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Doubletree Hotel Charlotte Airport

3.5 of 5
2600 Yorkmont Rd, Charlotte, NC 28208
Hotel amenities
Ranked #74 of 167 hotels in Charlotte
3.5 of 5 stars 76 Reviews
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76 reviews from our community

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Date Rating
lulu828
Kalamazoo, Michigan
Contributor
18 reviews
10 helpful votes
3 of 5 stars Reviewed 2 September 2011

We only stayed one night, passing through on our way to Florida. But the kids enjoyed the pool and we all enjoyed the warm chocolate chips cookies upon check-in. This hotel is clearly a hub for flight crews. So the front desk can get very busy, and very noisy. Even at 5 a.m. More

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Karen Sullivan, General Manager at Doubletree Hotel Charlotte Airport, responded to this review
14 September 2011

Thank you for taking the time to complete a survey for the DoubleTree by Hilton Charlotte Airport. We do appreciate your positive comments regarding our swimming pool and of course, the cookie! We know that as a traveler you have many choices for hotels, and we are pleased that you chose the DoubleTree. Sincerely, Karen Sullivan More

Michael F
St. Petersburg, Florida
1 review
5 of 5 stars Reviewed 21 August 2011

Looking for a hotel in Charlotte? I highly recommend this one! Of all the places I've stayed over many years of business travel, I can honestly say this hotel is my favorite by far. The hotel naturally provides the standard of excellence expected of a Hilton Doubletree for accommodations. Far more importantly, the staff at this hotel makes me feel... More

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Karen Sullivan, General Manager at Doubletree Hotel Charlotte Airport, responded to this review
14 September 2011

Thank you so much for writing your review for the DoubleTree by Hilton Charlotte Airport. As part of the Hilton family, we do strive to exceed the standards that are offered by other hotel chains and we appreciate you noticing! I will share your positive comments with our staff! We hope that you will continue to be guest in our... More

SteveRalegih
Raleigh, North Carolina
Contributor
14 reviews
11 helpful votes
4 of 5 stars Reviewed 18 August 2011

Stayed here while visiting Carowinds for the day. Everything was clean and customer service was great. Location is out there, but no real complaints for a one night stay. More

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3gw
Virginia
Senior Contributor
21 reviews
33 helpful votes
3 of 5 stars Reviewed 11 August 2011

I stayed a Monday night at this hotel while attending a training that was being held at the hotel. I made my reservation using the doubletree.hilton.com website. Upon arrival, there were plenty of available parking spaces in front of the hotel entrance. Check-in was smooth. My room was on the ground floor. The room had a desk, LCD TV, iron/board,... More

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TarHeelExplorer
Senior Reviewer
9 reviews
1 helpful vote
1 of 5 stars Reviewed 10 August 2011
1
person found this review helpful

I waited one hour for a shuttle for a hotel just a few miles away. Called the hotel 3 times and they kept telling me it was on its way. I finally took a cab to the hotel. The staff is complacent and rude. The rooms are dirty. Not your typical DTree. There are better place to stay. More

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Karen Sullivan, General Manager at Doubletree Hotel Charlotte Airport, responded to this review
16 August 2011

We are truly sorry to hear about your negative experience at our hotel. I can certainly sympathize with the frustration of waiting for shuttle service especially after long days in the airport. Please also know that we have addressed the lack of service that you received from our staff and we have reviewed our housekeeping procedures with our team. Thank... More

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Kimmykay1964
Tequesta, Florida
Contributor
14 reviews
4 helpful votes
3 of 5 stars Reviewed 30 July 2011

I stayed at this hotel because it was close to the airport. It was okay for a night - but it was in definate need of a good steam cleaning. All the carpets - in the room and in the common areas - were just dingy and dirty looking. More

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Karen Sullivan, General Manager at Doubletree Hotel Charlotte Airport, responded to this review
16 August 2011

Thank for so much for your comments regarding our hotel. Although you were only here for one night, it is important for us to know the quick first impression that you receive when visiting our hotel. We do understand your comments regarding the carpet. Although the carpeting is cleaned on a regular basis, there are stains that we have not... More

kmrau
San Jose, California
Senior Contributor
37 reviews
18 helpful votes
3 of 5 stars Reviewed 27 July 2011

We flew in from the Caribbean and needed a place to stay overnight before catching a connecting flight the next morning. The hotel has a shuttle that picked us up around 15 minutes after we made the call to the hotel. The hotel's about a 10-minute drive from the airport. The hotel is functional but won't win any design awards.... More

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aehtravel123
Spartanburg, South Carolina
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 24 July 2011

We loved our room in the Charlotte Doubletree. It was very nice with dark furniture and marble bathroom. The shower was very large. Enjoyed the large flat screen TV and very comfortable bed. Service desk was very nice and helpful. We did the park and fly. Came back and our car was just as we had left it. I was... More

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Karen Sullivan, General Manager at Doubletree Hotel Charlotte Airport, responded to this review
16 August 2011

Thank you very much for your kind words regarding our hotel. We are happy that you enjoyed the renovated bathrooms and guest room furniture. Our Park and Fly packages are becoming quite popular as they add to the convenience of your trip and we are happy that you found it accommodating as well. I hope the next time you fly... More

2worldtravelersnj
NJ
Top Contributor
95 reviews
31 helpful votes
3 of 5 stars Reviewed 19 July 2011

Stayed 1 night after a late flight in and booked on a promotional rate. Arrvied late but greeted by friendly and helpful desk staff. Lobby was ok, a little dated and worn out. There were a lot of students booked in as there was a class trip thing going on. Room was dated and worn, no fridge but was told... More

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Keepthosebagspacked
Wilmington, North Carolina
Senior Contributor
46 reviews
19 helpful votes
4 of 5 stars Reviewed 7 June 2011

We have stayed at this Doubletree on several occasions as we travel out of the country. It is close to the airport and has an excellent shuttle service that will deliver you on a timely basis. On our last trip since it was a special occasion we upped our room to a two room suite and it was wonderful. Nice... More

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Doubletree Hotel Charlotte Airport Also Known As

  • Doubletree Charlotte
  • Charlotte Doubletree
Address: 2600 Yorkmont Rd, Charlotte, NC 28208

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Doubletree Hotel Charlotte Airport
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