayed here as it was chosen for wedding guests & paid the "advanced room"/ discounted rate. We had a king bed and room was still quite large even with a desk and rolling chair, upholstered smaller chair & ottoman. Had micwv, fridge, iron/board, coffee maker, hair dryer. A reviewer mentioned no room for toiletries in bathroom.... More

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Edgewater, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 17 June 2011
3
people found this review helpful

My sister and I had reservations for June 11, 2011. We arrived at 3:00am and as customary checked the beds. I pulled back the sheets and checked near the base of the bed and there was a big bedbug. Went downstairs told the manager she pretended to be shocked. She gave us another room and we checked the beds again.... More

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Breck Henson, General Manager at Wingate by Wyndham Concord, responded to this review
27 June 2011

1Bronzegodess, I am sorry you did not have an enjoyable stay at the Wingate By Wyndham Concord. I never like to hear that a guest is unsatisfied, however I believe that you are mistaken with the very serious allegation you leveled against the hotel, and wanted to take this opportunity to clear it up. The Wingate By Wyndham has never,... More

Lancaster, PA
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 13 June 2011
1
person found this review helpful

Stayed here for 3 nights to attend the Nascar races. The hotel is only 2 and half miles from the track, and very easy to get to, but long traffic lines on the return of course. The hotel had an adequate complimentary breakfast, as well as a small pool with some tables, and it's located close to lots of restaurants.... More

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Top Contributor
136 reviews 136 reviews
Reviews in 45 cities Reviews in 45 cities
169 helpful votes 169 helpful votes
3 of 5 stars Reviewed 16 March 2011

I have no major complaints, but at this price I expected a little more. Made reservations online and when I called a day ahead to confirm, the staff person sounded bored/disinterested. We arrived a little before check-in time and despite the fact that the parking lot was empty, we were told our room was not ready yet. We noticed several... More

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Additional Information about Wingate by Wyndham Concord

  • Wingate Hotel Concord
Address: 7841 Gateway Lane NW, I-85 exit 49 Bruton Smith Blvd, Concord, NC 28027
Price range (per night):* INR5,480 - 7,829

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